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Enabling Digital Transformation


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My invited keynote at BTPN Indonesia's internal IT event. My talk was focused on digital mindset for IT folks.

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Enabling Digital Transformation

  1. 1. Enabling Digital Transformation Tathagat Varma
  2. 2. About me… •  Computer Scientist and Antarctic researcher with Defense Research & Development Org1991-1995 •  Product leader and technologist with Siemens, Philips, Huawei, McAfee and NetScout1995-2009 •  Business leader with Yahoo! R&D and [24]7 Innovation Labs2009-2014 •  Enabling Digital Transformation with leading organizations2014-
  3. 3. What is “Digital”? •  Not just about technology alone, but creating an agile organization •  Not just limited to IT or one single area but reach everywhere in the org •  Gather business intelligence to improve decision-making •  Aligned to customer needs, products and services are built faster
  4. 4. What is “Transformation”? •  In an ideal world, businesses evolve constantly •  Full-scale change to the fundamentals of a business, even its supply chain •  Adoption of digital technologies could disrupt existing business models
  5. 5. “Digital Transformation” •  HBR: Digital transformation is about reconstructing the firm around digital operating principles, integrating traditional assets to address new challenges and pursue new opportunities. •  MIT Sloan: The use of technology to radically improve performance or reach of enterprises •  Wikipedia: Application of digital technology in all aspects of human society
  6. 6. Digital Enterprise? Customer Experience Customer Understanding Top-line Growth Customer Touchpoints Operational Processes Process Digitization Worker Enablement Performance Management Business Models Digitally Modified Businesses Creation of New Digital Businesses Digital Globalization
  7. 7. What is IT’s role?
  8. 8. A “Digital Mindset”? •  Growth Mindset •  Agile Development •  Lean Principles •  Feedback-driven Engineering •  T-shaped Skills
  9. 9. Mindset
  10. 10. Agile Development
  11. 11. Lean Principles 1. Identify Value 2. Map the Value Stream 3. Create Flow 4. Establish Pull 5. Seek Perfection
  12. 12. Feedback-driven Engineering
  13. 13. T-shaped Skills
  14. 14. Well-rounded Skills Customers “Why” Technology “How” Solutions “What”
  15. 15. Recap •  Business must transform how they build products and sell to customers •  It can’t be limited to a few pockets, but must encompass the entire enterprise •  Digital enterprise exploits digital technologies to create opportunities •  IT has a pivotal role in enabling digital transformation across the enterprise
  16. 16. Q&A
  17. 17. References •  What is digital transformation?, network-blog/2013/nov/21/digital-transformation •  The Nine Elements of Digital Transformation, digital-transformation/ •  To lead a digital transformation, CEOs must prioritize, ceos-must-prioritize •  Digital Transformation, transformation