The document contains a resume for Beatrice A. Herrera detailing her contact information, objective, highlights of experience, work history including roles as a payroll specialist, HR specialist, office clerk, and general office clerk, education of a GED and some college, and an offer to provide references. Her experience includes over 10 years in administrative roles with skills in customer service, clerical work, data entry, and proficiency in Microsoft Office programs.

1. Beatrice A. Herrera
123 Wichita Ct
San Antonio, Texas 78225
210-763-5959
OBJECTIVE: Seeking a full-time position with potential for Advancement.
HIGHLIGHTS: I am a bilingual, self-motivated, customer service oriented and team
player individual, with over 10 years of administrative skills and experience. I have
experience interacting with executive personnel; thus, I have the ability to establish and
maintain effective working relationships with employees at different levels. I function
well in a fast-paced and high-pressured environment, able to adapt to new concepts and
work efficiently and effectively unsupervised. Strong communication, clerical, typing,
customer service and problem solving skills. Microsoft Word proficient, 10-key by touch.
Microsoft Outlook, Excel, Spreadsheets, Workday.
WORK HISTORY:
February 2010- Present iheartmedia /Payroll Specialist
Provides administrative support in one or more of several specialty areas within the Finance and
Accounting function including: Cost Accounting, Business Support, Financial Planning and
Reporting, Tax, Audit, Accounting Services and Centralized Transactions.
• Monitors processes and the effectiveness of business controls and initiates improvements.
• Ensures proper control, recording and classification of transactions.
• Uses appropriate systems and tools to input data, generate reports, conduct specialized
research projects and respond to inquiries.
• Maintains established service level agreements with appropriate internal and/or external
clients and provides quality customer service.
• Maintains working knowledge of current federal, state, and local regulations relevant to
specific functional discipline.
• Prepares and reviews journal entries, schedules, filings and various reports including sales
and purchase.
• Assists with researching, reconciling and resolving balance sheet, income statement and/or
statement of cash flow inconsistencies.
• Assists with period end consolidations and financial statement preparation (i.e. income
statements and/or balance sheets), including reviewing and interpreting financial reporting
requirements in accordance with GAAP and iHeartMedia policies.
• Protects organization's reputation by keeping information confidential.
• May review various transactions and/or process transactions and assist with financial
information surveys.
• May coordinate schedule preparation, requests for management reports and other related
data requests required for internal and external reporting.
• May provide documentation from accounting records in support of company information
audits.

2. June 2004- February 2010 Clear Channel Communications/HR Specialist
I audited all paperwork coming in also did corrections , data entry for New Hires, Pay
Increases, Terms and ran reports in PeopleSoft and filed paperwork, answered phones
and communicated with managers on paperwork.
June 2004- Texas Workforce Commission/Volunteer Office Clerk
I am currently assigned with the downtown Social Security office, where my assignment
includes a variety of clerical activities, involving establishing case files, preparing and
transmitting simple data input forms and typing a variety of materials. I also provide a
full range of support for claims representatives and management support personnel.
Additionally, I review forms and case files for completeness, accuracy and codes, using
various computer programs.
April 1999-March 2000 All Pro Carpet Care Cleaning/General Office Clerk
Responsibilities included maintaining all operating and administrative functions in a
small office environment. Overall, it was a one person office where I had to meet
company expectations, maximize profits and provide quality service to our customers.
Additionally, I handled all incoming telephone calls, resolved customer service issues,
filed and maintained the computerized accounts receivable and payable ledger.
September 1998-February 1999 Texas Rehabilitation Commission/Office Clerk
Coordinated and executed clerical duties for executive personnel. Assisted with
departmental goals and objectives by completing miscellaneous tasks assigned; using
computer programs, completing charts, filing claims, answering and routing incoming
calls.
EDUCATION:
Burbank High School San Antonio, Texas
GED
1989
Palo Alto College 2014
REFERENCES:
Available Upon Request