1. DEEPESH MANOHAR BHIVANDIWALA
Skyline villa,B-902, Nr. Dr. L.H. Hiranandani Hospital, I.I.T Powai, Mumbai 400076
Mobile: +919769412229
Email: bdeep2229@gmail.com
Seeking a position in the Travel&Tourism Industry that will make optimum utilization
of my knowledge and abilities and provide opportunities for further growth.
• Accomplished corporate sales & marketing professional manager with rich in-
depth exposure to the entire spectrum of sales, marketing & business
development functions.
• Highly motivated, positive and goal-oriented, with demonstrated
professionalism, attention to detail.
• Professional appearance, attitude and communication style
• Possess comprehensive skill sets in exploring and procuring new business,
promoting and creating brand awareness. Target oriented professional &
• focused energies fostering business growth and target achievements.
• An effective team leader with demonstrated capability to mentor and motivate
sales teams, enhance performance and contribution levels. Focused and hard
working with unsurpassed communication and interpersonal skills highly
organized with proven presentation qualities.
Relationship Management Business Development Sales & Marketing
Strong Negotiation Skills Customer Relations Management
WORK EXPERIENCE
COX & KINGS LTD NRI DIVISION, 21 MARCH 2014 TILL DATE
Designation: Team Leader.
Job Profile:
Recruited to sale DD packages NRI group tours, FIT packages, Exotic packages to
travel NRI travel agents and guest calling from USA,Canada,UK,UAE &Gulf market.
Signing up new travel agents as PFA and achieving targets from them by regularly
taking feedback on enquiries which they have and helping them.
2. Helping home based travel agents to promote smaller packages by offering them
Necessary product knowledge required to sell packages.
Handling team of 4 senior executives: Helping them create weekly and monthly game
plan to achieve our team target.
After reciving booking from travel agent or guest forwarding the file to opts team and
reverting back to guests or travel agent with necessary documents to travel well in
advance.
Achievments:
As my expertise on destination of Dubai & Abudhabhi. generated most number of sales
by creating a unique package in combination with air & tour for guests flying from
USA&CANADA. With the help of travels agents
1) Best sales award for 2014 for DD& FIT .
2) Top revenue generated & Best sales for the year 2015.
Good knowledge on operating online booking portals like GTA.
Good contacts with associations based in USA,Canada , India other countries which helps
me while getting in to new markets or closing bigger number of sales.
MASTER TOURS, 01 JUNE 2010 TILL JAN 2014
Designation: Business Development Officer.
Recruited to achieve revenue targets through the development of products and expansion
from Corporate organization through out Mumbai region.
Job Profile
1)Responsible for Corporate Customers, Sales of Online & of line travel solutions to
Corporate clients.
2)Identify new corporate travel customers by calling, meeting and presenting proposals
about our corporate travel service.
3) Build customer relationships by understanding their travel needs and using our
analytical tools to demonstrate value and cost savings.
3. 4)Grow existing customer relationships by finding revenue opportunities and using our
travel support staff to achieve annual sales targets
5)Provide monthly sales reports, customer relationship reports and proactive insights
6)Assist and crisis-manage corporate customers outside working hours when necessary
7)Represent company at trade fairs, corporate events and travel exhibitions, organizing
sales promotional activities etc.
8)Preparing reports and proposal for clients
9)Conducting conferences and meetings to explain the product services
10)Gathering data as pre sales activates. Handling the key accounts
11)Solving the customer queries and issues related to the portal. Evaluating own product
and suggest improvements from time to time.
HOTEL AIRLINK, 1 JUNE 2009 to 31 MAY 2010
Designation: CORPORATE SALES,
Recruited to develop and increase sales, approach new corporates with agenda.
NOVA AVIATION (MUMBAI) - GROUND HANDLING AGENCY FOR KINGFISHER AIRLINES
21 JUNE 2006 TO 31 MAY 2009
BMA & GSA ASSISSTANT AT MUMBAI INTERNATIONAL AIRPORT,
Recruited as assistant to follow supervisor orders in 2006: Preparing the aircraft for
departure with checklist by communicating with the airline manager ensuring on time
disembarkment and boarding of guests, supervising loading in flight food, luggage and
other important documentation.
4. IN 2007 PROMOTED TO SUPERVISOR : To handle a team of freshers as BMA&GSA joining
the team and handling the shift.
IN 2008 : Started attending to Passenger grievances as Customer Relations Officer.
IN 2009: Started supervising BMA department in two shifts making smooth flow of work
on departure bay area for Kingfisher Airline for Mumbai domestic airport.
APPCO MARKETING INDIA PVT. LTD. , 2 FEBRUARY 2000 TO 23 JUNE 2006
(U.K. BASED MNC) MUMBAI - ENGAGED IN MARKETING OF PRODUCTS
RELATED TO 3 DIVISIONS: TELECOMMUNICATIONS, BANKING, AND
CHARITY FOR DIFFERENT BRANCHES SPREAD ACROSS INDIA.
• RECRUITED AS SALES EXECUTIVE- Was trained to sell BPL Mobile postpaid
connections to Small Scale Companies and Households
• AWARDED BEST SALES EXECUTIVE IN 2000-2001- For exceeding sales target.
• APPOINTED AS SALES TRAINER IN 2002-2003 : - Appointed by Company as
Trainer for students selected for sales training for APPCO from Sybiosis College,
Pune.
• AWARDED BEST SALES TRAINER IN 2002-2003 - Awarded Best Executive Trainer
across India for good customer relations, feedback, highest average, and
consistency in generating revenue, 2003.
• PROMOTED TO TEAM LEADER IN 2004 - led a team of 40 employees in the
Telecommunication division, a team of 27 in Charities, and a team of 18 in
Banking.
• AWARDED BEST TRAINING MANAGER AND TEAM LEADER IN 2004
• PROMOTED TO ASISTANT MANAGER IN 2005
5. ACADEMIC/PROFESSIONAL CREDENTIALS
• CERTIFICATION IN OFFICE AUTOMATION, 2001 from APTECH, Mumbai.
• HSC. SCIENCE, 2000 from Siddarth College of Arts & Science, Mumbai.
• DIPLOMA IN PUBLIC SPEAKING from S.S.A. Academy Mumbai
OF SPECIAL NOTE
• Certification from DTCM Dubai for scoring 92% in DUBAI EXPERT COURSE.
• Attended DUBAI ARABIAN TRAVEL MARKET IN BUYERS CLUB FOR
2010, 2011, 2012
• Attended Conference of Delegates from Indian Aviation Industry at Aero Space
Bangalore, 2007, 2009 & 2013
• Active member of INTERNATIONAL SPIRITUAL RESEARCH CENTRE
AKSHARDHAM POWAI
OTHER DETAILS
• Computer Skills: MS Office
• Languages: English, Hindi, Marathi, Gujarati.
• Sex: Male
• Marital Status: Married
• Date of Birth: 15th July 1979
• References: Mr Hemant Vashi (Chicago)
6. ACADEMIC/PROFESSIONAL CREDENTIALS
• CERTIFICATION IN OFFICE AUTOMATION, 2001 from APTECH, Mumbai.
• HSC. SCIENCE, 2000 from Siddarth College of Arts & Science, Mumbai.
• DIPLOMA IN PUBLIC SPEAKING from S.S.A. Academy Mumbai
OF SPECIAL NOTE
• Certification from DTCM Dubai for scoring 92% in DUBAI EXPERT COURSE.
• Attended DUBAI ARABIAN TRAVEL MARKET IN BUYERS CLUB FOR
2010, 2011, 2012
• Attended Conference of Delegates from Indian Aviation Industry at Aero Space
Bangalore, 2007, 2009 & 2013
• Active member of INTERNATIONAL SPIRITUAL RESEARCH CENTRE
AKSHARDHAM POWAI
OTHER DETAILS
• Computer Skills: MS Office
• Languages: English, Hindi, Marathi, Gujarati.
• Sex: Male
• Marital Status: Married
• Date of Birth: 15th July 1979
• References: Mr Hemant Vashi (Chicago)