The Director of Human Resources directs and ensures the efficient administration and management of the Human Resources function including recruiting, training, benefits administration, and compliance with regulations. The position reports to the General Manager and is responsible for assisting with hiring, conducting wage surveys, training programs, performance reviews, safety compliance, benefits coordination, payroll processing, employee relations, and union contract management. Required skills include strong communication, time management, problem solving abilities, and thorough knowledge of HR practices and employment laws.

1. JOB DESCRIPTION
Position: Director of Human Resources
Effective Date: 12/1/2010
JOB OVERVIEW: Directs and ensures the efficient administration and management of the
Human Resources function. To include recruiting, training, wage/benefit administration
and compliance with all federal, state and local regulations. Provides guidance and support
to management staff and hourly associates.
REPORTS TO: General Manager
ESSENTIAL JOB FUNCTIONS:
1. Assist and support management staff with effective recruiting and interviewing
techniques to ensure the hiring and retention of qualified associates. Ensure
compliance with Crescent hiring practices. Confirm and verify that new and
existing associates possess proper employment eligibility documents. Conduct
interviews for all management positions.
2. Conduct annual wage comparative survey within competitive set. Ensure
compliance of federal, state wage and hour laws and the Fair Labor Standard Act.
3. Conduct all mandatory Crescent training programs. Ensure brand training is
completed for brand Quality Assurance audit, if applicable. Assist department
managers to ensure on the job training is completed in a timely manner.
4. Coordinate & monitor hourly and management performance evaluation
process. Assist department managers in writing annual performance reviews
and developing achievable goals. Ensure merit increases are equitable and
processed in a timely manner.
5. Support & coordinate all Crescent, human resource initiatives & business
practices. Create an atmosphere of being the employer of choice.
6. Ensure compliance with OSHA regulations and Crescent safety training program.
Manage all worker compensation and guest liability claims.
7. Assist with the coordination of benefits with Crescent’s benefit administrator
for new hires, current & terminated associates. Assist associates with requests

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Director of Human Resources
for FMLA & personal LOA paperwork and coordinates the collection of
insurance premium payments.
8. Ensure hotel departments are entering weekly schedules into web-based time
keeping software. Provides weekly payroll reports to General Manager and
department managers. Assists with processing of weekly/bi-weekly payroll by
reviewing department time edits and pay code updates. Reviews & signs off on
final pre-transmission report to ensure accuracy of payment for weekly/bi-weekly
payroll.
9. Support, engage and guide department managers with the assistance of General
Manager to develop a positive learning environment. Assists department
managers with associate issues or concerns and developing problem resolution
strategies.
10. Manage all labor relations activities and ensure compliance of negotiated union
contract(s). Respond to all grievances in writing, negotiate settlements and act as
the hotel representative at all arbitrations.
REQUIRED SKILLS AND ABILITIES:
 Strong interpersonal communication skills, both verbal and written.
 Excellent time management and problem resolution skills.
 Thorough knowledge of Human Resource practices and procedures.
 Extensive knowledge of State and Federal laws and regulations pertaining to Human
Resource matters.
 Three to five years of experience within the Human Resource discipline.
Associate Signature: ________________________________________________
Date: ___________________________________