How do you deal with digital transformation in your organization? These are the hand-outs of the masterclass that Jo Caudron is giving. Jo is co-author of the best-selling book on the topic http://www.digitaltransformationbook.com.
Digital transformation roadmap 16th july 2018 v1.1Chandresh Adhiya
Most companies embark on Digital Transformation Journey without really thinking about end to end picture.
Based on our Consulting Experience across various industries and geographies , we have compiled Digital Transformation Roadmap.
(if you need editable ppt please read last slide)
Following are broad steps as described in this presentation:
1. IT Diagnostics (People, Process & Technology)
2. Digital Transformation Gap Assessment
3. IT Strategy & Governance Framework
4. Enterprise Architecture & IT Services Roadmap
5. Business Case & Benefit Realization Roadmap
6. Systems Evaluation & Selection
7. System Integrator Evaluation & Selection
8.Program Governance & Management (Enterprise & Satellite PMOs)
8.1 PMO for IT Projects Portfolio
9. IT Services Value & Risk Assessment
10. IT Service Management Maturity Improvement
11. Virtual CIO Office Support Services
12. Tailored Specialized Solutions & Services
The State of Digital Transformation 2018 - 2019 by Brian SolisBrian Solis
"Digital is an enterprise-wide strategic priority — but there's work to be done," according to Brian Solis and Altimeter, a Prophet company.
Now in its fifth year, our annual “State of Digital Transformation” research continues to document the constantly evolving enterprise. As disruptive technologies and their impact on organizations and markets continue to progress, our research aims to capture the shifts and trends that are shaping modern digital transformation.
In 2019, strategic digital transformation is only becoming more pervasive moving beyond IT to impact competitiveness throughout the organization. Budgets are soaring. The list of disruptive technologies on the radar of stakeholders is expanding. Ownership is moving to the C-Suite and managed by cross-functional, collaborative groups. Customer experience (CX) continues to lead digital transformation investments, but as we observed in 2017, employee experience and organizational culture are also rising in importance to empower and accelerate change, growth, and innovation.
Digital Transformation as an Enterprise-Wide Movement
This year, it’s clear that digital transformation is maturing into an enterprise-wide movement. Digital transformation is modernizing how companies work and compete and helping them effectively adapt and grow in an evolving digital economy.
What’s also evident is that there is still much work to do as companies are, by and large, prioritizing technology over grasping the disruptive trends that are influencing markets and, more specifically, customer and employee behaviors and expectations.
Learn more here: https://insights.prophet.com/the-state-of-digital-transformation-2018-2019
WHAT IS DIGITAL TRANSFORMATION?
“Digital transformation is an ongoing process of changing the way we do business. It is an investment in skills, tools, technologies and IT infrastructure. Digital transformation is a cultural shift integrating people, technology and business together.”
-Devansh
What is digital transformation?
What is Business transformation?
Use case scenario in logistics
Challenges in digital transformation and how to over come
You can receive our Powerpoint slides by sharing this presentation and submitting your email at www.slidebooks.com | Digital Transformation Strategy Template and Training | By ex-Deloitte and McKinsey Consultants
The essential elements of a digital transformation strategyMarcel Santilli
Learn more: https://insights.hpe.com
Enterprises can survive digital disruption as well as grow revenue, improve profitability and increase market valuation — if they start rethinking what they do.
Digital transformation. It’s the use of technology to create a better customer experience, improve products and services, and increase the effectiveness of business operations. But it really means what your enterprise must do to adapt and thrive.
Today’s smaller, emerging companies are born digital. They can — and do — change quickly to answer consumer demand or a competitive offering. Larger, mature enterprises must start with a shift in strategy, because all industries will be changed or already have been changed by digital transformation. Many, like news media and publishers, music, video and retail have been or significantly disrupted. Up next: financial services, healthcare manufacturing, insurance, legal, education, utilities and energy. The good news? No industry has been or will be completely upended.
The first step is to recognize that disruption does not have to be a mass-extinction event. Enterprises can survive as well as grow revenue, improve profitability and increase market valuation. Here’s how to start rethinking what you do.
Digital transformation roadmap 16th july 2018 v1.1Chandresh Adhiya
Most companies embark on Digital Transformation Journey without really thinking about end to end picture.
Based on our Consulting Experience across various industries and geographies , we have compiled Digital Transformation Roadmap.
(if you need editable ppt please read last slide)
Following are broad steps as described in this presentation:
1. IT Diagnostics (People, Process & Technology)
2. Digital Transformation Gap Assessment
3. IT Strategy & Governance Framework
4. Enterprise Architecture & IT Services Roadmap
5. Business Case & Benefit Realization Roadmap
6. Systems Evaluation & Selection
7. System Integrator Evaluation & Selection
8.Program Governance & Management (Enterprise & Satellite PMOs)
8.1 PMO for IT Projects Portfolio
9. IT Services Value & Risk Assessment
10. IT Service Management Maturity Improvement
11. Virtual CIO Office Support Services
12. Tailored Specialized Solutions & Services
The State of Digital Transformation 2018 - 2019 by Brian SolisBrian Solis
"Digital is an enterprise-wide strategic priority — but there's work to be done," according to Brian Solis and Altimeter, a Prophet company.
Now in its fifth year, our annual “State of Digital Transformation” research continues to document the constantly evolving enterprise. As disruptive technologies and their impact on organizations and markets continue to progress, our research aims to capture the shifts and trends that are shaping modern digital transformation.
In 2019, strategic digital transformation is only becoming more pervasive moving beyond IT to impact competitiveness throughout the organization. Budgets are soaring. The list of disruptive technologies on the radar of stakeholders is expanding. Ownership is moving to the C-Suite and managed by cross-functional, collaborative groups. Customer experience (CX) continues to lead digital transformation investments, but as we observed in 2017, employee experience and organizational culture are also rising in importance to empower and accelerate change, growth, and innovation.
Digital Transformation as an Enterprise-Wide Movement
This year, it’s clear that digital transformation is maturing into an enterprise-wide movement. Digital transformation is modernizing how companies work and compete and helping them effectively adapt and grow in an evolving digital economy.
What’s also evident is that there is still much work to do as companies are, by and large, prioritizing technology over grasping the disruptive trends that are influencing markets and, more specifically, customer and employee behaviors and expectations.
Learn more here: https://insights.prophet.com/the-state-of-digital-transformation-2018-2019
WHAT IS DIGITAL TRANSFORMATION?
“Digital transformation is an ongoing process of changing the way we do business. It is an investment in skills, tools, technologies and IT infrastructure. Digital transformation is a cultural shift integrating people, technology and business together.”
-Devansh
What is digital transformation?
What is Business transformation?
Use case scenario in logistics
Challenges in digital transformation and how to over come
You can receive our Powerpoint slides by sharing this presentation and submitting your email at www.slidebooks.com | Digital Transformation Strategy Template and Training | By ex-Deloitte and McKinsey Consultants
The essential elements of a digital transformation strategyMarcel Santilli
Learn more: https://insights.hpe.com
Enterprises can survive digital disruption as well as grow revenue, improve profitability and increase market valuation — if they start rethinking what they do.
Digital transformation. It’s the use of technology to create a better customer experience, improve products and services, and increase the effectiveness of business operations. But it really means what your enterprise must do to adapt and thrive.
Today’s smaller, emerging companies are born digital. They can — and do — change quickly to answer consumer demand or a competitive offering. Larger, mature enterprises must start with a shift in strategy, because all industries will be changed or already have been changed by digital transformation. Many, like news media and publishers, music, video and retail have been or significantly disrupted. Up next: financial services, healthcare manufacturing, insurance, legal, education, utilities and energy. The good news? No industry has been or will be completely upended.
The first step is to recognize that disruption does not have to be a mass-extinction event. Enterprises can survive as well as grow revenue, improve profitability and increase market valuation. Here’s how to start rethinking what you do.
Eight Success Factors of Digital Transformation by Brian SolisBrian Solis
Over the last 7 years, Brian Solis pioneered digital transformation research.. In this report in partnership with Altimeter Group, Brian observed a series of important patterns that companies follow in their work to digitally transform. We learned that strategists take an “OPPOSITE” approach to business as usual as they seek new and alternative insights and methodologies to blaze new trails.
In this report, Brian introduces the “OPPOSITE” framework, an acronym that represents a compilation of best practices guiding today’s successful organizations through their digital transformation efforts. These best practices apply to eight key areas of focus for the organization:
1) Orientation
2) People
3) Processes
4) Objectives
5) Structure
6) Insights & Intent
7) Technology
8) Execution
For companies looking to jump start their digital transformation efforts, this report provides a blueprint for stakeholders across the organization to come together, create a shared vision and take the first steps towards thriving in the new digital reality.
Report download: https://insights.prophet.com/8-success-factors-of-digital-transformation
Article: https://www.prophet.com/2016/08/opposite-approach-framework-for-digital-transformation/
A Framework for Digital Business TransformationCognizant
By embracing Code Halo thinking and a programmatic approach to business process change, organizations can better engage with customers and deliver mass-customized products and services that drive differentiation and outperformance.
Digital Business Transformation | Strategy + Executionfeature[23]
Speed of innovation and certainty of your digital technology strategy is your new IP.
Market leading brands know they are competing in the 3rd Industrial Revolution – The Software Economy – and they will live or die by their digital adoption. Companies mature in digital business transformation are outperforming, making more money, and are more profitable than their peers.
These Digital Leaders are proactively transforming their business models and leading their segments through the frenetic pace of social, mobile, analytics, cloud, and the Internet of Everything. Unfortunately, digital is still shrouded in confusion, viewed as a cost center, and punished with inadequate funding.
How do you transform modern businesses at scale by creating technology-based capabilities, products, services, and business outcomes that delivers your authentic brand promise?
Right at the top of the sceptical heap is the Board of Directors. You may have collated the necessary stats, analysed the opportunities and threats and identified the technologies that could transform how you do business. But all of this is for naught if you cannot convince the Board, for whom most of your arguments may be far outside their scope of experience.This is a communications challenge, not merely a strategic one.
So how do you persuade the board?
Workshop digital transformation strategy digital road-map trainingMiodrag Kostic, CMC
Presentation "Digital transformation strategy workshop" Interactive training course on how to create digital strategy and digital road map for digital transformation?
Miodrag Kostic, CMC, CDC
Certified digital transformation expert - consultant
http://www.businessknowledge.biz/
http://www.miodragkostic.com/
Our world’s digital landscape is evolving faster than ever before, the only constant is change and most enterprises are struggling to adapt. In this webinar, we deep dive into Digital Transformation – the business strategy that can unlock new, better and bigger growth opportunities for your company.
This presentation is tailored for organizational leaders who are interested in using digital to gain competitive advantage. It provides a systematic approach for steering the course of your digital transformation journey--from assessing your starting point to framing your digital challenge, focusing investment, mobilizing the organization and finally sustaining the digital transition.
What this guide will focus is not technology implementation, but a company-wide approach to digital transformation. It includes a step-by-step practical guidance for leaders to digitally transform their organizations by showing where to invest in digital capabilities and how to lead the transformation.
The digital transformation framework presented consists of four key phases and twelve detailed steps as well as practical tips to fundamentally improve business performance.
LEARNING OBJECTIVES
1. Acquire knowledge and the key concepts of digital transformation
2. Describe the digital transformation framework, phases and step-by-step process
3. Conduct a self-assessment of your digital mastery
CONTENTS
1. Introduction and Key Concepts of Digital Transformation
2. Digital Transformation Framework, Phases and Step-by-step Process
3. Digital Mastery Self-Assessment
To download this complete presentation, visit:
https://www.oeconsulting.com.sg/ppt-digital-transformation-implementation-guide
Re-Positioning the value of the architecture practiceCraig Martin
In an increasingly competitive landscape, organisations are becoming more aware how important it is to develop business services models that are aligned to customer values. Organisations that are not able to take a customer focused perspective are losing footing in the market as they attempt to understand what it means to architect for the customer.
Topics include:
- The Pressures caused by Disruption
- Performance and Expectation Gaps at the CxO level
- Improving Architecture Value
- Discipline Confusion
- Unifying the Enterprise
- Architecture Services Design
- Architecture Demand Analysis
Digital Transformation From Strategy To ImplementationScopernia
Creating a digital transformation strategy is one thing but how do you put the insights and plans into practice. This presentation deals with vision, strategy, roadmap, governance, leadership, channel hacking, start-up-thinking and many more issues.
Building the Artificially Intelligent EnterpriseDatabricks
This session looks at where we are today with data and analytics and what is needed to transition to the Artificially Intelligent Enterprise.
How do you mobilise developers to exploit what data scientists and business analysts have built? How do you align it all with business strategy to maximise business outcomes? How do you combine BI, predictive and prescriptive analytics, automation and reinforcement learning to get maximum value across the enterprise? What is the blueprint for building the artificially intelligent enterprise?
•Data and analytics – Where are we?
•Why is the journey only half-way done?
•2021 and beyond – The new era of AI usage and not just build
•The requirement – event-driven, on-demand and automated analytics
•Operationalising what you build – DataOps, MLOps and RPA
•Mobilising the masses to integrate AI into processes – what needs to be done?
•Business strategy alignment – the guiding light to AI utilisation for high reward
•Agility step change – the shift to no-code integration of AI by citizen developers
•Recording decisions, and analysing business impact
•Reinforcement-learning – transitioning to continuous reward
7 Ways to Lead Digital Transformation Without Being an IT SpecialistVistage UK
SMEs should be embracing the digital transformation to grow their businesses. This slideshare shows how non-IT business leaders can use strategic thinking and leadership excellence to drive innovation and change.
Transformation is not digital, it's constantAyal Levin
Many organizations focus on Digital Transformation as a key to success. There seems to be a belief that “Once we become fully digital, the transformation is complete”. However, the reality of today will not be the leading solution of tomorrow. This talk will focus on the reasons why it’s not about digital transformation, rather, it’s about building organizations that can support constant transformation -in culture, in working models, in strategic thinking, and in mindset.
Creating a Social Enterprise: Segmentation’s Critical Role in Uncovering Soci...Brandwatch
Insights don’t happen on accident – they’re the process of thoughtful segmentation, designed to answer complex business questions.
At Dell, they have created a business-first approach to uncovering critical insights for customers through social data, which drives change across the entire enterprise.
Amy Barker, Head of Analytics at Brandwatch and Lizz Martinez, Senior Analysts at Dell Digital Business Services, discuss how segmentation leads to more data-driven decision making, how Dell is using insights from social data as a foundation element for building a comprehensive strategy for their clients, and how you can apply segmentation strategies at your company.
#FIRMday London 2nd November 2017 'Moving from monologue to dialogue; how Cap...Emma Mirrington
Join Joanne Lee, Head of Recruitment, who will be looking at how Capco are using on-line group chat to engage with specialist scarce talent. Through peer-to-peer engagement Capco are building their brand within target markets and promoting the exciting work they’re doing and innovation they are bringing to the industry, without pushing a pure recruitment message.
Eight Success Factors of Digital Transformation by Brian SolisBrian Solis
Over the last 7 years, Brian Solis pioneered digital transformation research.. In this report in partnership with Altimeter Group, Brian observed a series of important patterns that companies follow in their work to digitally transform. We learned that strategists take an “OPPOSITE” approach to business as usual as they seek new and alternative insights and methodologies to blaze new trails.
In this report, Brian introduces the “OPPOSITE” framework, an acronym that represents a compilation of best practices guiding today’s successful organizations through their digital transformation efforts. These best practices apply to eight key areas of focus for the organization:
1) Orientation
2) People
3) Processes
4) Objectives
5) Structure
6) Insights & Intent
7) Technology
8) Execution
For companies looking to jump start their digital transformation efforts, this report provides a blueprint for stakeholders across the organization to come together, create a shared vision and take the first steps towards thriving in the new digital reality.
Report download: https://insights.prophet.com/8-success-factors-of-digital-transformation
Article: https://www.prophet.com/2016/08/opposite-approach-framework-for-digital-transformation/
A Framework for Digital Business TransformationCognizant
By embracing Code Halo thinking and a programmatic approach to business process change, organizations can better engage with customers and deliver mass-customized products and services that drive differentiation and outperformance.
Digital Business Transformation | Strategy + Executionfeature[23]
Speed of innovation and certainty of your digital technology strategy is your new IP.
Market leading brands know they are competing in the 3rd Industrial Revolution – The Software Economy – and they will live or die by their digital adoption. Companies mature in digital business transformation are outperforming, making more money, and are more profitable than their peers.
These Digital Leaders are proactively transforming their business models and leading their segments through the frenetic pace of social, mobile, analytics, cloud, and the Internet of Everything. Unfortunately, digital is still shrouded in confusion, viewed as a cost center, and punished with inadequate funding.
How do you transform modern businesses at scale by creating technology-based capabilities, products, services, and business outcomes that delivers your authentic brand promise?
Right at the top of the sceptical heap is the Board of Directors. You may have collated the necessary stats, analysed the opportunities and threats and identified the technologies that could transform how you do business. But all of this is for naught if you cannot convince the Board, for whom most of your arguments may be far outside their scope of experience.This is a communications challenge, not merely a strategic one.
So how do you persuade the board?
Workshop digital transformation strategy digital road-map trainingMiodrag Kostic, CMC
Presentation "Digital transformation strategy workshop" Interactive training course on how to create digital strategy and digital road map for digital transformation?
Miodrag Kostic, CMC, CDC
Certified digital transformation expert - consultant
http://www.businessknowledge.biz/
http://www.miodragkostic.com/
Our world’s digital landscape is evolving faster than ever before, the only constant is change and most enterprises are struggling to adapt. In this webinar, we deep dive into Digital Transformation – the business strategy that can unlock new, better and bigger growth opportunities for your company.
This presentation is tailored for organizational leaders who are interested in using digital to gain competitive advantage. It provides a systematic approach for steering the course of your digital transformation journey--from assessing your starting point to framing your digital challenge, focusing investment, mobilizing the organization and finally sustaining the digital transition.
What this guide will focus is not technology implementation, but a company-wide approach to digital transformation. It includes a step-by-step practical guidance for leaders to digitally transform their organizations by showing where to invest in digital capabilities and how to lead the transformation.
The digital transformation framework presented consists of four key phases and twelve detailed steps as well as practical tips to fundamentally improve business performance.
LEARNING OBJECTIVES
1. Acquire knowledge and the key concepts of digital transformation
2. Describe the digital transformation framework, phases and step-by-step process
3. Conduct a self-assessment of your digital mastery
CONTENTS
1. Introduction and Key Concepts of Digital Transformation
2. Digital Transformation Framework, Phases and Step-by-step Process
3. Digital Mastery Self-Assessment
To download this complete presentation, visit:
https://www.oeconsulting.com.sg/ppt-digital-transformation-implementation-guide
Re-Positioning the value of the architecture practiceCraig Martin
In an increasingly competitive landscape, organisations are becoming more aware how important it is to develop business services models that are aligned to customer values. Organisations that are not able to take a customer focused perspective are losing footing in the market as they attempt to understand what it means to architect for the customer.
Topics include:
- The Pressures caused by Disruption
- Performance and Expectation Gaps at the CxO level
- Improving Architecture Value
- Discipline Confusion
- Unifying the Enterprise
- Architecture Services Design
- Architecture Demand Analysis
Digital Transformation From Strategy To ImplementationScopernia
Creating a digital transformation strategy is one thing but how do you put the insights and plans into practice. This presentation deals with vision, strategy, roadmap, governance, leadership, channel hacking, start-up-thinking and many more issues.
Building the Artificially Intelligent EnterpriseDatabricks
This session looks at where we are today with data and analytics and what is needed to transition to the Artificially Intelligent Enterprise.
How do you mobilise developers to exploit what data scientists and business analysts have built? How do you align it all with business strategy to maximise business outcomes? How do you combine BI, predictive and prescriptive analytics, automation and reinforcement learning to get maximum value across the enterprise? What is the blueprint for building the artificially intelligent enterprise?
•Data and analytics – Where are we?
•Why is the journey only half-way done?
•2021 and beyond – The new era of AI usage and not just build
•The requirement – event-driven, on-demand and automated analytics
•Operationalising what you build – DataOps, MLOps and RPA
•Mobilising the masses to integrate AI into processes – what needs to be done?
•Business strategy alignment – the guiding light to AI utilisation for high reward
•Agility step change – the shift to no-code integration of AI by citizen developers
•Recording decisions, and analysing business impact
•Reinforcement-learning – transitioning to continuous reward
7 Ways to Lead Digital Transformation Without Being an IT SpecialistVistage UK
SMEs should be embracing the digital transformation to grow their businesses. This slideshare shows how non-IT business leaders can use strategic thinking and leadership excellence to drive innovation and change.
Transformation is not digital, it's constantAyal Levin
Many organizations focus on Digital Transformation as a key to success. There seems to be a belief that “Once we become fully digital, the transformation is complete”. However, the reality of today will not be the leading solution of tomorrow. This talk will focus on the reasons why it’s not about digital transformation, rather, it’s about building organizations that can support constant transformation -in culture, in working models, in strategic thinking, and in mindset.
Creating a Social Enterprise: Segmentation’s Critical Role in Uncovering Soci...Brandwatch
Insights don’t happen on accident – they’re the process of thoughtful segmentation, designed to answer complex business questions.
At Dell, they have created a business-first approach to uncovering critical insights for customers through social data, which drives change across the entire enterprise.
Amy Barker, Head of Analytics at Brandwatch and Lizz Martinez, Senior Analysts at Dell Digital Business Services, discuss how segmentation leads to more data-driven decision making, how Dell is using insights from social data as a foundation element for building a comprehensive strategy for their clients, and how you can apply segmentation strategies at your company.
#FIRMday London 2nd November 2017 'Moving from monologue to dialogue; how Cap...Emma Mirrington
Join Joanne Lee, Head of Recruitment, who will be looking at how Capco are using on-line group chat to engage with specialist scarce talent. Through peer-to-peer engagement Capco are building their brand within target markets and promoting the exciting work they’re doing and innovation they are bringing to the industry, without pushing a pure recruitment message.
Digital transformation master class for CXOsSandeep Raut
This master class focuses on developing leadership in digital transformation and also provides
insights into aligning digital investments with your business objectives. The participants will be
showcased with topical scenarios, best practices, and global trends in the Digital arena.
Digital Transformation Master Class Workshop for CXOs:
What is Digital Transformation
Difference between digitization and Digital Transformation
How industries are adopting it
Various Technology components of Digital Transformation
Foundational steps of digital maturity assessment & Customer journey mapping
How to drive the Digital Transformation in your organization
Mistakes to avoid & best practices
SEAL offers in-depth expertise and a full spectrum of capabilities to help IT leaders tackle their toughest challenges - from strategies to ensure that their IT delivers real value, to new approaches for achieving meaningful IT transformation, while reducing total cost of ownership.
typovision GmbH is an owner-managed full service agency based in Munich. We are specialized on Enterprise Content Management Systems, Web Development and E-Commerce based on Open Source Technologies – with an clear focus on TYPO3 and Shopware. Since 1995 we have realized more than 600 implementations for national and international companies like Deutschen Apotheker Verlag, Vodafone, Mövenpick Hotels & Resorts, Freudenberg IT, SwissLife, Bertelsmann, M-net and ödp.
This Digital Transformation Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 3,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization.
This Powerpoint presentation is only a small preview of our Toolkit.
You can download the entire Toolkit in Powerpoint and Excel at www.domontconsulting.com
Digital Readiness - Get your business ready for digital changeReading Room
Whether you are changing your business model, digital communications road map, or refreshing your website – this presentation will talk you through some practical insights and actions you can take to get your business ready for change.
The presentation looks at organisational culture, agile thinking, resourcing, and workflows critical for success.
It provides often hidden insights gathered from our team, clients and the digital industry on ways to improve strategy and tactical execution of critical digital transformation.
Please feel free to get in touch, if you have any question regarding this presentation or want to find out more about how you can get your business ready for digital change.
What's the relationship between digital disruption and digital transformation? How can organisations manage their digital transformations better and achieve their business transformations faster? What role does digital culture play and how do you develop a digital culture?
New Zealand businesses and government agencies are all facing the effects of digital technology and responding to the changing nature of market expectations.
In this presentation, delivered at Solnet's CXO Digital Transformation seminars, Phil Coop, (Digital Transformation Director, Solnet) discusses the roles of focus, innovation, team structure, culture, data, and UX as ingredients to a successful digital transformation.
In the masterclass customer-journey mapping and innovation, service design plays a major role. Service designer Caroline Beck takes you through a quick course in customer journey thinking, which puts the customer at the center in a practical and applicable way.
Going Digital helps you in your digital transformation journey.
We simplify the four technology pillars for an organization's digital transformation.
Founded by Sandeep Raut, a top 10 global digital transformation thought leader, influencer, and keynote speaker, GOING DIGITAL offers a wide range of digital transformation consulting services with the necessary tools and practical expertise to help grow your business.
We at Future Factory Global simply manufacture the future.
Providing digital product management, innovation consulting and technological delivery to our clients, we have only one aim - to help them in shaping their future.
We simply innovate, build and create digital products.
That is it.
The business environment is changing fast. Change wrought by the pace and complexity of digital adoption and creating fundamental changes in customer behaviour, challenging the traditional environment. Bringing significant opportunities for those who embrace and adapt; but real consequences for those who don’
Wizard - an experienced production house for web, mobile and interactive development based in Ho Chi Minh City, a member of Climax Group: http://thewizard.asia/
10 Inspiring Corporate Venturing Initiatives in the UAEScopernia
Corporate Venturing is a growing trend worldwide, allowing corporates to accelerate innovation through collaboration with startups.
Since we opened our office in Dubai in 2017, we have collaborated with major local and international organisations to help them invest in corporate venturing but also discovered marvellous local initiatives.
That's why we decided to highlight and share with you 10 of the greatest corporate venturing initiatives in the UAE.
Download the full slide deck for free here: bit.ly/Future_of_Mobility
This is a presentation given by Aitor Somers, consultant at Duval Union Consulting and expert in mobility. This slide deck gives a more thorough insight on the symbiosis between the mobility of the future and other societal, demographical and economic changes on a holistic level.
Digital Transformation in Media - 7 Steps to Become Future ProofScopernia
What is the current state of TV and media? How have digital challengers been reshaping the industry? How can media-companies respond to the challenges? In 7 steps we explain how any (media) company can prepare themselves to be future proof for a digital world.
Digital transformation 7 Steps To Become A Future Proof OrganisationScopernia
The world is changing at a high pace. Digital disruption has an impact on every part of society and is transforming business in every industry. This presentation shows how you can master your digital transformation in 7 steps. The endgoal is to become a future proof organisation
Traditional retailers are under serious pressure by new online players like Amazon, Zalando and Alibaba. This presentation introduces the concept of hybrid retail, as a way for traditional retailers to effectively build a digital strategy that could really work?
12 Steps to Become a Future Proof OrganizationScopernia
Digital Transformation is real but and takes more than insights and inspiration to become a future proof organization. This presentation explains in 12 steps how to evolve from urgency to vision, from strategy to planning and from governance to culture.
The travel industry was one of the first to be disrupted by digital and is stil subject to permanent change. This presentation applies the 7 metaphors to identity the parallels with other industries and describes a method to master the transformation.
Man Machine Collaboration Dell EMC event in Brussels Scopernia
Will AI and robots take our jobs? Why is it accelerating? How can you manage this evolution? These questions are addressed in this presentation that offers a framework to deal with the collaboration between man and machines.
Automation and AI are becoming a reality and entering many (white collar) professions. Will robots take over all our jobs? Man Machine Collaboration is a framework to anticipate and connect automation and human employment to work towards a positive future.
Digital Transformation In The Hotel IndustryScopernia
Presentation for the GM's of Benelux Accor hotels in Amsterdam. How recognise the patterns of disruption and develop your own plan to understand and deal with transformation.
We believe that every organisation, large or small, has much to learn from Amazon. If you're in any kind of commerce or logistics, you absolutely must pay attention to Amazon.
In The Amazon Case we'll explain you why they are winning and how they are doing it.
Yuki is an innovative online platform for the future of accounting. In their effort to educate their industry they invited accountants to listen to Jo Caudron for a talk on how digital is transforming the services industry in general and accounting in particular.
Digital transformation AP hotel industry 21042017Scopernia
The Artesis Plantijn Hogeschool in Antwerp conducted research on how hotels are using social media. This is Jo Caudron's closing keynote on the impact of digital transformation on the travel industry.
Digital Transformation And The Future Of EmploymentScopernia
Digital is forcing companies to embrace new business models and technologies. Automation and AI are part of the possible solution. But what is the impact on employment? Will we lose our jobs? Can we prepare people to work in a Man-Machine-Collaborative environment?
Many questions arise around this topic: What is Artificial Intelligence and what isn't? What is possible today? How can my organisation use AI? Will this replace my job? What can we expect in the future?
We will answer these and more in our presentation. We help you understand the impact of digital on your business and give you concrete steps to start taking action.
Digital is changing how we do business. One of the areas most impacted is how organisations deal with their channel. Should we bypass the channel or rather enforce our channel-partners to become future proof?
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
2. Hi, I’m Jo Caudron
Active in digital since 1993
Internet entrepreneur
involved in 20+ start-ups.
Founding Partner of
Are you an active social media user?
Do you embrace new technology?
Do you get your kicks from new business models?
Who are you?
4. @jcaudron
• we are a digital and innovative
marketing consulting company
• founded in 2009 as Dearmedia, now
the nucleus of the Duval Union
ecosystem
• we work for large European clients
• we have a strong vision on the
impact of digital and act accordingly
• we are advisors, writers, coaches
and entrepreneurs
Long term
strategy
Short term
strategy
Fixing the
basics
7. TRANSFORMATION
STRATEGY
ROADMAP
DIGITAL
LEADERSHIP &
CAPABILITIES ASSESS
TEAMS
TRAIN &
COACH
CHANNEL
STRATEGY
POLICY &
GOVERNANCE
SET-UP AND
ROLL-OUT RUN
ROLL-OUT
DIGITAL OFFICE
RUN DIGITAL
OFFICE
CUSTOMER
ENGAGEMENT
CHANNELS
PLATFORM
DESIGN
REQUIREMENTS
PARTNER
SELECTIONRFP
CREATION
LAUNCHDEVELOPMENT
BUSINESS/SERVICE/
PRODUCT DESIGN TRADITIONAL
BUSINESS MODEL
START-UP
BUSINESS MODEL
PROJECT
KICK-OFF
START-UP KICK-
OFF (FUNDING,
INCUBATION)
RUN PROGRAM/
DEVISION/…
RUN START-UP
(COACHING,
ADVICE)
START-UP
BUSINESS
TRADITIONAL
BUSINESS
TRANSFORMATION
STRATEGY
IMPACT
ANALYSIS
NORTH STAR
VISION OF
YOUR FUTURE
SCAN
MARKET TRENDS &
INTERNAL DIGITAL
READINESS
8. • INSPIRATION
• IMPACT ANALYSIS
• IDEATION
• TRANSFORMATION
VISION
• MISSION
• STRATEGIC MODELS
• TRANSFORMATION
ROADMAP
PEOPLE
PROCESS
PLATFORM
TRANSFORMATION STRATEGY
TRENDWATCHING
STRATEGY
• TREND HUB
• START-UP DATABASE
• QUALITATIVE STORIES
• DIGITAL AGENDA
PLANNING
• ASSESSMENT
• CONTAINMENT
• DEVELOPMENT
DIGITAL LEADERSHIP
• TEAM SCOPING & DEFINITION
• CDO SCOPING & REQUIREMENTS
• ASSISTANCE IN RECRUITMENT
INSTALL DIGITAL OFFICE
• CDO AS A SERVICE
• RUN DIGITAL OFFICE AD INTERIM
• STAFF DIGITAL OFFICE AD INTERIM
RUN DIGITAL OFFICE Capabilities
& Leadership
Solutions
Customer
Engagement
Solutions• SOCIAL STRATEGY & POLICY
• TRAINING COACHING
• CONTENT MARKETING PRINCIPLES
DEFINE CHANNELS
• SOCIAL CHANNEL SET-UP
• CONTENT MARKETING SET-UP
• AMBASSADORSHIP SET-UP
BUILD CHANNELS
• SOCIAL MNGR AS A SERVICE
• CONTENT MNGR AS A SERVICE
• STAFF SOCIAL TEAM AD INTERIM
• STAFF CONTENT TEAM AD INTERIM
RUN CHANNELS
Service,
Product &
Platform Design• STRATEGIC REQUIREMENTS
• FUNCTIONAL REQUIREMENTS
• SERVICE DESIGN
• RFP PREPARATION
DIGITAL
• PARTNER/VENDOR SELECTION
• DEVELOPMENT COACHING &
GUIDANCE
PARTNERS
• PROJECT MANAGEMENT
• PROGRAM MANAGEMENT
PROJECTS & PROGRAMS
OPERATIONDEPLOYMENT
Business
Guidance
• BUSINESS MODEL DEFINITION
• START-UP BOOTCAMPS
BUSINESS
• INCUBATION
• INVESTMENT
• VTC
KICK-OFF START-UP
• START-UP COACHING
• BOARD ADVISORY
• RUN VTC
RUN START-UP
THE BORING VERSION
10. TRANSFORMATION
STRATEGY
ROADMAP
DIGITAL
LEADERSHIP &
CAPABILITIES ASSESS
TEAMS
TRAIN &
COACH
CHANNEL
STRATEGY
POLICY &
GOVERNANCE
SET-UP AND
ROLL-OUT RUN
ROLL-OUT
DIGITAL OFFICE
RUN DIGITAL
OFFICE
CUSTOMER
ENGAGEMENT
CHANNELS
PLATFORM
DESIGN
REQUIREMENTS
PARTNER
SELECTIONRFP
CREATION
LAUNCHDEVELOPMENT
BUSINESS/SERVICE/
PRODUCT DESIGN TRADITIONAL
BUSINESS MODEL
START-UP
BUSINESS MODEL
PROJECT
KICK-OFF
START-UP KICK-
OFF (FUNDING,
INCUBATION)
RUN PROGRAM/
DEVISION/…
RUN START-UP
(COACHING,
ADVICE)
START-UP
BUSINESS
TRADITIONAL
BUSINESS
TRANSFORMATION
STRATEGY
IMPACT
ANALYSIS
NORTH STAR
VISION OF
YOUR FUTURE
SCAN
MARKET TRENDS &
INTERNAL DIGITAL
READINESS
22. This is NOT our story
YOU THEM
We are COMPLIANT!
We are a TRUSTED partner!
We have DECADES of experience!
We are on SOCIAL MEDIA!
23. THIS is our story: the substantial minority
YOU THEM
We are COMPLIANT!
We are a TRUSTED partner!
We have DECADES of experience!
We are on SOCIAL MEDIA!
But your
app sucks
I want
experience
Uhh..ok
Cheaper AND
better service?
Hey this
solves my
problem!
I don’t want to
wait a week
29. Glass House
Package
Frog
GatekeeperTraveller
Participant
Cyborg
THE WHEEL OF
CHANGE
New experts
and our peers
decide what
matters
People
participate,
share and
co-create
their future
Technology
becomes part of
everything we do
The relationship
with the market
changes
New
experiences in
product, service
& packaging
The position in
the value chain
changes
Mobile gives access to
everything, everywhere,
every time
33. Glass House
Package
Frog
GatekeeperTraveller
Participant
Cyborg
New experts
and our peers
decide what
matters
People
participate,
share and
co-create
their future
Technology
becomes part of
everything we do
The relationship
with the market
changes
New
experiences in
product, service
& packaging
The position in
the value chain
changes
Mobile gives access to
everything, everywhere,
every time
Banking
37. Glass House
Package
Frog
GatekeeperTraveller
Participant
Cyborg
Who’s
next?
New experts
and our peers
decide what
matters
People
participate,
share and
co-create
their future
Technology
becomes part of
everything we do
The relationship
with the market
changes
New
experiences in
product, service
& packaging
The position in
the value chain
changes
Mobile gives access to
everything, everywhere,
every time
Client
Product
Channel
CompetitionPlace
Group
Technology
40. TRANSFORMATION
STRATEGY
ROADMAP
DIGITAL
LEADERSHIP &
CAPABILITIES ASSESS
TEAMS
TRAIN &
COACH
CHANNEL
STRATEGY
POLICY &
GOVERNANCE
SET-UP AND
ROLL-OUT RUN
ROLL-OUT
DIGITAL OFFICE
RUN DIGITAL
OFFICE
CUSTOMER
ENGAGEMENT
CHANNELS
PLATFORM
DESIGN
REQUIREMENTS
PARTNER
SELECTIONRFP
CREATION
LAUNCHDEVELOPMENT
BUSINESS/SERVICE/
PRODUCT DESIGN TRADITIONAL
BUSINESS MODEL
START-UP
BUSINESS MODEL
PROJECT
KICK-OFF
START-UP KICK-
OFF (FUNDING,
INCUBATION)
RUN PROGRAM/
DEVISION/…
RUN START-UP
(COACHING,
ADVICE)
START-UP
BUSINESS
TRADITIONAL
BUSINESS
TRANSFORMATION
STRATEGY
IMPACT
ANALYSIS
NORTH STAR
VISION OF
YOUR FUTURE
SCAN
MARKET TRENDS &
INTERNAL DIGITAL
READINESS
41. • Intake report, not for broad
distribution
StepsDeliverables
• 1d client time
• SPOC + key people
Specs
• Digital Disruption
Inspiration document
• Impact Analysis
• Future scenarios +
Transformation Vision
• Transformation Strategy:
mission, people, process,
platform
• 3d client time
• Strategy Group
• Roadmap of problems and
solutions
• Digital Agenda with high-
level architecture consisting
of prioritized building
blocks
• Programs and projects for
transformation
• 2d client time
• Concept Group
• High-level business cases
for 2-3 selected programs
• 2d client time
• Business Group
• Final report
• 0,5d client time
• Concept Group
Deskwork Interviews
Workshop
Day 2
Deskwork
Workshop
Day 1
Deskwork
Workshop
Day 5
Deskwork
Workshop
Day 4
Workshop
Day 7
Deskwork
Workshop
Day 6
Workshop
Day 3
Deskwork Closing
presentation
next steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
Digital Transformation: 5 steps from Strategy to Execution
42. 1. Start
• Project organization
• Deskwork & Research
• Intake interviews
• Intake report, not for broad
distribution
• 1d client time
• SPOC + key people
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Concept
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Case
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
Deskwork Interviews Deskwork
Via desk research and targeted interviews we
create the basic strategic and tactical insights to
understand the customer, the market, the (digital)
challenges and opportunities.
The outcome is a detailed interview-document
that is not for broad distribution but captures the
key insights, fears, opportunities, … as
expressed by the people interviewed.
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
Digital Transformation: 5 steps from Strategy to Execution
43. • Digital Disruption
Inspiration document
• Impact Analysis
• Future scenarios +
Transformation Vision
• Transformation Strategy:
mission, people, process,
platform
• 3d client time
• Strategy Group
Workshop
Day 2
Deskwork
Workshop
Day 1
Workshop
Day 3
1. Start
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Concept
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Case
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
During the first days of the strategy workshops, we work around the 3i
principle: Inspiration, Impact, Ideation.
The basis for the impact analysis is an extended slide deck with relevant
cases of digital disruption in the clients industry.
We give dozens of relevant disruptive examples, grouped by our 7
metaphors of disruption.
Digital Transformation: 5 steps from Strategy to Execution
44. • Digital Disruption
Inspiration document
• Impact Analysis
• Future scenarios +
Transformation Vision
• Transformation Strategy:
mission, people, process,
platform
• 3d client time
• Strategy Group
Workshop
Day 2
Deskwork
Workshop
Day 1
Workshop
Day 3
1. Start
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Concept
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Case
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
Based in the discussion triggered by the examples, we perform an
impact analysis that is captured in a scorecard, visually showing the
current digital readiness of the company.
Digital Transformation: 5 steps from Strategy to Execution
45. 1. Start
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Concept
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Case
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
• Digital Disruption
Inspiration document
• Impact Analysis
• Future scenarios +
Transformation Vision
• Transformation Strategy:
mission, people, process,
platform
• 3d client time
• Strategy Group
Workshop
Day 2
Deskwork
Workshop
Day 1
Workshop
Day 3
The third outcome of this phase is a list of possible ideas
focussed around the 7 metaphors of disruption. These
ideas will be used later to map on the market problems.
Digital Transformation: 5 steps from Strategy to Execution
46. 1. Start
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Concept
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Case
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
• Digital Disruption
Inspiration document
• Impact Analysis
• Future scenarios +
Transformation Vision
• Transformation Strategy:
mission, people, process,
platform
• 3d client time
• Strategy Group
Workshop
Day 2
Deskwork
Workshop
Day 1
Workshop
Day 3
One part of the exercise is to capture the situation of the company:
internal culture, the ability to execute (resources, capabilities, …) and the
market situation.
Digital Transformation: 5 steps from Strategy to Execution
47. 1. Start
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Concept
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Case
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
• Digital Disruption
Inspiration document
• Impact Analysis
• Future scenarios +
Transformation Vision
• Transformation Strategy:
mission, people, process,
platform
• 3d client time
• Strategy Group
Workshop
Day 2
Deskwork
Workshop
Day 1
Workshop
Day 3
The last day in the exercise is used to create a
transformation vision and to translate this into a clearly
defined transformation strategy. This is done by means of
scenario planning, providing a description of 4 possible
futures.
Digital Transformation: 5 steps from Strategy to Execution
48. 1. Start
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Concept
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Case
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
• Digital Disruption
Inspiration document
• Impact Analysis
• Future scenarios +
Transformation Vision
• Transformation Strategy:
mission, people, process,
platform
• 3d client time
• Strategy Group
Workshop
Day 2
Deskwork
Workshop
Day 1
Workshop
Day 3
Based on the preferred future
(the transformation vision), a
transformation mission is
defined and translated into
strategic models, actions on
the level of people, process
and platform.
Digital Transformation: 5 steps from Strategy to Execution
49. • Roadmap of problems and
solutions
• Digital Agenda with high-
level architecture consisting
of prioritized building
blocks
• Programs and projects for
transformation
• 2d client time
• Concept Group
Workshop
Day 5
Deskwork
Workshop
Day 4
Deskwork
1. Start
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
4. Business
Case
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy 4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
Digital Transformation: 5 steps from Strategy to Execution
54. Great Problems are
rooted in strong
emotions
caring, comfort, convenience,
security, curiosity, greed, love,
ego, laziness, belonging, …
55. Great Problems need
Great Solutions
People are not looking for
products, services or
technology, they are looking
for solutions to their problems.
56. Great Solutions consist
of one or more
functions
They are facilitated by
relevant technology
They are delivered
through products
or services
57. Great Solutions have a clear
“Currency of Change”
These are the benefits that will
drive the adoption of this
innovative solutions.
What is the positive change, you
bring to the lives of people?
Is it big enough to change peoples
preference?
(financial) benefits, speed, convenience, belonging, …
58. Most current game changers are not based on
high-tech.
They are based on a better way to solve a basic
problem, using simple and relevant technology,
to actually improve peoples lives…
59. “I have a great idea: let’s
build a connected fridge!”
“OK, what problem(s)
would that solve?”
Fresh food, safety
Inspiration and help
Convenience (e-shopping)
“What solutions would
also solve the problem”?
A connected fridge
Food sensors (as you eat)
A daily personal butler
services for groceries
“Products we could
build”
Imagine a day at Samsung
61. The Classics The Converted The Digital The Ruptured
(mentally) older generation that
will not go digital soon
no longer open to changes
brought by digital
they make you stretch the
traditional business as long as
possible
slowly getting involved with
digital and embracing it.
they expect the digital services
to be a translation of the
traditional services.
most of the digital investments
today are focused here, but this
is mainly fixing the basics
still knows the old business
models and logic, but that is
already adopting a new
behaviour and new business
models and services.
first adopters of entirely new
business models (cfr. Netflix,
Uber, …). Invest in this too
raised with new concepts, with
no recollection of the old
models
use a broad variety of business
models and technologies
digital natives, the children that
grow up with tablets, apps and
everything on-demand.
Traditional model
Traditional channels
Traditional models
Digital channels
New models
Digital channels
Everything new
Incumbents (you) Challengers (them)
62. Mapping the problems
Jobs
Gains
Pains
Negative emotions,
undesired situations, risks,
roadblocks.
Positive emotions,
improvements, benefits,
desires.
Responsibilities,
tasks, to do’s, work
Stakeholders
63. Value Proposition Canvas
Jobs
Gains
Pains
SolutionsProblems
Gain creators
Pain relievers
Products &
Services
Negative emotions,
undesired situations,
risks, roadblocks.
Positive emotions,
improvements,
benefits, desires.
Responsibilities,
tasks, to do’s,
work
Benefits of the
solution that make
stakeholders prefer it.
Features of the
solution that solve
the problems of
stakeholders.
The solutions to the
gains and pains.
64. The Options - what is ideal?
One solutions solves many
problems for multiple
stakeholders
One problem can be
solved with many solutions
One problem is solved by
a single solution
65. • Roadmap of problems and
solutions
• Digital Agenda with high-
level architecture consisting
of prioritized building
blocks
• Programs and projects for
transformation
• 2d client time
• Concept Group
Workshop
Day 5
Deskwork
Workshop
Day 4
Deskwork
1. Start
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
4. Business
Case
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy 4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
The first step in the
definition of key
market problems
Next we map creative
ideas and solutions on
each of the key
problems. Only ideas
with good problems
behind will survive
Based on a strategy decision funnel, we then
define the key programs for the Digital Agenda.
These are both foundation and innovation
programs
Digital Transformation: 5 steps from Strategy to Execution
66. DIGITAL AGENDAUPGRADINGFOUNDATION
xxxxx / ECONOMY USER CONVENIENCE xxxxx xxxxx
CRM & data driven business
Transformation
Office
xxxxx Team (follow channel & product innovation + evolutions in society)
Legislation
& lobbying
program
Social
Media
Program
Content
- MKT
- CSR
- new players
Internal
community
inform, inspire,
engage
Ambassador
ship
program
Scout partners
for
utility
communities
business
development
PEOPLE-PROCESS-
PLATFORM
Manage
external
relationship
ONTOPINNOVATION
100% REDUCE
xxxxxx
COLLECT xxxxx xxxxx
AT SCHOOL
EDUCATE ON
xxxx xxxx
XXXX PLUS PROGRAM
Different XXXX
experiences
Activate real-world
communities
TRANSPORT FACILITIES
WITH DYNAMIC
DELIVERY
(B2B > retail > consumer)
Other packaging
formats
MARKETING
INTELLIGENCE
GROUP POWER
SOCIALIZED XXXX
SMART xxxxx
with retailers
IN-STORE
WEBSHOPPING
67. 3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
1. Start
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
4. Business
Case
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy 4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
stepsA selection of 2 to 3 concrete
programs are more detailed in
a first business case based
on the selected modus
(corporate case or start-up
case). The case is high-level,
based on a digital-first setting,
and serves as a starting point
for further elaboration by the
client.
When needed, this can be
extended in order to dive
deeper into specific cases and
to define more cases
• High-level business cases
for 2-3 selected programs
• 2d client time
• Business Group
Workshop
Day 7
Deskwork
Workshop
Day 6
Digital Transformation: 5 steps from Strategy to Execution
68. 3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
1. Start
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
4. Business
Case
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy 4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
• Final report
• 0,5d client time
• Concept Group
Closing
presentation
next steps
Presentation of the
management summary
to the client key
stakeholders.
Discussion of the
possible next steps in
the transformation
process.
Digital Transformation: 5 steps from Strategy to Execution
69. • Intake report, not for broad
distribution
StepsDeliverables
• 1d client time
• SPOC + key people
Specs
• Digital Disruption
Inspiration document
• Impact Analysis
• Future scenarios +
Transformation Vision
• Transformation Strategy:
mission, people, process,
platform
• 3d client time
• Strategy Group
• Roadmap of problems and
solutions
• Digital Agenda with high-
level architecture consisting
of prioritized building
blocks
• Programs and projects for
transformation
• 2d client time
• Concept Group
• High-level business cases
for 2-3 selected programs
• 2d client time
• Business Group
• Final report
• 0,5d client time
• Concept Group
Deskwork Interviews
Workshop
Day 2
Deskwork
Workshop
Day 1
Deskwork
Workshop
Day 5
Deskwork
Workshop
Day 4
Workshop
Day 7
Deskwork
Workshop
Day 6
Workshop
Day 3
Deskwork Closing
presentation
next steps
1. Assessment
• Project organization
• Deskwork & Research
• Intake interviews
2. Strategy
• Workshops 1 & 2,
Inspiration, Impact & Ideas
• Workshops 3,
Scenario Planning + Strategy
Development
3. Roadmap
• Workshops 4 & 5,
Business Idea Development +
Digital Agenda
4. Business
Cases
• Workshops 6 & 7,
Detailing of selected ideas/
projects in business cases
5. Debriefing
• Final session with key
stakeholders
• Discussion of possible next
steps
Digital Transformation: 5 steps from Strategy to Execution
71. DIGITAL
LEADERSHIP &
CAPABILITIES ASSESS
TEAMS
TRAIN &
COACH
ROLL-OUT
DIGITAL OFFICE
RUN DIGITAL
OFFICE
TRANSFORMATION
STRATEGY
ROADMAP
CHANNEL
STRATEGY
POLICY &
GOVERNANCE
SET-UP AND
ROLL-OUT RUN
CUSTOMER
ENGAGEMENT
CHANNELS
PLATFORM
DESIGN
REQUIREMENTS
PARTNER
SELECTIONRFP
CREATION
LAUNCHDEVELOPMENT
BUSINESS/SERVICE/
PRODUCT DESIGN TRADITIONAL
BUSINESS MODEL
START-UP
BUSINESS MODEL
PROJECT
KICK-OFF
START-UP KICK-
OFF (FUNDING,
INCUBATION)
RUN PROGRAM/
DEVISION/…
RUN START-UP
(COACHING,
ADVICE)
START-UP
BUSINESS
TRADITIONAL
BUSINESS
TRANSFORMATION
STRATEGY
IMPACT
ANALYSIS
NORTH STAR
VISION OF
YOUR FUTURE
SCAN
MARKET TRENDS &
INTERNAL DIGITAL
READINESS
72. Your Market Your Company Your Leadership
Digital Leadership Assessment
The Age Test
Is this you?
74. Digital Leadership Assessment
The 7x7 Test
Who’s an
(active) user?
CEO
Sales Mkt CIO COO HR CFO …
Facebook V X
Twitter X X
LinkedIn V V
Snapchat X X
Youtube V X
Smart-
phone
V V
Tablet V X
…
Pick 7 (or more)
relevant digital
activities
Score your leadership team
on active usage/
understanding
If a member doesn't score
at least 4 out of 7, he’s out.
In Out
If the majority of leadership
is out, the company is out
75. “If you can't understand the new
world of digital, fire yourself.
Build an executive team that is
digital-first (when problems arise,
the first solution is always digital).
Make sure there is a techie on the
board of directors. If the board
has a low digital IQ, the company
will have a low digital IQ”
George Colony
CEO Forrester Research
So, where are you?
How digital is your
company?
Digital Leadership
77. The ideal situation
CEO
Ideally your
CEO is the
digital lead
Unfortunately
she/he is
probably not.
CIO COO CbsOSalesMkt
Is the CIO the
digital lead?
Is the CMO the
digital lead?
78. DIGITAL OFFICE
You need Digital Leadership, on all levels
CIO COO CbsOSalesMkt
CDO
Virtual Digital Leadership Team
Board of Directors
Shareholders
CEO
Vertical focus, based on
traditional technology,
platforms, processes
Transversal focus, based on business
models, agility, change, people, …
Vertical focus, based on
channels, media,
communication,
marketing, …
79. DIGITAL OFFICE
You need Digital Leadership, on all levels
CIO COO CbsOSalesMkt
CDO
Virtual Digital Leadership Team
Board of Directors
Shareholders
CEO
?
Transversal focus, based on business
models, agility, change, people, …
The CDO
• general manager with change management
skills
• Leadership
• P&L-driven
• Definition of strategy
• Execution of results
• Relationship-building and using
influence
• Demonstrating cultural sensitivity
• Knowledge of digital business models
• Experience with Transformation of products
and technology capabilities (from analog to
digital)
• Experience in developing new channels in a
fast and agile business way
• A real passion about (deep-)technology
• He’s in charge of the digital agenda,
wherever it happens: the Factory, the
Guesthouse or the Garage
81. Meet the CDOs
“Being a CDO is what a good CIO should always have been doing -
putting together business and technology in a way that helps business
take a leap forward”
Sean Cornwell, CDO of Travelex
83. Atif
Rafiq,
CDO of :
Lubomira
Rochet,
CDO of :
Tanya
Cordrey,
CDO of :
Sean
Cornwell,
CDO of :
Ganesh
Bell,
CDO of :
Previously worked in Silicon
Valley at several businesses, from
start-ups, to IPO’s, to large
businesses.
CMO-CDOs
84. Dave Truzinski CIO of NII Holdings
(wireless service to Latin America).
In 2013, he was given the additional
title of Chief Digital Officer.
Richie Etwaru is IMS Health's chief
digital officer
“CTOs make companies cool, CIOs
make companies efficient”
Charlotte Svensson is currently CDO
and CIO at Bonnier News.
In previous years, Svensson held the
position of strategic coordinating
CIO at Bonnier News Sweden
JJ Van Oosten, the Belgian former
Tesco CIO, who helped the
supermarket chain introduce their
mobile platform, is now CDO at the
German online retailer REWE Group.
Benoit Fremaux, CIO & CDO of Fnac.
CIO-CDOs
87. Digital Transformation Fleet
?Are you the captain of a rigid
(sinking) ship
Are you the commander in chief of
a fleet that changes the world?
(no, this is NOT Captain Iglo, it’s Edward Smith from the Titanic)
89. Transformation governance
CDODigital Office
CEO
NL
FR
FINANCE OPERATIONS HR ITUK
COMEX
SCAN
ANALYSE
VALIDATE
PLAN
LAUNCH
MANAGE
EVALUATE
Digital
Board MINDSET
MEANS
MANDATE
Recurrent_AdHoc_
Program 1
Program 2
…
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Officer
BE
Sales Mkt Prod Fin HR•
90. Transformation governance
CDODigital Office
CEO
NL
FR
FINANCE OPERATIONS HR ITUK
COMEX
SCAN
ANALYSE
VALIDATE
PLAN
LAUNCH
MANAGE
EVALUATE
Digital
Board MINDSET
MEANS
MANDATE
Program 1
Program 2
…
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Officer
BE
Sales Mkt Prod Fin HR
CEO & COMEX
‣ Validate the digital
transformation strategy
‣ Approve the longterm means
& mandates
‣ Define longterm decision
cycles
‣ CDO is a member of the
COMEX
Recurrent_AdHoc_
•
91. Transformation governance
CDODigital Office
CEO
NL
FR
FINANCE OPERATIONS HR ITUK
COMEX
SCAN
ANALYSE
VALIDATE
PLAN
LAUNCH
MANAGE
EVALUATE
Digital
Board MINDSET
MEANS
MANDATE
Program 1
Program 2
…
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Officer
BE
Sales Mkt Prod Fin HR
Digital board
‣ Headed by the CDO
‣ CEO is DB member
‣ Develop the digital strategy to
be submitted to the COMEX
‣ Validate digital business cases
‣ approve and manage the short
term means & mandates
Recurrent_AdHoc_
•
92. Transformation governance
CDODigital Office
CEO
NL
FR
FINANCE OPERATIONS HR ITUK
COMEX
SCAN
ANALYSE
VALIDATE
PLAN
LAUNCH
MANAGE
EVALUATE
Digital
Board MINDSET
MEANS
MANDATE
Program 1
Program 2
…
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Officer
BE
Sales Mkt Prod Fin HR
Digital Office
‣ Headed by a Chief Digital
Officer
‣ Implement the decisions of
the digital board
‣ Organise the digital office
team
‣ Supervise the digital radar
team
‣ Supervise the digital analysts
‣ Supervise the regional or
divisional digital officers
Recurrent_AdHoc_
•
93. Transformation governance
CDODigital Office
CEO
NL
FR
FINANCE OPERATIONS HR ITUK
COMEX
SCAN
ANALYSE
VALIDATE
PLAN
LAUNCH
MANAGE
EVALUATE
Digital
Board MINDSET
MEANS
MANDATE
Program 1
Program 2
…
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Officer
BE
Sales Mkt Prod Fin HR
Digital Officers
‣ Run the digital agenda,
launch, manage and evaluate
digital business projects
(regional or divisional)
Recurrent_AdHoc_
•
94. Transformation governance
CDODigital Office
CEO
NL
FR
FINANCE OPERATIONS HR ITUK
COMEX
SCAN
ANALYSE
VALIDATE
PLAN
LAUNCH
MANAGE
EVALUATE
Digital
Board MINDSET
MEANS
MANDATE
Program 1
Program 2
…
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Lead
Digital
Officer
BE
Sales Mkt Prod Fin HR
Digital Leads
‣ Digital liaisons for coaching &
expertise
Recurrent_AdHoc_
•
95. Success factors of change
Case Courage
MINDSET
MEAN MANDATE
“license to win”
“license to operate” “license to change”
Capital
96. SCAN
Detect market, players & business models
ANALYSE
Analyse, prioritize, select & define cases
VALIDATE
Mindset - Means - Mandate + Case approval
PLAN
LAUNCH
MANAGE
EVALUATE
DIGITAL AGENDA
START-UPCORPORATE
CORPORATE
CORPORATE
CORPORATE
“Above the radar” “Below the radar”
DIGITAL OFFICE
DIGITAL BOARD
M
VP
MVP
START-UP
START-UP
START-UP
100. DIGITAL
LEADERSHIP &
CAPABILITIES ASSESS
TEAMS
TRAIN &
COACH
ROLL-OUT
DIGITAL OFFICE
RUN DIGITAL
OFFICE
CHANNEL
STRATEGY
POLICY &
GOVERNANCE
SET-UP AND
ROLL-OUT RUN
CUSTOMER
ENGAGEMENT
CHANNELS
PLATFORM
DESIGN
REQUIREMENTS
PARTNER
SELECTIONRFP
CREATION
LAUNCHDEVELOPMENT
BUSINESS/SERVICE/
PRODUCT DESIGN TRADITIONAL
BUSINESS MODEL
START-UP
BUSINESS MODEL
PROJECT
KICK-OFF
START-UP KICK-
OFF (FUNDING,
INCUBATION)
RUN PROGRAM/
DEVISION/…
RUN START-UP
(COACHING,
ADVICE)
START-UP
BUSINESS
TRADITIONAL
BUSINESS
TRANSFORMATION
STRATEGY
ROADMAP
TRANSFORMATION
STRATEGY
IMPACT
ANALYSIS
NORTH STAR
VISION OF
YOUR FUTURE
SCAN
MARKET TRENDS &
INTERNAL DIGITAL
READINESS
101. UPGRADINGFOUNDATION
xxxxx / ECONOMY USER CONVENIENCE xxxxx xxxxx
CRM & data driven business
Transformation
Office
xxxxx Team (follow channel & product innovation + evolutions in society)
Legislation
& lobbying
program
Social
Media
Program
Content
- MKT
- CSR
- new players
Internal
community
inform, inspire,
engage
Ambassador
ship
program
Scout partners
for
utility
communities
business
development
PEOPLE-PROCESS-
PLATFORM
Manage
external
relationship
ONTOPINNOVATION
100% REDUCE
xxxxxx
COLLECT xxxxx xxxxx
AT SCHOOL
EDUCATE ON
xxxx xxxx
XXXX PLUS PROGRAM
Different XXXX
experiences
Activate real-world
communities
TRANSPORT FACILITIES
WITH DYNAMIC
DELIVERY
(B2B > retail > consumer)
Other packaging
formats
MARKETING
INTELLIGENCE
GROUP POWER
SOCIALIZED XXXX
SMART xxxxx
with retailers
IN-STORE
WEBSHOPPING
Remember this? But we can’t do everything, right?
102. Program (a solution
to a problem)
StrategyVision Mission does it contribute to
our own strategy?
does it solve market
problems?
is there a
business case?
what brand/country
can claim it?
OUT
Internal External
E-XXXXX / ECONOMY
USER CONVENIENCE
XXXXX
XXXXX
who are the
stakeholders?
• …
• …
• …
• …
103. UPGRADINGFOUNDATION
xxxxx / ECONOMY USER CONVENIENCE xxxxx xxxxx
CRM & data driven business
Transformation
Office
xxxxx Team (follow channel & product innovation + evolutions in society)
Legislation
& lobbying
program
Social
Media
Program
Content
- MKT
- CSR
- new players
Internal
community
inform, inspire,
engage
Ambassador
ship
program
Scout partners
for
utility
communities
business
development
PEOPLE-PROCESS-
PLATFORM
Manage
external
relationship
ONTOPINNOVATION
100% REDUCE
xxxxxx
COLLECT xxxxx xxxxx
AT SCHOOL
EDUCATE ON
xxxx xxxx
XXXX PLUS PROGRAM
Different XXXX
experiences
Activate real-world
communities
TRANSPORT FACILITIES
WITH DYNAMIC
DELIVERY
(B2B > retail > consumer)
Other packaging
formats
MARKETING
INTELLIGENCE
GROUP POWER
SOCIALIZED XXXX
SMART xxxxx
with retailers
IN-STORE
WEBSHOPPING
104. The Digital Agenda is made of
Transformation Programs, not IT
projects…
Program
“in-store webshopping”
Screen selection
UX optimization
Back-end integration
Store WiFi
Transactional security
…
vs
All of the above + …
Sales strategy (long-tail, special
collections, …)
Program branding
(In-store) marketing
Staff training
Staff incentive programs, …
StrategyVision Mission
105. PROGRAM: POS Webscreens
What is the contribution we
make to achieving the
transformation strategy?
What is the problem
we solve?
Limited shelf-space
Unhappy customer
…
Program Description:
Bring Webscreens in our stores
Internal External
What is the timing of the program?
3 months 6 months 1 year 2 years 3 yearsNow
Project list:
Screen selection
UX optimization
Back-end integration
Store WiFi
Transactional security
Sales strategy (long-tail,
special collections, …)
Program branding
(In-store) marketing
Staff training
Staff incentive programs, …
StrategyVision Mission
106. POS Webscreens / Screens, UX, back-end
CAPEX OPEX PROJECT OWNER: CIO
What is the timing of the project?
• IT
• web-partner
• logistics partner
• Marketing
• webshop
• crm
• beacons
• front-end technology
3 months 6 months 1 year 2 years 3 years
Stakeholders Involved Technology involved
Now
What is the contribution we
make to achieving the
transformation strategy?
What is the problem
we solve?
Limited shelf-space
Unhappy customer
…
Internal External
StrategyVision Mission
Project
Staff incentives
Staff training
109. BUSINESS/SERVICE/
PRODUCT DESIGN TRADITIONAL
BUSINESS MODEL
START-UP
BUSINESS MODEL
PROJECT
KICK-OFF
START-UP KICK-
OFF (FUNDING,
INCUBATION)
RUN PROGRAM/
DEVISION/…
RUN START-UP
(COACHING,
ADVICE)
START-UP
BUSINESS
TRADITIONAL
BUSINESS
TRANSFORMATION
STRATEGY
ROADMAP
DIGITAL
LEADERSHIP &
CAPABILITIES ASSESS
TEAMS
TRAIN &
COACH
CHANNEL
STRATEGY
POLICY &
GOVERNANCE
SET-UP AND
ROLL-OUT RUN
ROLL-OUT
DIGITAL OFFICE
RUN DIGITAL
OFFICE
CUSTOMER
ENGAGEMENT
CHANNELS
PLATFORM
DESIGN
REQUIREMENTS
PARTNER
SELECTIONRFP
CREATION
LAUNCHDEVELOPMENT
TRANSFORMATION
STRATEGY
IMPACT
ANALYSIS
NORTH STAR
VISION OF
YOUR FUTURE
SCAN
MARKET TRENDS &
INTERNAL DIGITAL
READINESS
110.
111. SCAN
Detect market, players & business models
ANALYSE
Analyse, prioritize, select & define cases
VALIDATE
Mindset - Means - Mandate + Case approval
PLAN
LAUNCH
MANAGE
EVALUATE
DIGITAL AGENDA
START-UPCORPORATE
CORPORATE
CORPORATE
CORPORATE
“Above the radar” “Below the radar”
DIGITAL OFFICE
DIGITAL BOARD
M
VP
MVP
START-UP
START-UP
START-UP
112. It’s no longer about digital, it’s about business
Corporate
(comm)
Strategy
Digital Strategy
Company
Strategy
Digital
World
113. From ... ... to
The Business
Digital (at
the sideline)
Digital in
the core
114. From ... ... to
The Business
Digital (at
the sideline)
The Business
Digital (at
the sideline)
115. ... to
The Business
Digital (at
the sideline)
Digital in
the core
The Business
Digital (at
the sideline)
Digital in
the core
Digital in
the core
Digital in
the core
From ...
116. You’ll need
balance between your
traditional strengths and
real innovations
Traditional
revenue steams
new revenue
steams
117. Create your own Digital Transformation vision and plan1
Create Digital Leadership2
Innovate in the right place(s)3
Build the Transformation Fleet4
Change the culture5Sold in over 30 countries
126. Never, ever, disrespect new or small players
The customer always decides
All things you do must start from a superior experience
From now on, you are an agile and flexible company
You live in a world of uncertainty
Always play on the offense instead of the defense
Don’t be afraid to cannibalize your own business
How far away is this from YOUR reality and way-of-thinking?
It will determine your future as a CIO, CDO and even as potential CEO…
127. TRANSFORMATION
STRATEGY
ROADMAP
DIGITAL
LEADERSHIP &
CAPABILITIES ASSESS
TEAMS
TRAIN &
COACH
CHANNEL
STRATEGY
POLICY &
GOVERNANCE
SET-UP AND
ROLL-OUT RUN
ROLL-OUT
DIGITAL OFFICE
RUN DIGITAL
OFFICE
CUSTOMER
ENGAGEMENT
CHANNELS
PLATFORM
DESIGN
REQUIREMENTS
PARTNER
SELECTIONRFP
CREATION
LAUNCHDEVELOPMENT
BUSINESS/SERVICE/
PRODUCT DESIGN TRADITIONAL
BUSINESS MODEL
START-UP
BUSINESS MODEL
PROJECT
KICK-OFF
START-UP KICK-
OFF (FUNDING,
INCUBATION)
RUN PROGRAM/
DEVISION/…
RUN START-UP
(COACHING,
ADVICE)
START-UP
BUSINESS
TRADITIONAL
BUSINESS
TRANSFORMATION
STRATEGY
IMPACT
ANALYSIS
NORTH STAR
VISION OF
YOUR FUTURE
SCAN
MARKET TRENDS &
INTERNAL DIGITAL
READINESS
Start with clear
Transformation Strategy
Translate into actionable
programs
Develop Digital
Leadership and install/
operate teams. Change
culture throughout the
organization.
Build new digital customer engagement
channels. Have your staff embrace them.
Define and build/roll-out new
functions, services, products, platforms
Create the business (case) and run it where it belongs