Optimise-GB provides you with a presentation on stakeholder engagement and management. Why is it that change initiatives, programmes and projects fail? Some might say that the project has been wrongly defined or executed poorly. There are other reasons why change initiatives fail: poor communication and a lack of engagement with stakeholders. This presentation provides some insights of how you can identify stakeholders, understand their issues and concerns, how to effectively communicate with people and how to resolve conflict to ensure buy in. There are a number of tools and techniques within this presentation. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Over the years, you have been told that management of the stakeholders is crucial to your project. You have been presented with tools and techniques to achieve this goal! Are they really working? Are you getting the result you were hoping to get; positive stakeholder participation? If not, this is the presentation for you!
These slides were used as a part of the Smarter Everyday Seminar at CTE Solutions Ottawa office on January 3rd, 2014.
What better way to start the new year than with getting smarter!
Stakeholder Engagement: The art & science of winning the SE snakes and ladders game webinar
Tuesday 27 February 2018
APM Stakeholder Engagement Focus Group (SEFG),
part of APM People Specific Interest Group (SIG)
presented by Paul Mansell, MD ImpaQt Consulting
Over the years, you have been told that management of the stakeholders is crucial to your project. You have been presented with tools and techniques to achieve this goal! Are they really working? Are you getting the result you were hoping to get; positive stakeholder participation? If not, this is the presentation for you!
These slides were used as a part of the Smarter Everyday Seminar at CTE Solutions Ottawa office on January 3rd, 2014.
What better way to start the new year than with getting smarter!
Stakeholder Engagement: The art & science of winning the SE snakes and ladders game webinar
Tuesday 27 February 2018
APM Stakeholder Engagement Focus Group (SEFG),
part of APM People Specific Interest Group (SIG)
presented by Paul Mansell, MD ImpaQt Consulting
Stakeholder Management is one of the important matters in Project Management. The key are : Project management is taking about Human and Stakeholder Management is taking about People Engagement
Change Management Made Easier - Know Your Stakeholders: Create advocates within your organization by understanding the motivations of your internal customers.
Make proper stakeholder management a habit. Learn more at http://www.infotech.com/research/ss/manage-stakeholder-relations.
As a CIO, you are responsible for addressing a wide variety of competing demands of many different stakeholders.
Stakeholders can be difficult to identify; it is often these hidden stakeholders that can unexpectedly derail your agenda.
Understanding which of your stakeholders are most important and determining the best way to address the needs of each one can be complex and time consuming.
Change Management Toolkit including Models, Plans, Frameworks & ToolsAurelien Domont, MBA
Toolkit Downloadable at www.slidebooks.com | Created By ex-Deloitte Change Consultants | Download and Reuse Now a Change Management Toolkit including 10+ Models, Plans, Frameworks & Tools.
The Stakeholder Engagement tool helps ensure that the appropriate stakeholders in decision processes have been identified and involved.
Tool: https://www.cpc.unc.edu/measure/publications/ms-11-46-e
Webinar Recording: http://universityofnc.adobeconnect.com/p99y8bhnosx/
In this advanced business analysis training session, you will learn Stakeholder Management. Topics covered in this session are:
• Problem Description
• Stakeholder Management
• Identify your Stakeholders
• Analyze your Stakeholders
• Prioritize your Stakeholders
• Engaging your Stakeholders
• Managing Expectations
For more information, click here: https://www.mindsmapped.com/courses/business-analysis/advanced-business-analyst-training/
Stakeholder Management is one of the important matters in Project Management. The key are : Project management is taking about Human and Stakeholder Management is taking about People Engagement
Change Management Made Easier - Know Your Stakeholders: Create advocates within your organization by understanding the motivations of your internal customers.
Make proper stakeholder management a habit. Learn more at http://www.infotech.com/research/ss/manage-stakeholder-relations.
As a CIO, you are responsible for addressing a wide variety of competing demands of many different stakeholders.
Stakeholders can be difficult to identify; it is often these hidden stakeholders that can unexpectedly derail your agenda.
Understanding which of your stakeholders are most important and determining the best way to address the needs of each one can be complex and time consuming.
Change Management Toolkit including Models, Plans, Frameworks & ToolsAurelien Domont, MBA
Toolkit Downloadable at www.slidebooks.com | Created By ex-Deloitte Change Consultants | Download and Reuse Now a Change Management Toolkit including 10+ Models, Plans, Frameworks & Tools.
The Stakeholder Engagement tool helps ensure that the appropriate stakeholders in decision processes have been identified and involved.
Tool: https://www.cpc.unc.edu/measure/publications/ms-11-46-e
Webinar Recording: http://universityofnc.adobeconnect.com/p99y8bhnosx/
In this advanced business analysis training session, you will learn Stakeholder Management. Topics covered in this session are:
• Problem Description
• Stakeholder Management
• Identify your Stakeholders
• Analyze your Stakeholders
• Prioritize your Stakeholders
• Engaging your Stakeholders
• Managing Expectations
For more information, click here: https://www.mindsmapped.com/courses/business-analysis/advanced-business-analyst-training/
Beyond Stakeholder Analysis And ManagementJoe Newbert
Why has project failure become the industry standard? How can projects deliver business value? What stands in the way of meeting stakeholder needs?
Finding answers to these questions in an imperative for organisations that wish to survive and thrive in the 4th Industrial Revolution — an era that’s bringing a dramatic increase in customer expectations, business risks and project pressures.
This presentation suggests the lenses for project success, works through a good-practice framework and considers valuable techniques to engage, communicate and collaborate around a shared understanding with the stakeholder community.
You’ll learn:
Challenges for business analysis, project delivery and change management
Activities for performing practical stakeholder analysis and management
Tactics for building relationships that satisfy your stakeholder, organization and self
Whether you’re a business analyst, project manager or a hybrid of the two, this talk will unpack what’s needed to create better stakeholder engagement experiences and attain the information needed to ultimately meet the needs of the business.
Key Account Managers – Understand the Stakeholders - TLSA.pdfonline Marketing
Harness the transformative power of stakeholder management. As Key Account Managers in today’s ever-evolving business landscape, we understand the imperative of strategic relationship-building. Strengthen your network, navigate change effectively, and drive business growth. please visit: https://tlsasalestraining.co.uk/leaders-digest/key-account-managers-understand-the-stakeholders/
Beyond methodology managing stakeholders The Jamilah H
Practical approach and fresh views from practitioners' perspective on how to manage stakeholder. This is a presentation at Marcus Evans' Conference on Business Process Improvement and Transformation.
Become more politically intelligence in Stakeholder Management
During challenging times there’s pressure on the way we work together and the way that we handle change. Stakeholder management from both the change agent (e.g. a project manager, programme manager, portfolio manager, head of transformation/change, HR Director) and Business As Usual perspectives (i.e. the customers of change programmes) are equally important. Engagement with stakeholders needs alternative strategies to match your unique context. Make yourself less vulnerable to hierarchical power exercised by key players. Stakeholder management skills include analysis, planning, mapping and engagement.
Entrepreneurship.Bootstrapping Startup. Lifestyle of an Entrepreneur. Roleplay & Activity-based learning about communication in a startup, learning, growth, success, failures, team building, leadership etc.
Stakeholder analyses describe a process where all the individuals or groups that are likely to be affected by a proposed action are identified and then sorted according to how much they can affect the action and how much the action can affect them. This information is used to assess how the interests of those stakeholders should be addressed in a project plan, policy, program, or other action.
Good communication starts from within - workshop giving an introduction to ch...Ann Pilkington
This session was an introduction to managing communication on change projects. It was delivered on the second day of Apeiron Communication's conference "Good communication starts from within"
If you are having writers block when generating / creating ideas for you, your business, career path, investment opportunity then this “creating and evaluating ideas” tool is for you. It is simple in design and should help you generate ideas freely without judgement or criticism to get your creative juices flowing. Once you have identified many creative ideas, this tool will help you evaluate them, one by one, against your objectives.
This is a presentation that takes you through the process of indentifying costs so that you can determine the amount of money you need to raise for your business. This presentation by www.optimise-gb.com also identifies where you can go to raise finance. We wish you the best of luck. Simon Misiewicz
Business user requirements for it developmentSimon Misiewicz
A business requirements document will be used to write the systems specification document (blue print for building software / hardware solutions)
Businesses that do not take time to complete this document face uncertainty in the User Acceptance Testing (UAT) phase, as they have not built the requirements into design.
Optimise-GB's Lean Six Sigma's DMAIC & DMADV Programme imporvement plan Manag...Simon Misiewicz
====Please provide feedback (SWOT analysis) as I am going to develop this online====
Optimise-GB provides you with an Excel template for programme improvement plan using lean six sigma’s DMAIC & DMADV methodology. The template provides guidance of process improvement from designing, measuring, analysing to improving, controlling and verifying the initiative.
The template provides you with guidance notes of h0ow to follow the DMAIC & DMADV process as well as use the individual excel sheets. The template includes: task lists, programme charter, business case, process map, spaghetti diagrams, Pareto chart, statistical analysis, issues log, solutions, lessons learned.
If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Business Process Improvement - Doing the right things effectively and efficie...Simon Misiewicz
Optimise-GB provides you with a presentation on business process improvement. This presentation focuses on customer’s needs, also known as Voice of the Customer (VoC). The presentation’s approach pulls on knowledge and methods from systems thinking (focusing on failure demand and doing the right things by the customer), lean (having an efficient process), six sigma (focusing on quality and reducing failure demand and defects) and Theory of constraints (ToC –reducing bottlenecks and constraints). It has been considered that business process improvement cannot be approached in the same way as manufacturing. This is true for many reasons. One, the complex tools and levels of perfection is simply not required or even feasible for the service sector, given that most service organisations have near 50-80% defect rates across the entire organisation, so why focus on the 1% accuracy? Pareto’s 80/20 approach will yield significant results. The presentation guides you through the formation of teams and people to be involved, identifying objectives, problems and needs. The presentation then takes you through the documentation of each business process through workshop events and how to use data and issues logs. Finally we will look at how solutions are identified and evaluated and then implemented using the top 3 ideas. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Communicating strategic missions, vision, project progress and celebrate succ...Simon Misiewicz
Optimise-GB provides you with a presentation on how to communicate company missions, visions, project status / updates to employees far and wide. Have you ever heard people say, I did not know that? No one told me? What happens to those people? Do they feel outside the communication loop? Isolated? The purpose of communication is to keep people informed, energised and consciously contributing towards the same goals. This presentation shows how you can communicate with employees at all levels and any location. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Deliver training to suit varying learning stylesSimon Misiewicz
Optimise-GB provides you with a presentation on how to create and deliver training materials that caters for various learning styles. Not one of us are identical in the way that we learn, however, there are some training sessions that follow a similar. There is a teacher at the front who talks, and students that sit and listen. How effective is this? Have you ever seen people switch off whilst you are in a training environment? Is it because they are bored of the material or bored of how the training is being delivered? This presentations provides some suggestions of how people’s learning styles can be catered for in different ways of delivering training materials. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
4 steps to formulating strategies from the boardroom through to every employee Simon Misiewicz
Optimise-GB provides you with a presentation on how to formulate strategic plans from the board room right through the employees on the shop floor. The presentation has been devised to provide its readers with a structured guide, including templates, in formulating the next change imitative. The presentation brings together the salient points of Lean, Six Sigma, the balanced score card, MSP programme management and Prince 2 project management. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Lean, Six Sigma, ToC using DMAIC project managementSimon Misiewicz
This presentation guides you through the DMAIC methodology that encompasses Lean, Six Sigma and ToC initiatives. There are five key stages of DMAIC. D = Design, where do you want to be? Create and communicate your vision, mission and objectives. M = Measure. What is to be measured and how? A = Analyse, what business process is to be analysed. Which process if changed would reap the biggest benefit? I = Improve, where are the improvements going to be made, what are the ideas and how will they be evaluated against your key objectives? C = Control, how are you going to control your process and people within it to ensure that they stick to the new way of doing things, what error proofing techniques can be built? What project management controls will you use? This presentation will guide you. Please contact me should you have any questions on simon@optimise-gb.com. Many thanks Simon Misiewicz
Effective Communication for successful working and personal relationships Simon Misiewicz
Optimise-GB provides you with a presentation on effective communication for successful working and personal relationships. Have you ever been in a situation where you simply cannot get through to the person you are talking with or you get a sense that the person talking to you has not explained themselves very well? This presentation takes you through the forms of sending communication to others and receiving communication. This presentation also go through the process of conflict resolution. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Strategic improvement through the balanced scorecard and programme managementSimon Misiewicz
Optimise-GB provides you with a presentation that shows you how to execute your strategic plans positioned from the balanced scorecard via programme management methodologies to manage project portfolios. Please contact me should you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Programme start up document - Optimised Programme Methodology Simon Misiewicz
Optimise-GB provides you with a free template for the programme start up document. This is the first phase of a three phased programme methodology. This document is based on MSP, Lean and Six Sigma programme methodologies. The key difference and unique perspective for this methodology is that the programme never closes down but focuses on continuous improvement. This document reduces the number of documents that can often lead to confusion as identified in a number of methodologies. The document sets the reason for the programme in regards to operational strategies, objectives and balanced scorecard reporting. As with most programme management methodologies, the document focuses on the now (Current state / as is) again the future (to be / future state). There are several inbuilt excel templates to boot including objectives weighting mechanisms, SIPOC flow diagrams and business cases. The programme start up phase leads into the Programme Improvement plan, which identifies a number of initiatives to be authorised within the project portfolio. The third and final document in this methodology is the programme delivery report, another template, that reports back on the progress made against the strategic goals. Please contact me should you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Optimise-GB provides you with an Excel template for staff appraisals. The objective of this template is for managers and employees to work and agree the activities for forth coming period, based on strategic goals (from the balanced scorecard) and aligning them to the targets / objectives of the employee. This is to demonstrate how the employee fits into the organisation, what part they play and to feel valued. There are a number of targets that require the employee to put forward, not the manager, so that they take ownership of the targets and use their intellect to achieve the ultimate goals of the organisation. This template also looks at what the managers should be doing for the employee to improve morale / motivation and help them with the employees training. After all, an appraisal is meant to be about both the employee and manager, not one or the other. Please contact me should you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Optimise-GB provides you with a free template for the programme start up document. This document is based on MSP, Lean and Six Sigma programme methodologies. The key difference and unique perspective for this methodology is that the programme never closes down but focuses on continuous improvement. This document reduces the number of documents that can often lead to confusion. The document sets the reason for the programme in regards to operational strategies, objectives and balanced scorecard reporting. As with most programme management methodologies, the document focuses on the now (Current state / as is) again the future (to be / future state). There are several inbuilt excel templates to boot including objectives weighting mechanisms, SIPOC flow diagrams and business cases. Please contact me should you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Project End Report - Project Management template Simon Misiewicz
Optimise-GB provides you with a free template for the Project End Report. This is a very useful document at the end of the project to take stock and compare the achieved results against those originally expected. This report lists the project deliverables and against each will suggest what was completed in time, cost and within the quality requirements. This document will also list the number and descriptions of the change requests, and the associated impact of each on the project. Please contact me should you have any questions on simon@optimise-gb.com. Many thanks Simon Misiewicz
Lessons learned Report - Project Management template Simon Misiewicz
Optimise-GB provides you with a free template for the Lessons Learned Report. This is a very useful document at the end of the project to take stock and divulge any issues that were identified outside the initial though process, how the teams worked well and additional benefits that may have materialised without being initially taken into account. It is good practice to complete this report and to sit down with the project team to ensure that learnings have been taken on board for future projects to ensure that the same mistakes are not repeated and good learnings are used. Please contact me should you have any questions on simon@optimise-gb.com. Many thanks Simon Misiewicz
Highlight Report - Project Management template Simon Misiewicz
Optimise-GB provides you with a free template for the Highlight Report. This is a very useful tool to communicate the activities of the project within each segmented period. It provides a useful benchmark against time, cost and quality and a summary of what is to be done in the next period. This document is also useful to take stock of the issues and risks surrounding the project and what needs to be done to prevent any problems for the project Please contact me should you have any questions on simon@optimise-gb.com. Many thanks Simon Misiewicz.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
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2. Knowledge Base Stakeholder engagement is the process by which a firm's stakeholders engage in dialogue to improve a firm's decision-making and accountability. The company should initiate an open two-way dialogue seeking understanding and solutions to issues of mutual concern, combining their resources and competencies, sharing both risks and benefit Buy-in is essential for success in stakeholder engagement.
3. Why is stakeholder engagement and management so important? The answer lies in the question...to get engagement and buy in from those needed in the change initiative or affected by it Question...
4. When is stakeholder engagement and management used? Stakeholder engagement and management is used when there is a change initiative, a programme or project. All of which will have an impact on peoples internally and / or externally Question...
6. Components of stakeholder engagement and management Who is the initiative going to impact? Who will benefit from the initiative? Whose involvement is needed for the initiative? Who is driving the initiative? Who are the suppliers?
9. Components of stakeholder engagement and management Recognise and acknowledge stakeholder's needs, concerns, wants, authority, common relationships, interfaces and align this information within the Stakeholder Matrix First seek to understand peoples needs, concerns and issues before trying to be understood
10. Components of stakeholder engagement and management This basic form helps people understand how stakeholders should be managed People with high power and high interest levels should be consulted and communicated with to get their buy. If they are not addressed then they could cause disruption Example 1
12. Components of stakeholder engagement and management Example 3 What de-motivates your stakeholder and what motivates them? Understanding how people are motivated will make it easier to identify ways to get their buy in
13. Team Needs Encourage team members to share ideas, and support one another Individual Needs Monitor working conditions, and help staff develop their full potential Task Needs Determine the task objectives, and consider the problems involved People’s needs will need to be considered, not just for the change initiative but for the organisations teams and individuals, especially those that have an influence Components of stakeholder engagement and management Example 4
14. Components of stakeholder engagement and management How should you communicate with your stakeholders? What will have the biggest impact? How can the communication be ever lasting?
15. Companies will always be successful if there is a vision, direction, a plan of attack, have capable and knowledgeable people, engaging suppliers...right??? What if the people devising the vision and strategies never tells anyone? What if the communication is unclear, limited, confusing? Components of stakeholder engagement and management
16. Communicate using: - Focus groups - Management meetings - Intranet - Use walls to communicate vision and results - Feedback boxes to generate new ideas - Newsletters - Build into employee appraisals Components of stakeholder engagement and management
17. Components of stakeholder engagement and management What do you need to do if people have high buy in, high interest and high power? These types of people will not need to motivated to be involved. That is not to say that they should be ignored, as this will de-motivate them
18. Components of stakeholder engagement and management What do you need to do if people have very low buy in, high interest and high power? These type of people could be disruptive, argumentative, alienate others involved, identify faults in the change initiative. The main reason for this is that the change initiative could be taking something away from them and they need to be closely coached, mentored and more importantly communicated with on a regular basis
19. Components of stakeholder engagement and management Stages of change: Despair Denial Anger Anxiety Acceptance Practice Relief Motivation These are all natural stages of change
21. How do you feel when: - The person you are talking to is not looking at you, keeps looking elsewhere? - Speaks over when you are talking? - They provide solutions when you have not finished “What you should do”? - Considers how negative news affects them before considering your feelings? Components of stakeholder engagement and management
22. - Look at the person talking - Let them finish (do not think of the next thing to say before they have) - Take notes and repeat in your own mind what has been said - Confirm back in summary form what they have said - Question any uncertainties of understanding, not their ideas. Components of stakeholder engagement and management