Diamonyell Bateman is seeking an administrative role where she can utilize her education and experience. She has over 10 years of experience in office administration, customer service, records management, and accounting. Her background includes roles as an administrative specialist, general manager, and receptionist. She has a Associate Degree in Office Administration Technology from Delaware Technical & Community College.

1. DIAMONYELL BATEMAN
3403 Broom Place B-7 Wilmington, DE 19802 C: (302)235-9382 diamon.hka.10@gmail.com
Administrative Specialist seeking a career where I can utilize my education and work experience to contribute further
to the success of the organization.
SUMMARY OF QUALIFICATIONS
 Skilled in office administration, records and file
management, and interoffice correspondence
 Computer experience with Microsoft Office and
electronic billing software
 Perform all aspects of customer service, including
answering multi-line telephones
 Knowledge of all aspects of office administration
and general business operations
 Update database of payment transactions and
maintain physical files of bills and receipts
 Analytical and Troubleshooting Skills
 Exemplary customer service skills with the ability to
handle inquires
PROFESSIONAL EXPERIENCE
May 2013 – Present Premier Cleaning Services, LLC – Newark, DE
General Manager
• Supervise new hires
• Accounts payable; Accounts receivable; Billing
• Scheduling; Inventory; Reports; Filing
October 2007 – April 2014 Delaware Psychiatric Center- New Castle, DE
Administrative Specialist II
• Worked with Chief Medical Officer, Chief Financial Officer, and others
• Credentialed eighteen (18) doctors
• Typed correspondences, reports and labels
• Timekeeping, record keeping and expense reports
• Answered and directed incoming calls and e-mail inquiries
• Scheduled interviews, meetings and prepare meeting minutes
• Ordered and maintained office supplies and equipment
• Coordinated appointments and special events and make travel arrangements for entire hospital
• Sort, distribute, receive and send mail
• Interacted with consumers and guest via phone and in person
December 2000 - October 2007 Creative Designs Hair Salon-New Castle, DE
Assistant/Receptionist
• Scheduled and canceled hair appointments utilizing a multi-line phone system
• Handled cash transactions
• Shampooed hair and cleaned work areas as needed
EDUCATION
DELAWARE TECHNICAL & COMMUNITY COLLEGE- WILMINGTON, DE

2. Associate Degree in Office Administration Technology-May 2007