1. R . A Y Y A P P A N
No 477/1, Ground Floor, 4thcross Basavanapura Main road, K. R Puram, Bangalore
Mobile: +919663078822 / Email ID: ayyappan.r30@gmail.com
Over Ten Years’ Experience with Multi-country, International and High Volume Payrolls
Hands on Experience in varied technology platforms including SAP, PeopleSoft HRMS, PeopleSoft CMR and
Core Banking System.
Good People Manager with experience in handling team size of 10
Payroll for 5800+ EE’s; Certified & Union: Cycles include Monthly, Semi-Monthly, Bi-Weekly, Weekly
Implementation of Various Payroll Applications; GL Interface and Payroll Import Procedures/ADP
Maintenance of Payroll Related G/L Reconciliation and Journal Entries
Employee Maintenance within Regulations of Wage and Overtime Laws
Processing In-House Annual, Quarterly and Weekly Multi-Country tax Filings
STRENGTHEN AREA’S
Functional
Quality & Compliance
Conducting continuous audits on process to ensure compliance and sound functioning of the process.
Ensuring that the teams adhere to all the quality tool and procedures.
Taking initiatives through various programs for the team members to adhere to all the policies and
procedures.
Migrations
Migrated 4 payroll countries from the Local Vendor to Wividus payroll. The countries are Turkey, Portugal,
Poland, and Romania.
Migrated the payroll for the Wipro acquired company Nokia Siemens and the countries are Finland, UK,
Poland, Italy etc.
Client Servicing
Identifying improvement areas & implementing measures to attain customer satisfaction levels.
Taking escalations for resolving critical issues; ensuring Quality Delivery & Business Continuity.
Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for
improved service levels.
Team Management
Managing Team functions viz. manpower planning, recruitment, performance appraisal, etc.
Leading, mentoring & monitoring the performance of team members to ensure efficiency in process
operations and meeting of individual & group targets.
Page 1
2. Coordinating and ensuring meetings / feedback sessions happen on a regular & consistent manner. Ensure to
conduct skill based & refresher trainings on a regular basis Professional
−
Employment Highlights
Current Profile :
Position : Deputy Manager – Payroll
Function : Wividus – Finance
Organization : Wipro Technologies Limited
Period : Jan 2013- till now
Responsible in Managing Payroll for 19 countries in Europe & Africa.
Responsible for processing payroll for 5500 Full time employees of Wipro Technologies and other subsidiaries
like Wipro BPO, Wipro InfoTech etc.
ROLES AND RESPONSIBILITIES
Assessment & Evaluation of Payroll Data Bases/Re-mapping fields
Implement Payroll Processing Procedures
Oversee Conversions from Manual/Automated Processes
Initialize Data Base Enhancing/Upgrades/Importing Data/GL Interface
Handling team of 10 members
Responsible for the appraisal discussion and rating decision for my team both for interim and main cycles
following as per bell curve method.
Conduct regular monthly team meetings and one to one sessions to discuss on the areas of improvements
and challenges.
Recognize the team members at every opportunity through rewards and recognition programs like Star of the
month, Icon awards & Value champ awards.
Responsible for the team’s career growth and giving them opportunity to learn and take challenges by ways
of job rotation, internal moves, soft skills training, etc.
Providing regular feedback to my immediate manager and unit head on the team management and BAU
status, challenges and improvements.
Providing analytical reports and metrics to HR and business managers covering from recruitment process to
attrition.
Worked closely with internal audit to ensure all the documents such as SLA, PRA, and DOI are reviewed at
regular intervals.
Preparing Sox audit controls
Page 2
3. Experience :
POSITION : Team Lead - Operations
FUNCTION : TELESTRA
ORGANIZATION : T A T A C O N S U L T A N C Y S E R V I C E S
PERIOD : A P R I L 2 0 1 2 – D E C 2 0 1 3
As a Process Lead and manage a team of 15 members for handling the Telecom operations
My responsibilities include:
Manage manpower availability throughout the shift through restoring of breaks
Manage performance of the team reporting to them
Answer Escalated calls
100% Quality check of all Client specified reports generated during the shift
Recording TL wise error sheet for monitoring of performance
Preparation, accuracy and timeliness of all Client specified reports
Manpower Management of individual teams
Ensure availability of latest knowledge on Products across the Team
Ensure Quality of Services provided by their individual teams
Guide Team members in improvement of individual performance
Identifying personnel eligible for any rewards and recognition programs
Interaction with Clients counterpart on a regular basis for daily operational activities.
Preparation, Accuracy and Timeliness of Internal Reports submitted to the Process Manager
Ensure Product Knowledge on all Products / services supported by the client
Standard Chartered Scope International
From April 2009 – February 2012
Associate Manager, Compensation, Payroll & Benefits Management
I managed a Team of 5 individuals for handling payroll for 15 countries covering an employee population of over 15000.
My responsibilities include:
Managing Compensation, Payroll & Benefits management of Standard Chartered Bank employees covering
countries in Middle East, South Asia, Ireland and Malaysia.
Ensuring employee data in PeopleSoft data is monitored and maintained accurately for all employees.
Manage migration of new payroll for additional countries into HRSSC including Planning, process mapping,
and documentation of Payroll Processes.
Have initiated multiple process automation initiatives which led to productivity gain of 25% over 1 year
Page 3
4. Developing and maintaining excellent relationship with the Country HR Service Delivery team, HR
Relationship Managers, Line Managers and the End customers.
Interaction with Country HR managers, HR Service Delivery, Labour, tax and compliance authorities and
ensuring services at international standards, especially Payroll and Retirement benefits.
Standard Chartered Scope International
From April 2004 – March 2009
Team Leader, Compensation, Payroll & Benefits Management
Importing People Soft HR Tracking Changes
Managing Direct deposits, Cheque payments, statutory remittances, update HR policies and messages to the
staff members, reports payroll dashboard to senior management
Maintain employee payroll files through e-mail correspondence for payroll issues.
Responsible for daily processing of manual checks including resignation, severance and adjustments.
Providing Production Support for Payroll and HR Staff
Preparation and completion of Bi/Semi/Weekly Pay Cycles for 5100 Employee
Process new hires to terminated employees.
Preparation of Variance report on monthly basis
Projects :
Project SPOC: (AskHR)
Have been the Single Point of Contact for the implementation of the PeopleSoft CRM(AskHR). My role of the SPOC for
the team included:
Conducting Current Need Assessment for the team and mapping against the Product deliverables
Take the responsibility of collating all requirements from the required business unit and confirm with Project /
Implementation Team
Provided signoff on the requirement on behalf of the entire Payroll Operations team.
Worked with the project team in developing Scenarios and carrying out UAT of the system
Worked with the Project / Implementation team to develop the User Manual for all changes with respect to
ERMS System and impact to the respective Unit
Training the team comprising of 45 members on the payroll product.
Univercell Communications
- From Mar 2003 – Apr 2004
Accounting Assistant
Preparation of Purchase Reports
Preparing various Sales productivity-oriented reports.
Preparing presentations for the Weekly Meetings
M/s Ganesh Prasad
From Jan 2002 – Mar 2003
Audit Assistant
Internal Audit of Andhra Cements.
Income Tax returns for individuals & Partnership firms
Page 4
5. Tax Audit for Fludyene.
Educational Qualifications:
Course Institution Board / University Year of Passing
M.B.A Manonmaniam Sundaranar
University
Manonmaniam
Sundaranar university
2013
B.COM. Guru Nanak college Madras University
2000
HSC Anjuham Higher Secondary school State Board
Tamil Nadu
1997
SSLC Anjuham Higher Secondary school
State Board
Tamil Nadu
1995
Achievements:
Group HR Award on Flawless Execution on process and completing the assigned Projects on time.
Business Excellence Award
Business Champ Award
Value Champ Award
Awarded the Excellent Performer for payroll process in Standard Chartered Bank
Awarded the Best Performer for meeting the customer requirements.
Trainings attended:
Fundamentals of Statistics and forecasting
Effective Goal setting
Corporate Theatre
Team Engagement
Managerial Development Program
Strategic and Analytical Thinking
Progressive Data analysis & Problem solving
Major Strengths
RESPONSIBILITY
RELATOR
INCLUDER
STRATEGIC
LEARNER
Other Key Strengths
Ability to work in a team and competent to handle more volumes.
Excellent Analytical Skills and Strong Customer Focus
Quick Learner.
Solid understanding of Business Needs and requirements
Developed a positive and productive work environment with co-workers
Established and maintained highly confidential information, documents and records.
Extensive background in payroll processing, conversion and implementation
Personal Details
Page 5
· Gender : Male
· Fathers Name : S. Ranganathan
· Date of Birth : 30-Mar-1980
· Marital Status : Married
· Nationality : Indian
· References: Will be Provided On Request