Rahul Gautam is seeking a position in sales and marketing. He has over 5 years of experience in retail store operations and customer relationship management, currently working as a Sales Assistant for Landmark Group. He has a Master's degree in Business Administration in Marketing and a Bachelor's degree in Business Administration. His skills include retail selling, customer relationship management, visual merchandising, inventory control, and team management. He is hardworking, self-motivated, and results-oriented.

1. CURRICULUM VITAE
Rahul Gautam
Al Karama, Near ADCB Station - Dubai (U.A.E)
Contact No +971- 527622800 /Email ID: Shaun44.91@gmail.com
ProfessionalAbridgement:-
 A result oriented professional with experience in Sales & Marketing, Retail Store Operations,
Customer Relationship Management and Team Management.
 Currently employed with Landmark Group(Lifestyle) as a Sales Assistant
 Out-of-the-Box thinker with a proven track record of increasing revenues, streamlining workflow
and creating a team work environment to enhance productivity.
 Expertise in Customer satisfaction & product promotion to accomplish the decided targets.
 An effective communicator with good presentation skills and abilities in team handling.
LANDMARK GROUP ( Lifestyle) 10Dec.2014 - Till Date
Designation: Sales Associate
 Greet customer with energy and enthusiasm
 Help customer to find the goods they wants and give information regarding products
 Maintain eye-catching effective display of merchandise.
 Build lasting relationships with customers, suggest new merchandise and invite them to upcoming
events.
 Handle the customer complaints professionally and escalate any serious issues to the Store Manager
for suitable resolution
 Maintain excellent store standards with regards to service, store layouts at atmosphere.
 Provide suggestive feedback to the department managers based from the customer request and
queries.
 Maintaining petty cash of store
 Monitoring key movement of the store/safe locker
SHOPPERS STOPLTD. 3Sep.2013 - 7Sep.2014
Designation: Fashion Assistant
 Reported to Department Manager.
 Achieve sales target with no shrinkage.
 Responsible for ensuring the highest level of customer satisfaction.
 Provide trainings to the newly joined associate for the procedures and store Policies.
 To maintained the Visual merchandising of assigned private label brand.
 To maintained the inventory & scheduling PICS on every Quarterly Basis

2. SHOPPERS STOPLTD.
Designation: Customer Service Desk Member
 To ensure customer satisfaction through resolving customer issues.
 Guide the Sales Staff in terms of product displays, product highlight areas,
 Achieve the sales objectives & distribute the target and track them on daily basis and weekly basis.
 To maintained customer data for making good relationship with customers
 To made various reports like Sales report, Loyalty Card report and Customer Exchange report.
Qualification:-
S.NO EXAMINATION BOARD/UNIVERSITY YEAR PERCENTAGE
1. Masterof Business
Administration(Marketing)
MMU University, AmbalaCity
Haryana ,India
2011-13 71%
2. Bachelor of business
Administration
MMU University , Ambala
City, Haryana ,India
2008-2011 69%
3. (10+2)Commerce C.B.S.E. BOARD 2008 65%
Company Internship (MBA)
Project
Analysis of Marketing Dynamics
Organizations IFB Co.
Deliverables In summer training apart from learning the product and basic services, I interacted
with dealers in Chandigarh Area of IFB Co. as well of other brands to probe out
their satisfaction level.
Company Internship (BBA)
Project
Study of Marketing Mix
Organizations Viking Garments
Deliverables In my project of 45 Days I studied marketing mix i.e. Product , Price , Place
Promotion strategies of Viking Garments as well as the company internal and
external culture.
Computer Proficiency:-
 MS Office & Internet.
 JDA- AS400 Software.
 Merchandise Management System Software
 Store Inventory Management
Extra Curricular Activities:-
 Active event coordinator in inter-state school event held in MMIM International School
(Rendezvous)
 Participated in promotion of MM hospitals in rural areas

3. ProfessionalSkills:-
 Retails Selling Skills
 Customer Relationship Management
 Visual Merchandising
 Inventory Control
 Team Management
Strengths:-
 Hard Working and Enthusiastic
 Self motivated & Capable to mix with different situations & environment
 Sincere & Result oriented
 Quick learner
PersonalProfile:-
Father’s Name : Mr. Mohan Lal Gautam
Mother’s Name : Mrs. Rita Rani
Date of Birth : 31stMarch1991
Marital Status : Single
Language : Punjabi, Hindi, English
Nationality : Indian
Passport no : H9971994
Visa Status : Work Visa
Declaration:-
I hereby declare that the above written particulars are true and correct to the best of my knowledge
and belief.
Rahul Gautam