Diane Huddleston is a retail leader with over 20 years of experience in general management and achieving sales goals. She creates targeted customer service guidelines through coaching employees and ensures performance meets individual and team objectives. Huddleston establishes high-performing retail environments that deliver on sales and profitability while providing excellent customer experiences through recruiting and training top talent. She is a respected and trusted manager who upholds the highest ethical standards and delivers on all corporate commitments.

1. Diane Huddleston
9910 South Apollo Bay Way
Highlands Ranch, CO 80130
Dkhudd@aol.com
303-683-8563
SUMMARY
Retail leader with profound and proven experience in all aspects of general management. Creates
and promotes targeted customer service guidelines through coaching employees while ensuring
performance delivery inline with individual and team goals. Establishes a high performance retail
environment that delivers on sales and profitability goals while exceeding customer experience
through recruiting and training top talent. Respected, trusted manager who upholds highest ethical
standards while delivering on all corporate commitments.
PROFESSIONAL EXPERIENCE
Ralph Lauren Denver, Colorado, 2006 - 2016
General Manager
Women's Department Manager
General Manager responsible for achieving store and individual department sales plans while
maintaining profitability, inventory control, visual display guidelines, customer outreach and
marketing events, visual displays as well as full human resources functions.
Department Manager responsible for delivering targeted sales plan through training and
development of the sales team, ongoing communication with the buying teams, inventory
control, visual display while providing the best of customer service.
 Delivered solid gains based on company's KPIs every year.
 Scored 90% or higher on Customer shops every year.
 Achieved or exceeded sales Plan for the department 7 out of 10 years.
 Highly recognized for seasonal changeover photoshoots.
 Ensured employees delivery of all job accountabilities, individual performance in
addition to the team contributions while demonstrating to each one the appreciation for
their value to the store.

2. St. John Boutique Denver, Colorado 2005-2006
Store Manager
Responsible for achieving sales plan, inventory control, visual displays, marketing events, and
human resource functions.
 Trained and developed associates with a goal to deliver on personal and team commitments
while supporting individual growth.
 Supported the store's partnership with the Denver Art Museum to host "The Annual Ladies
Luncheon" event.
Saks Fifth Avenue Denver, Colorado 2003-2005
Department Manager: Intimates, Evening Apparel, and Special Sizes.
Responsible for achieving sales plan and profitability, team building, and associate
development.
 Trained and developed associates with a goal to deliver on individual sales and service
standards while promoting their personal growth.
 Certified in undergarment fittings.
 Achieved season goals for Fall 2003 and Spring 2004.
Talbots Petites Denver, Colorado 1996-2003
Store Manager
Responsible for sales performance, comprehensive store maintenance including merchandising,
operations, and human resources.
 Achieved store sales plan, Inventory control plans, as well as personal sales goals during
the entire 5 year employment.
 Trained and developed associates to deliver on sales and service standards while supporting
personal and professional growth.
EDUCATION
Inver Hills Community College, Inver Grove Heights, Minnesota 1980-1983