1. Tony ThomasTony Thomas
Flat No. 201, Sai Ragh Gardens, 7Flat No. 201, Sai Ragh Gardens, 7thth
Cross, Akshaynagar,Cross, Akshaynagar,
T.C Palya Main Road Ramamurthynagar, Bangalore-16T.C Palya Main Road Ramamurthynagar, Bangalore-16
Ph: +91 9886025876
Email: tony.thomas876@gmail.com
Experience Summary
• Regional Sales
Manager
Fern Hotels And Resorts July/2014 – Till Date
• Sales Manager-
Outbound
Pride Hotels (I) Pvt Ltd Jan/2014 – July/2014
• Sales Manager Choice Hospitality (I) Pvt Ltd APR/2011 – Dec/2013
• Asst. Manager Sales Choice Hospitality (I) Pvt Ltd APR/2008 - MAR/2011
• Sales Executive Choice Hospitality (I) Pvt LTD June/2006 – Mar/2008
• Guest Relation
Executive
Indian Airlines Dec/2005 – May/2006
Responsibilities Description
• Regional Sales Manager, Fern Hotels And Resorts, Bangalore from Jul/14 – Till Date

2. Roles & Responsibilities
 Setting standard operating Procedures for sales functioning & managing a team of
02.
 Streamlining the communication process with unit hotels resulting in effective
coordination and efficiency, and in the process, minimizing the operational mistakes.
 Ensuring high quality services to achieve customer delight by extensive interaction
with guest and quick resolution of problems.
 Creating and reflecting clean and professional brand image of the organization.
 Maintaining MIS Reports.
• Sales Manager-Outbound, Pride Hotels (India) Pvt Ltd, Bangalore from Jan/14 – July/14
Roles & Responsibilities
 Setting standard operating Procedures for sales functioning & managing a team of
02.
 Streamlining the communication process with unit hotels resulting in effective
coordination and efficiency, and in the process, minimizing the operational mistakes.
 Ensuring high quality services to achieve customer delight by extensive interaction
with guest and quick resolution of problems.
 Creating and reflecting clean and professional brand image of the organization.
• Sales Manager, Choice Hospitality (India) Pvt Ltd, Bangalore from June/2006 – Dec/13
Choice Hospitality India Pvt. Ltd is a wholly-owned subsidiary of Choice Hotels
International one of the largest and most widespread lodging franchisors of the world
with over 6000 hotels across the globe. The brands of Choice Hotels in India are Quality,
Comfort , Sleep Inn.
Responsibilities

3.  Handling inbound as well as outbound sales from Bangalore to other 27 locations
across India.
 Setting standard operating Procedures for sales functioning & managing a team of
04.
 Streamlining the communication process with unit hotels resulting in effective
coordination and efficiency, and in the process, minimizing the operational mistakes.
 Ensuring high quality services to achieve customer delight by extensive interaction
with guest and quick resolution of problems.
 Creating and reflecting clean and professional brand image of the organization.
 Training the staff for better performance.
 Organizing groups from major corporate and hence boosting productivity.
 Interacting with potential guests to understand their requirements and customize the
product and services accordingly.
 Stringent reporting pattern to superiors and to carry out instruction in most refined
steps has become a habit.
• Guest Relation Executive at Indian Airlines (Dec/2005 – May/2006)
Responsibilities
Job involves extensive communication with customers/passengers at the airport for
booking, reservations, ticketing and handling customer, complaint handling, screening,
frisking and overall safety and security of passengers.
Strengths
A player with a positive attitude and adaptability to change. Committed to quality performance
with an ability to learn new procedures quickly. Good working knowledge and exposure to
Microsoft Office suite of products.
Education
• Master of Tourism Administration from Garden City College – 2003-2005
• Bachelor of Information Technology from Manipal Academy of Higher Education (2000 – 2003)
• Diploma course from SWIFT INDIA, NIIT

4. Personal Details
Date of Birth : 22nd
June 1983
Nationality : Indian
Sex : Male
Marital Status : Married
References will be provided on request.