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Effective communication

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Effective communication in coaching

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[object Object],Intelligent Leaders
The GROW model … Goal Contract ! Options Reality Will
[object Object],[object Object],Effective Communications …
Text-talk, etc … Professor Albert Mehrabian's communications model 7% of message pertaining to feelings and attitudes is in the words that are spoken. 38% of message pertaining to feelings and attitudes is paralinguistic (the way that the words are said). 55% of message pertaining to feelings and attitudes is in facial expression.
[object Object],Let’s not go there … Mihaly Csikszentmihalyi
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],But if you’re in it …
[object Object],But if you’re there … Virginia Satir
[object Object],Or alternatively … Milton Erickson
Use the five BIG questions … So ... ? And ... ? Why not ... ? Why ... ? Because ... ?

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Effective communication

  • 1.
  • 2. The GROW model … Goal Contract ! Options Reality Will
  • 3.
  • 4. Text-talk, etc … Professor Albert Mehrabian's communications model 7% of message pertaining to feelings and attitudes is in the words that are spoken. 38% of message pertaining to feelings and attitudes is paralinguistic (the way that the words are said). 55% of message pertaining to feelings and attitudes is in facial expression.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Use the five BIG questions … So ... ? And ... ? Why not ... ? Why ... ? Because ... ?

Editor's Notes

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  8. RM-
  9. Not left logical right creative, but deals with deletions RM-