The document discusses determining client and network requirements before designing a network. It emphasizes identifying organizational needs through meetings with clients to understand business objectives. These objectives include sizing the network, following standards, defining connectivity and security needs, ensuring interoperability, compatibility and ease of use. The network plan should address existing infrastructure and provide the best value for the client. Conducting meetings requires skills like speaking, listening, observing, questioning and note taking to obtain necessary information to analyze requirements.
this slides explains basics of system administration by raising these question, what is system administration? who can become syss admin? how to become sys admin? and discusses about tools used by sys admins.
this slides explains basics of system administration by raising these question, what is system administration? who can become syss admin? how to become sys admin? and discusses about tools used by sys admins.
A computer network, or data network, is a digital telecommunications network which allows nodes to share resources. In computer networks, computing devices exchange data with each other using connections (data links) between nodes. These data links are established over cable media such as wires or optic cables, or wireless media such as WiFi.
The term network is defined as a set of computers of different types, terminals, telephones, and other communication equipments, connected by data communication links, which allow the network components to work together. The network components may be located within a small area or spread over many remote locations. In any case, data communications hold the network together.
The Open Systems Interconnection model (OSI model) is a conceptual model that characterizes and standardizes the communication functions of a telecommunication or computing system without regard to its underlying internal structure and technology. Its goal is the interoperability of diverse communication systems with standard protocols. The model partitions a communication system into abstraction layers. The original version of the model defined seven layers.
Packet Tracer is a cross-platform visual simulation tool designed by Cisco Systems that allows users to create network topologies and imitate modern computer networks. The software allows users to simulate the configuration of Cisco routers and switches using a simulated command line interface. Packet Tracer makes use of a drag and drop user interface, allowing users to add and remove simulated network devices as they see fit.
Slide deck from our Basics of Computer Networking webinar lead by instructor Daniel Cummins. Networks are as different as the people and organizations that use them. Despite those differences, there are some foundational components that all networks share. Explore different types of networks and the common components that must exist in these networks. Learn more about TCP/IP, the protocol suite that connects the whole world together and look at the ways in which we connect to the world via the Internet. Topics covered include network components, network types, and network protocols. For more information on networking training, visit https://ter.li/37zcnu
This presentation is about System administration with automation , it includes information about System administration and how automation can be used to progress and become efficient without human assistance.
IT Infrastructure Management Powerpoint Presentation SlidesSlideTeam
Enhance your audiences knowledge with this well researched complete deck. Showcase all the important features of the deck with perfect visuals. This deck comprises of total of seventy slides with each slide explained in detail. Each template comprises of professional diagrams and layouts. Our professional PowerPoint experts have also included icons, graphs and charts for your convenience. All you have to do is DOWNLOAD the deck. Make changes as per the requirement. Yes, these PPT slides are completely customizable. Edit the colour, text and font size. Add or delete the content from the slide. And leave your audience awestruck with the professionally designed IT Infrastructure Management Powerpoint Presentation Slides complete deck. https://bit.ly/3sGXmkZ
We will worked on CLOUD COMPTUING still from 2year's we had finally research many concepts releated to Cloud security, we had woking on our Idiea's and timly we will share our research concepts
A Firewall is a network security monitors and filters incoming and outgoing network traffic based on an organization's previous established security policies. View this presentation now to understand network security and firewall in network security.
Happy learning!!
A computer network, or data network, is a digital telecommunications network which allows nodes to share resources. In computer networks, computing devices exchange data with each other using connections (data links) between nodes. These data links are established over cable media such as wires or optic cables, or wireless media such as WiFi.
The term network is defined as a set of computers of different types, terminals, telephones, and other communication equipments, connected by data communication links, which allow the network components to work together. The network components may be located within a small area or spread over many remote locations. In any case, data communications hold the network together.
The Open Systems Interconnection model (OSI model) is a conceptual model that characterizes and standardizes the communication functions of a telecommunication or computing system without regard to its underlying internal structure and technology. Its goal is the interoperability of diverse communication systems with standard protocols. The model partitions a communication system into abstraction layers. The original version of the model defined seven layers.
Packet Tracer is a cross-platform visual simulation tool designed by Cisco Systems that allows users to create network topologies and imitate modern computer networks. The software allows users to simulate the configuration of Cisco routers and switches using a simulated command line interface. Packet Tracer makes use of a drag and drop user interface, allowing users to add and remove simulated network devices as they see fit.
Slide deck from our Basics of Computer Networking webinar lead by instructor Daniel Cummins. Networks are as different as the people and organizations that use them. Despite those differences, there are some foundational components that all networks share. Explore different types of networks and the common components that must exist in these networks. Learn more about TCP/IP, the protocol suite that connects the whole world together and look at the ways in which we connect to the world via the Internet. Topics covered include network components, network types, and network protocols. For more information on networking training, visit https://ter.li/37zcnu
This presentation is about System administration with automation , it includes information about System administration and how automation can be used to progress and become efficient without human assistance.
IT Infrastructure Management Powerpoint Presentation SlidesSlideTeam
Enhance your audiences knowledge with this well researched complete deck. Showcase all the important features of the deck with perfect visuals. This deck comprises of total of seventy slides with each slide explained in detail. Each template comprises of professional diagrams and layouts. Our professional PowerPoint experts have also included icons, graphs and charts for your convenience. All you have to do is DOWNLOAD the deck. Make changes as per the requirement. Yes, these PPT slides are completely customizable. Edit the colour, text and font size. Add or delete the content from the slide. And leave your audience awestruck with the professionally designed IT Infrastructure Management Powerpoint Presentation Slides complete deck. https://bit.ly/3sGXmkZ
We will worked on CLOUD COMPTUING still from 2year's we had finally research many concepts releated to Cloud security, we had woking on our Idiea's and timly we will share our research concepts
A Firewall is a network security monitors and filters incoming and outgoing network traffic based on an organization's previous established security policies. View this presentation now to understand network security and firewall in network security.
Happy learning!!
Business requirements gathering and analysisMena M. Eissa
Business analysis and requirements management are a key to project success.
This workshop helps candidates perform better based on sharing real life experience with them.
CLASS NAMEMIS600PROFESSORS NAME STUDENTS NAME PRO.docxmonicafrancis71118
CLASS NAME:MIS600
PROFESSORS NAME:
STUDENTS NAME:
PROJECT NAME: NETWORK DESIGN
Content
Topic Page No.
Cover Page 1
Content 2
Executive summary 3
Project Charter 3
Earn Value Statement 11
Executive Summary
Network under a set of confined region is known as Intranet. It uses an IP protocol and IP-based tools like the file transfer application and web browsers that is provided by the server to only assigned IP address. Computer network communication is an important installation in a contemporary organization organisation. As the organization's service provision is improved through the reliable communication, its competition with related firms is enhanced and, therefore, valued competence. Ultimate network design as a mode of flow of information among employees and stakeholders in promotes coordination in the management, team work and services the business offer. This automatically improves the performance of the organisation at the good will of all workers.
It should be noted that an organisation's communication systems alone holds a large percentage in its performance that it should not be compromised, even on the slightest default. This would mean that the organisation would require an Information System that when a default occurs at any single point in the connection system, it would be easier to detect and reach that point as soon as possible. The design should be design with backbone network so temporally technical problem with not upset the performance of network communication. This is more appropriate in big organisations to maintain their data and communication confidentiality, integrity and accessibility. In networking design approach, the choice of device should be intelligently selected for the desired function, this will enhance performance in terms of managing security, traffic, errors in storage and transmitting information.
Documents and programs that are sensitive are run through LAN security domain system to create passwords for their protection against cybercrimes. The protected file would then be accessed by authorised personnel only. This would be an important idea where security of flowing information is paramount. Each set of the employee has got a privilege to prevent the access of any restricted file in the company.
Project Charter
Project Name
Network Design
Project Number
DW2
Project Team
Sponsor: Robert Elson
Author : Jacobs Adam
Manager: Joyce Rob.
When it comes to understanding the fundamentals of computer networking the user would have to be able to links several different relevant and connective element to create the ideal computing network. This networking is the proactive of linking two or more computing devices to enable the sharing of data conveniently and safely. Ideally this is achieved with the combined use of both computer hardware and computer software. Get all the info you need here.
With so many different cloud providers and solutions, how can organizations know which one meets their needs? Check out this presentation and learn more about this essential decision.
Regumsoft Technologies is a Cloud Architect Company in India. It is a specialized organization that provides comprehensive services related to cloud architecture and infrastructure. Our company focus on helping businesses leverage cloud computing technologies to optimize their operations, enhance scalability, improve security, and reduce costs. Our primary goal is to design, develop, implement, and manage cloud-based solutions tailored to meet the specific needs of our clients. We work closely with businesses to understand their requirements, goals, and existing infrastructure.
Cloud Computing is growing rapidly and many organizations are making the transition to cloud based deployments of applications, databases and more. However, selecting a Cloud provider can be complicated and difficult - as you really can not compare apples and oranges in the cloud. We created this checklist to make it easier for your organization to assess different providers based on the top 11 factors you'll want to consider.
Consider this ten-part “WAN Bill of Rights” a guide to evaluating your overall strategy and deciding which SD-WAN solutions will improve your digital business transformation and help you win against the competition.
Learn more by visiting http://www.cisco.com/go/sdwan
Cisco's SD-WAN Bill of Rights
As a Software/Network Engineer updating my Cisco Certifications to become a Cisco Architect, working with Cisco back when it was a up and coming Start-Up now the primary backbone of the Internet of Things, the Internet of Everything Concepts. Go to www.esgjrconsultinginc.com to learn more about the Multi-Million Dollar Projects earning a Fidelity Investments President of Technology Award.
Regumsoft Technologies is a Cloud Architect Company in India. It is a specialized organization that provides comprehensive services related to cloud architecture and infrastructure. Our company focus on helping businesses leverage cloud computing technologies to optimize their operations, enhance scalability, improve security, and reduce costs. Our primary goal is to design, develop, implement, and manage cloud-based solutions tailored to meet the specific needs of our clients. We work closely with businesses to understand their requirements, goals, and existing infrastructure.
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A proof of concept is an excellent way to showcase how a technology will provide immediate business value for your customer. To conduct a successful proof of concept using ThousandEyes, it's important to qualify the opportunity and outline what success looks like to that customer.
In this webinar, we will walk you through:
- What you need to know to run successful ThousandEyes proof of concepts focusing on the Enterprise Digital Experience use case
- A demo of how to capture interesting events within the platform during a proof of concept
Getting started on an intranet software deployment project can be a confusing and daunting task. But don‘t worry, we are going to address common issues and all of the questions you may have and explain the most important factors to make your intranet a success.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
3. Introduction Before you begin designing a network you need to have a clear sense of the client’s expectations. Too often in the past, technology has been purchased or developed without a clear idea of why it is needed. The aim is to find a solution that fits the requirements, not a requirement that fits the technology.
5. Identifying Organisational Requirements A prerequisite to good network design is to discuss the client’s networking needs, as this will enable you to analyse the various issues the network needs to address. To do this you will need to arrange several meetings with the client. Initially these meetings will probably focus on fairly broad managerial type issues, but as you obtain more and more information about the client’s needs you can then arrange meetings to discuss specific issues.
6. Defining Business Objectives You should start the analysis process by asking the client some questions about the desired functionality of the network, such as: What tasks would the client like to automate or make more efficient? What business applications does the client need to support? Does the client simply want to have shared access to word processing files, or do they have multi-user databases to support? Does the client require electronic mail and Internet, perhaps even a web server? Is the client planning to incorporate EFTPOS operations into the network? What is the estimated size of the network; how many users will the network service? How important is network security? Does the client have an existing network, and what is its function?
7. Defining Business Objectives Once you have considered all the business tasks and functions the client requires, write them down and assign priorities to each item – this is the beginning of your network plan. As you create the plan, consider which parts you can do now and which can be addressed later, taking care of critical business functions first.
8. Defining Business Objectives The following points address some of the issues that should be included in the network plan:
9. Defining Business Objectives Sizing the Network It is important to have a clear idea of the network’s expected size, taking in to consideration the number of users and the level of use. Plan for future growth by building in extra capacity from the beginning. Consider what capacity the client may need in two or three years and how an increase in the number of users will affect data storage needs. A good network should be designed to grow easily with the careful addition of existing technology.
10. Defining Business Objectives Following a Standards Approach It is important that you plan and build the network using standard industry-proven components. As business relationships change, the network may need to interconnect with others. It is therefore wise to design a network that is not likely to pose compatibility problems. If you are designing a network for an independent branch of a larger organisations, obtain copies of current network operations and use these as your standard.
11. Defining Business Objectives Connectivity What types of external connections will the network need? Is Internet access necessary? If so, will a dial-up connection suffice, or will you need a fill-time dedicated link? Will the client require remote access for their staff? One of the most challenging aspects of designing a network involves setting up links to external networks. Not only are these the most technically complex tasks of implementing a network, but they also carry significant costs, that the client needs to be aware of from the very beginning.
12. Defining Business Objectives Connectivity Many organisations maintain a ‘web presence’ via the development of an Internet home page, allowing them to showcase their goods and services to the general public. However, there is much more to the Internet than simply creating a home page. It is important to make the client aware of the various Internet services available as well as the technical issues surrounding the implementation of those services. You need to make sure that the client is well informed about the potential security issues involved in connecting their network to the Web.
13. Defining Business Objectives Connectivity The first question you should ask the client is what level of Internet access they require: do they want the use the Internet to promote their own business or to access information? If the organisation simply wants to set up a home page to provide client information, then they may choose to contract an Internet Service Provider (ISP) and a web designer to maintain their web presence, with little if any interruption to internal network services. If the organisation decides that they would like their staff to have Internet access, to be able to send emails and browse the web, then the task becomes more difficult, and more costly.
14. Defining Business Objectives Security While the network operating system is responsible for maintain the overall security of the network, especially in terms of user access and authentication, the type of network hardware used can also have an impact on security.
15. Defining Business Objectives Security Consider the following hardware-related security risks: The nature of wireless networking means that a potential hacker does not need to have physical access to the network. Establishing a permanent Internet connection via ADSL potentially makes the network accessible to anybody connected to the Web.
16. Defining Business Objectives Security The risk may be minor, but it is important to make the client aware that a risk exists. Of course there are also a number of hardware solutions that can be implemented to help minimize risk and improve security. For example Using intelligent routers with built-in firewalls which offer a higher level of security than those without Using a switch or bridge to partition sensitive areas of a network from public access areas
17. Defining Business Objectives Security The level of security required is going to depend on the type of information stored on a system. For example, a video store is going to have limited security requirements whereas a legal firm is going to have significant security requirements.
18. Defining Business Objectives Interoperability This refers to the hardware’s ability to communicate and interact with different hardware and operating systems. When recommending new hardware you need to consider what type of hardware is already in use and make sure that the new component is compatible. You should also consider what standards exist within the industry: if most other industries in this organisation use XYZ, and you advise the client to use ABC then you need to make sure that the two systems are compatible.
19. Defining Business Objectives Ease of Use The hardware needs to be easy to use, especially for the end user. In situations where the client requires ongoing administration access to the system, then the recommended hardware should come with an easy-to-use configuration interface, as well as good quality documentation.
20. Defining Business Objectives Software Compatability You need to know what software the client intends to run, both now and in the near future. Advising the client on a particular piece of hardware, only find that it does not support the client’s operating system or application software is embarrassing and can be extremely expensive.
21. Defining Business Objectives Warranty Most manufacturers offer some level of warranty on their hardware, but these can vary greatly not only from manufacturer to manufacturer but also from item to item. For example, some manufacturers have a ‘return to base warranty’ which means that if a hardware component fails, it needs to be couriered back to the manufacturer for inspection and repairs or replacement, and this can take several weeks.
22. Defining Business Objectives Cost Most clients will tell you that the most important requirement they have is cost and they are right. However what many people fail to realize is that the cheapest option is not always the best, and what the client really needs is not the cheapest but the best value for money. As an IT professional advising a client on network hardware it is your responsibility to ensure that the hardware you recommend offers the best value for money possible.
23. Defining Business Objectives Existing Infrastructure If a network already exists, then it is important to consider the existing infrastructure as it may limit what options are available. In order to do this you will need to meet with other technical staff as well as gain access to any existing network documentation
24. Defining Business Objectives Existing Infrastructure Some of the issues you will need to address include: Can any of the existing hardware be reused? Will the new hardware be compatible with the existing hardware? Will the new hardware be compatible with the existing software? What effect will the new hardware have on productivity? Will the new hardware enable any new functions to be undertaken (for example, video conferencing)? How many users will benefit from the installation of the new hardware? How long will the new hardware take to install? What sort of disruption to existing services is likely during the installation of the new hardware?
26. Working with the Client In order to ensure that the network design best suits the client’s needs, you will need to work closely with them over a number of days, weeks or even months. This will require you to organise meetings with the client. You will also need to meet with a number of different personnel within the client organisation, such as team managers, key employees, and with other maintenance support providers and managers.
27. Working with the Client It may not be necessary to meet with key employees as a group since mostly their team managers will represent them. It may be more productive to conduct a number of informal interviews or meetings with individual employees and simply make notes of their business requirements. You should make it clear that you value the contribution of these employees.
28. Conducting Meetings and Interviews Meetings and Interviews involve communication and collecting data, by asking questions and discussing various issues concerning the network requirements. The objective is to obtain information that can be analysed in order to determine requirements.
29. Conducting Meetings and Interviews To do this successfully, a range of skills are required: Speaking Listening Observing Understanding Questioning Analysing Note Taking
30. Conducting Meetings and Interviews Some helpful things to remember include: Your speech should be clear and understandable: do not talk too quickly and avoid technical jargon. Many clients just want a computer network that works, and are not concerned with all the technical detail. They also want to know that they are dealing with professionals, so remember to be courteous and helpful.
31. Conducting Meetings and Interviews Some helpful things to remember include: Develop good listening habits: concentrate on the speaker’s message and listen for the main ideas, concepts or principles. One technique that can be used to improve listening skills is ‘active listening’. This means listening to what the person is saying and mirroring what you believe has been said, by paraphrasing or summarising their words. In this way, errors and misconceptions can be corrected
32. Conducting Meetings and Interviews Some helpful things to remember include: Take notes, but do not write down everything word for word. Listen and think before writing, then record the key words. Notes help you recall information revealed during the interview.
33. Conducting Meetings and Interviews In between meetings, you should be talking to vendors of equipment and services relating to the network plan. You should be very familiar with the costs, the services offered and the weaknesses of these vendors. As you become familiar with these, you will be better positioned to understand and recommend an appropriate solution for the organisation.
34. Conducting Meetings and Interviews It is also useful to maintain good documentation throughout this process. This documentation will form the basis of a report you can present to management to summarise and clarify your findings. Management can then sign off on the report as a true and accurate description of the business needs.