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SUMA K
Contact: +91 9901896676
Email: sumak_1975@7yahoo.co.in
PROFESSIONAL SYNOPSIS
• HR professional with nearly 14 years of work experience in areas of Human Resource
Management including Compensation & Benefit, Talent Acquisition, Employee
Engagement, Employee Communication. Proven track record of collaborating with
Senior Management to co-ordinate strategic Human Resource planning and cost
effective operations in order to support corporate goals.
• Experience of manpower management/analysis, recruitment involving resume
generation, screening, short-listing, salary fitments, co-ordination with business heads
.
• Ability to motivate personnel towards achieving organizational objectives & adhering
to industry best practices.
• Experience in implementing HR systems and policies, Cost, Manpower productivity
analysis, retention analysis.
• Conversant with advanced HR practices like Recruitment techniques, Payroll
Management, Competency Mapping, Individual development planning, Attrition Rate,
etc.
• Skilled at people management, maintaining healthy employee relations, handling
employee grievances thus creating an amicable & transparent environment.
• Possess strong communication, interpersonal and relationship management skills.
Core Competencies
• Matrix scoreboard
• Recruitment & Selection
• Compensation & Benefits Management
• HR Policy Implementation
• Performance Management System
• Employee Relations
• Training & Development
• HR Operations
• Statutory Compliance
CARRER HIGHLIGHTS
1. Brickwork India Pvt. Ltd. (April 2006 to Till date) – a KPO Industry (name of the
company disclosed in later stages)
Job Designation: Associate Lead – Human Resource
Responsibilities include:
• Handling End to End Recruitment process.
• Planning monthly targets and delivery plan
• Preparing job descriptions across all levels based on Business Heads requirement and
select the candidates based on company standards on
• Maintenance of Recruiters Performance Dashboard for Timely Operations review
• Ensure hiring of targeted numbers of professionals across all levels (Trainee to
management level) both IT and non IT professionals
• Handling entire employee cycle –onboarding to exit
• Maintaining both computerized and manual leave ledgers.
• Preparing full & final settlements, Exit procedures for employee separations
(Clearance, Exit interviews, full & final settlements, experience & relieving letters,).
• Closely coordinating with the respective HOD/business heads for monitoring the
attendance.
• Implementing HR policies & procedures. Setting exceptional standards and ensure
company policies are adhered to.
• Monthly attendance, attrition/MIS report
• Employee’s Grievances
• Co-ordination with supervisors for escalations.
• Man power planning /analysis
• Co-ordination of performance appraisal data
• Co-ordination in Rewards and Recognition for the employee utilization report
• Personnel Administration: Employee database & Personnel files of employees
maintained.
• Coordinating with vendors on verification process, contracts & Agreements,
commercial negotiations
• Maintaining and managing all the verification details (reports) of the Candidates
(Internal as well as External Candidates)
• Enhanced employees connect so that employee satisfaction is achieved.
• Conducted exit interviews, co-ordinated for smooth off – boarding.
• Supported and advised employees on HR policy, ensured compliance to the company's
policies.
• Ensuring prompt resolution of employee grievances to maintain the cordial
management - employee relations. Served as an escalation point for employees and
employee relations issues and provided guidance and intervention, as needed, to
resolve employee’s issues.
• Streamlined HR Processes viz., confirmation process, transfers & exit process.
Conducted exit interviews for resigned employees and ensured that the details are
captured in the system for company records. Ensured smooth separation process for
the employees on receipt of their resignations. Coordinated for timely closure of
employee separation process by issuing service certificates /Relieving Letter and F & F
Cheques
• Educated employees on new benefit programs or policies.
• Handled promotions, transfers, annual revisions
• Facilitated Performance Improvement plans for Non performing members.
• Assessed the training needs of the various employees in co-ordination with the various
department heads or the authorized seniors in the respective departments.
• Training calendar preparation and trainee enrolling during corporation induction and
other trainings
• Prepared training schedules for both in-house & outbound programmes
• Handled overall employee engagement activities.
Accomplishments:
Initiated the online test –technical and HR tests in the recruitment process
Created a streamlined recruitment process in the organization by creating a process flow
Initiated and implemented the concept of dual career path for employees- operational and
technical tracks through the process of career path.
Improvised on the existing policies as per the new amendments and market conditions.
2. Salarpuria Properties (P) Ltd (Feb 2004 – Mar 2006) – Now Sattva Group -
construction company
Job Designation: Executive – Human Resources
Responsibilities include:
• Management and monitoring of all recruitment activities to ensure recruitment
deadlines are met as per company policy
• Capture recruitment requirements and broadcast through portals, ads, referrals,
consultants, internal job postings
• Established selection procedures, including interviewing, testing and reference, and
background checking.
• Ensuring operational excellence by fulfilling basic comfort level of employees by
ensuring “On Time” and “Zero Error” payroll. All HR activities
(hiring/confirmations/On Boarding/resignations-settlements/transfers) done on time.
• High involvement in annual appraisal/career progression and succession planning by
firming up on the rating/increments recommendations
• Compensation management: Ensured fair “Performance Pay” Evaluations based on
defined parameters defined by supervisor.
• Preparation of Monthly Reports such as Recruitment and Hiring Budget, Travel Budget
• Able to apply quantitative analyses to assess past and future staffing (for example,
Manpower Cost Analysis, costs per hire, Manpower Planning, Department wise-Location
wise manpower Cost, Manpower Productivity Analysis, Attrition Analysis, adverse
impact)..
• Custodian of all HR Policies and Processes
• Effective implementation of Reward and Recognition to appreciate high performers
• Preparation of HR Strategic presentations to Management
• Ensuring Event management on specific occasions thus ensuring Employee
Engagement.
3. Org Marg (Jan 2000 – Feb 2004) – now ACNielsen
Job Designation: Executive – HR & Admin
Responsibilities include:
• Managing entry level HR activities
• Handling Senior Management various joining & Exit formalities
• Interacting with all levels in Operations and support functions
• Planning and preparing manpower requirement as per the business plans and effective
workforce management.
• Payroll processing
• HR Policy Formulation & Implementation
• Responsible for Performance Management and appraisal for employees.
• Handling employee grievances and concerns and ensuring consistent & strong
employee engagement
• Handling various ER related activities.
• Full and Final Settlement
• Hiring and staffing
QUALIFICATION
B.A in History, Economics, Sociology fromSt. Anne’s College, Bangalore University, Bangalore
Software/Interpersonal Skills
Software Skills:
• Well versed with Leave management, Time Management, Payroll, Recruitment,
• Proficient with MS Windows, MSWord, MS Excel, MS Power Point
Interpersonal Skills:
• Was awarded as the best employee from 2008 to 2013 with VFM Award, Loyalty Award,
Best employee award
• Participated in HR summit conducted by NASSCOM in 2013
• Participated in various cultural and sports activities throughout schooling and college.
• Taken part in HR orientation programmes
• was a part of ISO certification programme
PERSONAL INFORMATION
Date of Birth : 27- October- 1975
Nationality : Indian
Marital Status : Married
PresentAddress : Bangalore
Language Known : English, Hindi, Kannada
References : Available on request
Address : 10th
Cross, SBM Colony, BSK 1st
Stag e, Bang alore-560050
Date:
Place: Bangalore (Suma K )

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Suma C V

  • 1. SUMA K Contact: +91 9901896676 Email: sumak_1975@7yahoo.co.in PROFESSIONAL SYNOPSIS • HR professional with nearly 14 years of work experience in areas of Human Resource Management including Compensation & Benefit, Talent Acquisition, Employee Engagement, Employee Communication. Proven track record of collaborating with Senior Management to co-ordinate strategic Human Resource planning and cost effective operations in order to support corporate goals. • Experience of manpower management/analysis, recruitment involving resume generation, screening, short-listing, salary fitments, co-ordination with business heads . • Ability to motivate personnel towards achieving organizational objectives & adhering to industry best practices. • Experience in implementing HR systems and policies, Cost, Manpower productivity analysis, retention analysis. • Conversant with advanced HR practices like Recruitment techniques, Payroll Management, Competency Mapping, Individual development planning, Attrition Rate, etc. • Skilled at people management, maintaining healthy employee relations, handling employee grievances thus creating an amicable & transparent environment. • Possess strong communication, interpersonal and relationship management skills. Core Competencies • Matrix scoreboard • Recruitment & Selection • Compensation & Benefits Management • HR Policy Implementation • Performance Management System • Employee Relations • Training & Development • HR Operations • Statutory Compliance
  • 2. CARRER HIGHLIGHTS 1. Brickwork India Pvt. Ltd. (April 2006 to Till date) – a KPO Industry (name of the company disclosed in later stages) Job Designation: Associate Lead – Human Resource Responsibilities include: • Handling End to End Recruitment process. • Planning monthly targets and delivery plan • Preparing job descriptions across all levels based on Business Heads requirement and select the candidates based on company standards on • Maintenance of Recruiters Performance Dashboard for Timely Operations review • Ensure hiring of targeted numbers of professionals across all levels (Trainee to management level) both IT and non IT professionals • Handling entire employee cycle –onboarding to exit • Maintaining both computerized and manual leave ledgers. • Preparing full & final settlements, Exit procedures for employee separations (Clearance, Exit interviews, full & final settlements, experience & relieving letters,). • Closely coordinating with the respective HOD/business heads for monitoring the attendance. • Implementing HR policies & procedures. Setting exceptional standards and ensure company policies are adhered to. • Monthly attendance, attrition/MIS report • Employee’s Grievances • Co-ordination with supervisors for escalations. • Man power planning /analysis • Co-ordination of performance appraisal data • Co-ordination in Rewards and Recognition for the employee utilization report • Personnel Administration: Employee database & Personnel files of employees maintained. • Coordinating with vendors on verification process, contracts & Agreements, commercial negotiations • Maintaining and managing all the verification details (reports) of the Candidates (Internal as well as External Candidates) • Enhanced employees connect so that employee satisfaction is achieved. • Conducted exit interviews, co-ordinated for smooth off – boarding. • Supported and advised employees on HR policy, ensured compliance to the company's policies. • Ensuring prompt resolution of employee grievances to maintain the cordial management - employee relations. Served as an escalation point for employees and employee relations issues and provided guidance and intervention, as needed, to resolve employee’s issues. • Streamlined HR Processes viz., confirmation process, transfers & exit process. Conducted exit interviews for resigned employees and ensured that the details are captured in the system for company records. Ensured smooth separation process for the employees on receipt of their resignations. Coordinated for timely closure of employee separation process by issuing service certificates /Relieving Letter and F & F Cheques • Educated employees on new benefit programs or policies.
  • 3. • Handled promotions, transfers, annual revisions • Facilitated Performance Improvement plans for Non performing members. • Assessed the training needs of the various employees in co-ordination with the various department heads or the authorized seniors in the respective departments. • Training calendar preparation and trainee enrolling during corporation induction and other trainings • Prepared training schedules for both in-house & outbound programmes • Handled overall employee engagement activities. Accomplishments: Initiated the online test –technical and HR tests in the recruitment process Created a streamlined recruitment process in the organization by creating a process flow Initiated and implemented the concept of dual career path for employees- operational and technical tracks through the process of career path. Improvised on the existing policies as per the new amendments and market conditions. 2. Salarpuria Properties (P) Ltd (Feb 2004 – Mar 2006) – Now Sattva Group - construction company Job Designation: Executive – Human Resources Responsibilities include: • Management and monitoring of all recruitment activities to ensure recruitment deadlines are met as per company policy • Capture recruitment requirements and broadcast through portals, ads, referrals, consultants, internal job postings • Established selection procedures, including interviewing, testing and reference, and background checking. • Ensuring operational excellence by fulfilling basic comfort level of employees by ensuring “On Time” and “Zero Error” payroll. All HR activities (hiring/confirmations/On Boarding/resignations-settlements/transfers) done on time. • High involvement in annual appraisal/career progression and succession planning by firming up on the rating/increments recommendations • Compensation management: Ensured fair “Performance Pay” Evaluations based on defined parameters defined by supervisor. • Preparation of Monthly Reports such as Recruitment and Hiring Budget, Travel Budget • Able to apply quantitative analyses to assess past and future staffing (for example, Manpower Cost Analysis, costs per hire, Manpower Planning, Department wise-Location wise manpower Cost, Manpower Productivity Analysis, Attrition Analysis, adverse impact).. • Custodian of all HR Policies and Processes • Effective implementation of Reward and Recognition to appreciate high performers • Preparation of HR Strategic presentations to Management • Ensuring Event management on specific occasions thus ensuring Employee Engagement.
  • 4. 3. Org Marg (Jan 2000 – Feb 2004) – now ACNielsen Job Designation: Executive – HR & Admin Responsibilities include: • Managing entry level HR activities • Handling Senior Management various joining & Exit formalities • Interacting with all levels in Operations and support functions • Planning and preparing manpower requirement as per the business plans and effective workforce management. • Payroll processing • HR Policy Formulation & Implementation • Responsible for Performance Management and appraisal for employees. • Handling employee grievances and concerns and ensuring consistent & strong employee engagement • Handling various ER related activities. • Full and Final Settlement • Hiring and staffing QUALIFICATION B.A in History, Economics, Sociology fromSt. Anne’s College, Bangalore University, Bangalore Software/Interpersonal Skills Software Skills: • Well versed with Leave management, Time Management, Payroll, Recruitment, • Proficient with MS Windows, MSWord, MS Excel, MS Power Point Interpersonal Skills: • Was awarded as the best employee from 2008 to 2013 with VFM Award, Loyalty Award, Best employee award • Participated in HR summit conducted by NASSCOM in 2013 • Participated in various cultural and sports activities throughout schooling and college. • Taken part in HR orientation programmes • was a part of ISO certification programme PERSONAL INFORMATION Date of Birth : 27- October- 1975 Nationality : Indian Marital Status : Married PresentAddress : Bangalore Language Known : English, Hindi, Kannada References : Available on request Address : 10th Cross, SBM Colony, BSK 1st Stag e, Bang alore-560050 Date: