1. Irma Barrios
irma.barrios@hotmail.com
16223 Gavin Ln Cell: (281) 507-9920
Houston, TX 77049
SUMMARY OF EXPERTISE
I possess over nine years’ experience in overseas US Government Projects in the Human
Resources, Administrative, and Support functions where my primary objectives have been to
evaluate the efficiency and fluidity of the team, along with analyzing and providing proper paths
for process improvements. This experience along with nine years’ of management experience in
the banking industry, where I worked closely with executive boards and management to resolve
personnel, corporate, and customer relation issues all demonstrate a successfulcareer in man-
management and leadership capacities.
EXPERIENCE
American Packing and Crating
Pasadena, TX
October 2014 – Present
Customer Service Coordinator
Coordinate and manage all aspects between the customer and warehouse personnel, (shipping,
receiving and the packers). Recognizing potential problems and take appropriate preventative
action, communicating through phone, email, and personal interactions.
Functions and responsibilities:
 Provide quality day-to-day service to the customer
 Maintaining prompt and efficient customer relations
 Coordinate and manage all aspects of in/outbound shipments and Packing slip creation
 Review all outbound documentation and check for accuracy
 Data entry of all documents for customer’s material, received, packed or shipped
 General Administrative duties: scanning documents, answering phones, and other duties
as assigned
 Adapt Quickly able to manage expectations and quickly adjust to changing priorities
 Multitask ability to manage multiple projects and priorities being driven by customer
 Ability to work in a fast-paced, collaborative environment
 Initiative ability to begin and follow through energetically with a plan.
 Great communication skills
 Superior organizational skills
 Proficient knowledge of Microsoft Office products
 Perform other duties required or assigned
RMA Group (Afghanistan) Ltd.
Kabul, Afghanistan
January 2008 – April 2014
Human Resource & Administrative Manager
Under Project Management direction, plan, organize, direct, and manage departmental Human
Resources activities while analyzing problems and developing solutions throughout all of RMA’s
operations in Afghanistan.

2. Irma Barrios
irma.barrios@hotmail.com
16223 Gavin Ln Cell: (281) 507-9920
Houston, TX 77049
Functions and responsibilities:
• Labor Law Compliance Issues to include wages, hours of work, classification of
employees, leave of absence and harassment under the Afghan Law.
• Write and maintain employee handbook and other job function policies and procedures
manual in conjunction with the corporate office HR department.
• Act as a liaison between managers and employees; facilitating human resources actions
such as recruitments, certification and labor-relations matters.
• Responsible for recruiting, hiring and training staff to include new hire orientation and
disciplinary actions. Evaluates and reassigns staff resources to meet human resources
division goals and objectives.
• Serve as training coordinator, safety officer, back-to-work coordinator,
discrimination/harassment complaint investigator, and affirmative action coordinator.
• Conducts periodical audits of policies to ensure managers do not overstate or overpay
on benefits.
• Work with division managers to create compensation packages in line with Company
budgets and maintaining job descriptions and job specifications.
• Responsible for notifying all employees of any changes in policies, benefits and laws.
• Administrator of Synchronized Pre-deployment & Operational Tracker (SPOT) and
Contractor Verification System (CVS), ensuring that the company and all employees
were in compliance with contract regulations issued by the US Government.
Facilities:
• Review maintenance procedures and implement appropriate changes.
• Apply policies that best suit the company.
• Oversee and manage day-to-day operations of facilities staff and maintenance
personnel.
• Oversee Camp operations, housing assignment, food services, janitorial, landscaping,
LSA & office maintenance and repair.
Security:
• Oversee inventory of PPE and company firearms.
• Oversee Security staff’s day-to-day operations.
• Report violations of security procedures by any RMA staff member to the Country
Manager.
• Be the POC on all security issues.
• Publish daily security update and daily risk assessment for travel.

3. Irma Barrios
irma.barrios@hotmail.com
16223 Gavin Ln Cell: (281) 507-9920
Houston, TX 77049
Achievements:
• Developed and oversaw the management of employee files when the organization had
none during infancy. The files included application for employment, resumes, employee
contracts, pay increase request and performance reviews. Ensure files are compliant
with Project (s), policies and procedures.
• Successfully managed the transition of company identities with the Afghan Government
to ensure that all international staff throughout the country was in compliance with
Afghan Labor Law to include updated visas, work permits, and background checks.
• Successfully managed HR audits by the United States Military during their unscheduled
checks of contractual compliance for the projects.
• Implemented a new payroll system that would track employee compensation and
benefits more accurately.
Kellogg Brown and Root (KBR)
Baghdad, Iraq
August 2004 – December 2007
HR Generalist
Joined the KBR LOGCAPIII mission in August 2004 as an HR Associate and was quickly
promoted to HR Generalist in December 2004, providing HR support such as the processing of
travel request, Electronic Fund Transfers, processed compensation and benefits for the team
throughout Iraq, processing of DOD cards and personnel requisitions.
• Responsible for the preparation of PAN’s (Personnel Actions Notices), Termination PAN’s,
out process demobilizing or terminated employees and worked on the gathering of
information for DRP (Dispute Resolution Program).
• HR training for HR personnel at our outlining sites.
• Preparing/processing Internal Job Postings and facilitating the interviewing process.
• Camp closure: preparing ETF (employee transfer form) to relocate employees from the
closing camp to their new work assignment; escorting HCN (host country nationals).
February 2007 transferred to Project Controls as a Cost Specialist
• Perform validation of employee’s Time Sheet codes against the SAP Control Master
Database and provide timesheet training for new hires. Comprehensive reviews of non-
labor SAP downloads and corrections.
• Manage a complex and comprehensive workload in the areas of cost control and cost
management, ensuring compliance with project guidelines while keeping an open
communication line between KBR and the client.
• Maintain accurate, up-to-date and confidential cost reports and develop comprehensive
presentations on cost control measures for review by Senior Managers.
• Responsible for the preparation and uploads of subcontracts and master agreements
into pre-existing spreadsheets.
• Study, analyze and research subcontracts and cost avoidance measures, providing
recommendations for the reversal of subcontract payments.
• Identify areas for improvement and non-value added activities, streamline operations
and implement effective resolutions to improve operational efficiency.

4. Irma Barrios
irma.barrios@hotmail.com
16223 Gavin Ln Cell: (281) 507-9920
Houston, TX 77049
• Responsible for the preparation of stock coding standards for requisitions along with
verification and coding of invoice transmittal forms, additional funds request, purchase
orders, employee transfer forms and expense reports.
WASHINGTON MUTUAL BANK
Houston, Texas
July 1998 - January 2004
VP BRANCH MANAGER
As a branch lead was responsible for the strategic business management, coaching, motivating,
and building of a cohesive sales team to achieve better sales, higher employee and customer
service satisfaction and retention.
Worked on the minimization of staff cost by properly scheduling staff to provide higher level of
customer service, and adequate coverage for service during peak hours.
SCHOOL – Completed 96 Hours (Certificate of Technology)
August 2016 San Jacinto College Pasadena, Texas – Non- Destructive Testing
Technology - Completed 96 Hours: Magnetic Particle, Liquid Penetrant, &
Visual Inspection Level I & II. In accordance with ASNT SNT-TC-1A and
NAS-410, 32 Hours per Method. Completed 96 Hours Metallurgical Analysis
Methods.
TRAINING
August 2013 Kabul, Afghanistan RMA Group - CODE of CONDUCT
August 2013 Kabul, Afghanistan RMA Group – FOREIGN CORRUPT PRACTICES ACT
December 2013 Kabul, Afghanistan RMA Group – DOING BUSINESS WITH THE FEDERAL
GOVERNMENT
January 2007 Baghdad, Iraq KBR - PROJECT CONTROLS
June 2005 Baghdad, Iraq KBR - SUPERVISORY TRAINING
January 2005 Baghdad, Iraq KBR - HUMAN RESOURCES TRAINING
Valid TWIC card
References
Available upon request