Digital transformation involves developing a strategy and roadmap to maximize benefits from digital technologies. This includes: 1. Building a digital strategy and business model to reinvent/enhance business models and show how digital innovation will be realized. 2. Designing digital operating models, processes, and capabilities to enable effective digital operations. 3. Building digital organizational enablement through training and change management. 4. Executing the digital transformation delivery through projects that implement the strategy and operating models. Several factors like changing market conditions, new technologies, and operational challenges are driving companies to transform digitally. Examples of transformations include redesigning customer experiences, deploying next generation technologies in transportation and logistics, and developing

1. Digital transformation and
how to develop the strategy and roadmap
Name
how to develop the strategy and roadmap
Sandeep R Singh
IT Strategy, Sales and Enterprise Architecture
Consultant
sandeepsingh1976@gmail.com

2. What is Digital Transformation
Digital Transformation
Helps maximising the benefits of digital through accelerated delivery of digital solutions
How to achieve Digital Transformation
1. Build digital strategy and business model
• Define business led digital strategies that re-invent/enhance organizational business models to enable
clients to take full advantage of Digital. Combines development of new solutions that build confidence in
Digital benefits, alongside the broader business, organizational, data, process and technology
dimensions to show how Digital innovation will be realized
2
2. Build digital operating models
• Design and delivery of operating, governance, digitized processes and capability structures, using
highly collaborative approaches to build trust and understanding within a client to enable them to
operate effectively as a Digital business
3. Build digital organizational enablement
4. Build digital transformation delivery

3. Several factors are driving transformation today
Operational Challenges
Operating Margins, Efficiency, Effectiveness, etc.
Changing Market Conditions Digital
3
Changing Market Conditions
Sharing Economy, Increasing proportion of ecommerce,
Availability of Newer Technologies
SMAC, IOT, Block-Chain, DevOps, etc.
Digital
Transformation

4. Examples
Name
4
Examples

5. Business transformation: Customer experience
transformation
Redesign Maintain ‘one
version
Develop
Digital
Workplace
Strategy
Seamless flow
of information
Develop a digital workplace
strategy to capitalize on the
combined strength of human
and digital assets
Instrument the ecosystem to
redesign and/or align internal
processes & org structures in line
Integrate service, data &
knowledge management platforms
across channels, physical
locations & geographies to enable
seamless information & work
flow
Enable IT landscape with multiple Cloud
Models
Integrate all data driven systems
Deploy
Capability
Faster
5
with customer
in mind
version
of the truth’
Automate
Business
Processes
Turn Data
into Actions
processes & org structures in line
with how customers want to
interact & make decisions
Automate business processes
and create enterprise-wide
adaptability through ‘plug and
play’ technology
Integrate all data driven systems
/ source of truth systems to
maintain ‘one version of the truth’
Invest in dynamic, digital
algorithms and build data
science capabilities to drive
predictive analytics
Deploy collaborative
consumer models to
drive innovation
Build deeper
customer
relationships

6. Transformation through next generation technologies
enablers in T&L space
77%
75%
63%
Lowest cost
A guaranteed arrival date
customer service /
responsiveness
FAC T ORS IMPO R TANT FO R S H IPPERS
Adopt IoT / ITS
Adopt Drones / Autonomous
Vehicles
Adopt Uberization / Shareconomy
Adopt IoT / ITS
Adopt Drones / Autonomous
Vehicles
Adopt Real-time Asset Tracking
Adopt Real-time Asset Tracking
Adopt Augmented Reality
6
54%
38%
35%
30%
23%
9%
responsiveness
Product tracking - visibility
Shortest shipping time
Creative shared cost savings
Smooth international / cross -
border processing
Guaranteed mode
Other
Adopt Anticipatory Shipping
Adopt Uberization / Shareconomy
Adopt Drones / Autonomous
Vehicles
Adopt Personalization
Adopt 3D Printing
Adopt Block Chain
Adopt IoT / ITS
Adopt Drones / Autonomous
Vehicles

7. Technology Transformation: DevOps Roadmap
Plan Prepare Perform
Pilot wave
Pilot implementation
DevOps adoption
Delivery of fit for
purpose environments
Application profiling of
Incremental platform
build out
Tool chain integration
Transformative
DevOps platform build
out and adoption while
7
Planning
Develop Strategy &
Charter
Identified pilot
Pilot implementation
aligned with agile
initiatives
Follow through
roadmap
Assess and baseline
Application profiling of
Anthem Enterprise
application ecosystem
Logical grouping of
application
Priority based App
onboarding approach
out and adoption while
keeping lights on
Improve stability
Support additional
features
Support additional
architectures/stack
supported
Continue
to refine /
grow
Measure and report success

8. Cloud Transformation: Top opportunities across The
three Dimensions
Workloads Areas for Consideration Characteristics
Cloud Dimensions
8
1. Web Application
2. Analytics / Big Data
3. Mobile
4. Gaming
5. Messaging / Collaboration
6. HPC
7. IoT Application
8. Cognitive
9. DevOps Platforms and
Tools
1. Geographic Expansion
2. Data Residency
3. Compliance / Regulatory
4. Capacity Augmentation
5. Acquisitions
6. Dev Test Platforms
1. Application and Core
Platform
2. Geography
3. Compute
4. Networking
5. Storage
6. Security
7. Compliance
8. Disaster Recovery
9. Hybrid Cloud Integration
Workloads Areas for Consideration Characteristics

9. Thank
You
Name