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Design Thinking
and Agile?
Tathagat Varma
http://thoughtleadership.in
Let’s explore…
• What is Agile?
• What is Design Thinking?
• Design Thinking + Agile = ?
Nature of work is
changing…
Craft Structure Networks
Agile Manifesto, 2001
Scrum, an agile framework
Agile Mindset
Source: Carol Dweck, Linda Rising
Agile = Single Loop
Learning?
Problem-solving is not a
straight line!
Source: Damien Newman
Design Thinking
Design Thinking = Double
Loop Learning?
Design Sprint, a DT framework
by Google Ventures
• A framework for teams to solve and test design
problems
• A five-day process to validate a prototype for a
key problem
DT + Agile = ?
• DT addresses developing empathy about users and
exploring innovative solutions using divergent thinking
and prototyping them iteratively and generating user
feedback before zeroing-in to a possible solution, and
might be perceived a bit too open-ended
• Agile addresses solving problems by incrementally
and iteratively building thin slices of working software
without explicitly realising how are those requirements
really created
• Can they work together? What does it even mean?
Innovation inside Agile?
• While nothing stops a team from experimenting ideas, agile
methodologies generally *expect* well-groomed backlog
items
• Regular backlog grooming could help improve clarity and
thus sprint planning, but it might still leave the backlog
items unvalidated
• If design is still being worked upon in a sprint, it could lead
to more rework or waste, and impact the velocity and
predictability
• Who feeds items into the backlog? How are they validated?
Dual-Track Scrum
• Not just the PO, but the entire team collaborates to quickly
prototype and validate the product backlog items before
committing to build them
• Valuable (PO, BA)
• Usable (UX, Design)
• Feasible (Dev, QA)
• Dual tracks:
• Discovery Track: generate validated product backlog items
• Delivery Track: generate releasable software
Dual-Track Scrum
http://www.slideshare.net/andreaneu/ux-in-a-dual-track-agile-world
Discovery vs. Delivery
https://agilemichaeldougherty.wordpress.com/2015/09/07/61/
Recap
• Solving “unknown-unknown” problems requires exploring
newer solutions that might have never been tried
• Design Thinking helps address the “why”. We are not
trying to answer if this product can be built, but what are
the real pain points?
• Agile helps address the “how” part by building
deliverables in short cycles that could accelerate the
feedback cycle
• Combining them could create a complementary and win-
win solution
References
• How to combine Design Thinking and Agile in Practice, https://medium.com/startup-study-group/how-to-combine-design-thinking-and-
agile-in-practice-36c9fc75c6e6#.cym7g2ee0
• Agile & Design Thinking: Completing or Complementing, http://www.thedesigngym.com/agile-design-thinking-competing-completing/
• Case Study: How Safeway leveraged Design Thinking and and Agile Market Research to Build a Fast and Effective Innovation Process,
http://www.gutcheckit.com/resources/case-study-how-safeway-leveraged-design-thinking-and-agile-market-research-to-build-a-fast-
and-effective-innovation-process
• Design Thinking + SAP Agile: 1+1=3, http://www.sap.com/netherlands/ms/sap-agile/agile-design.html
• Uniting Agile and Design Thinking Methods, http://www.summa.com/blog/uniting-agile-and-design-thinking
• Design Thinking and Agile Development, http://www.slideshare.net/wajansen/design-thinking-and-agile-development
• The Squiggle of Design, http://cargocollective.com/central/The-Design-Squiggle
• Elevate your Agile with Design Thinking, http://blog.deloitte.com.au/agile/2015/08/19/elevate-your-agile-with-design-thinking/
#.V2sjrpN97dd
• Dual Track Scrum, https://agilemichaeldougherty.wordpress.com/2015/09/07/61/
• Dual Track Scrum, http://svpg.com/dual-track-scrum/
• Dual track Scrum in brief, http://aaron.sanders.name/dual-track-scrum-brief/
• Common Agile Practices aren’t for Startups, http://jpattonassociates.com/common-agile-isnt-for-startups/#more-1105

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Design Thinking and Agile?

  • 1. Design Thinking and Agile? Tathagat Varma http://thoughtleadership.in
  • 2. Let’s explore… • What is Agile? • What is Design Thinking? • Design Thinking + Agile = ?
  • 3. Nature of work is changing… Craft Structure Networks
  • 4.
  • 6. Scrum, an agile framework
  • 7. Agile Mindset Source: Carol Dweck, Linda Rising
  • 8. Agile = Single Loop Learning?
  • 9. Problem-solving is not a straight line! Source: Damien Newman
  • 11.
  • 12. Design Thinking = Double Loop Learning?
  • 13. Design Sprint, a DT framework by Google Ventures • A framework for teams to solve and test design problems • A five-day process to validate a prototype for a key problem
  • 14. DT + Agile = ? • DT addresses developing empathy about users and exploring innovative solutions using divergent thinking and prototyping them iteratively and generating user feedback before zeroing-in to a possible solution, and might be perceived a bit too open-ended • Agile addresses solving problems by incrementally and iteratively building thin slices of working software without explicitly realising how are those requirements really created • Can they work together? What does it even mean?
  • 15.
  • 16. Innovation inside Agile? • While nothing stops a team from experimenting ideas, agile methodologies generally *expect* well-groomed backlog items • Regular backlog grooming could help improve clarity and thus sprint planning, but it might still leave the backlog items unvalidated • If design is still being worked upon in a sprint, it could lead to more rework or waste, and impact the velocity and predictability • Who feeds items into the backlog? How are they validated?
  • 17. Dual-Track Scrum • Not just the PO, but the entire team collaborates to quickly prototype and validate the product backlog items before committing to build them • Valuable (PO, BA) • Usable (UX, Design) • Feasible (Dev, QA) • Dual tracks: • Discovery Track: generate validated product backlog items • Delivery Track: generate releasable software
  • 20. Recap • Solving “unknown-unknown” problems requires exploring newer solutions that might have never been tried • Design Thinking helps address the “why”. We are not trying to answer if this product can be built, but what are the real pain points? • Agile helps address the “how” part by building deliverables in short cycles that could accelerate the feedback cycle • Combining them could create a complementary and win- win solution
  • 21. References • How to combine Design Thinking and Agile in Practice, https://medium.com/startup-study-group/how-to-combine-design-thinking-and- agile-in-practice-36c9fc75c6e6#.cym7g2ee0 • Agile & Design Thinking: Completing or Complementing, http://www.thedesigngym.com/agile-design-thinking-competing-completing/ • Case Study: How Safeway leveraged Design Thinking and and Agile Market Research to Build a Fast and Effective Innovation Process, http://www.gutcheckit.com/resources/case-study-how-safeway-leveraged-design-thinking-and-agile-market-research-to-build-a-fast- and-effective-innovation-process • Design Thinking + SAP Agile: 1+1=3, http://www.sap.com/netherlands/ms/sap-agile/agile-design.html • Uniting Agile and Design Thinking Methods, http://www.summa.com/blog/uniting-agile-and-design-thinking • Design Thinking and Agile Development, http://www.slideshare.net/wajansen/design-thinking-and-agile-development • The Squiggle of Design, http://cargocollective.com/central/The-Design-Squiggle • Elevate your Agile with Design Thinking, http://blog.deloitte.com.au/agile/2015/08/19/elevate-your-agile-with-design-thinking/ #.V2sjrpN97dd • Dual Track Scrum, https://agilemichaeldougherty.wordpress.com/2015/09/07/61/ • Dual Track Scrum, http://svpg.com/dual-track-scrum/ • Dual track Scrum in brief, http://aaron.sanders.name/dual-track-scrum-brief/ • Common Agile Practices aren’t for Startups, http://jpattonassociates.com/common-agile-isnt-for-startups/#more-1105