Optimise-GB provides you with a presentation on effective communication for successful working and personal relationships. Have you ever been in a situation where you simply cannot get through to the person you are talking with or you get a sense that the person talking to you has not explained themselves very well? This presentation takes you through the forms of sending communication to others and receiving communication. This presentation also go through the process of conflict resolution. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz