Shabu Jose has over 24 years of experience in the hospitality industry working for various hotels, travel desks, and transportation companies in roles such as facilities manager, administration, client relations, and marketing. He currently works as the Branch Manager for Cabs Inn Pvt Ltd and has previously held senior management positions at Value Pro International and Spoorthi Transport. Jose has a proven track record of setting up new operations from scratch and implementing processes and best practices. He possesses extensive experience in transportation management at both the corporate and national levels.
1. CURRICULUM VITAE
SHABU JOSE
2nd
MAIN 2ND
CROSS
BTM Layout 4
Stage
DEVERCHIKNALLI E Mail : jose_shabu@yahoo.co.in
, Mobile : 09739382769
,
. .
Experience Summary :
Over 24 years of Experience in Hospitality worked for some of best
hotels, travel desk, facilities manager, transportation, Administration,
Client Relation, Marketing of various products and service like Business
transport solutions, car rental, leasing self drive etc. Identifying
prospective corporate client and provide the solution to their requirement.
Having experience in setting up of operation from scratch and setting up
processes and best business practice in place possessing extensive
experience in transport management at corporate level and national level
for some of the best companies.
Details of Employment:
Presently working as BRANCH Manager in Cabs INN Pvt Ltd
since Mar 2014 till date .
Worked as a SENIOR Manager Pan India in Value pro
international from Apr 2012 till Feb 2014
Worked as a Regional Manager Pan India Operations for Spoorthi
transport from June 2010– April 2012
JOB PROFILE:
• To manage market and execute the project in the given time frame.
2. • Responsible for inflow of new client.
• To monitor the respective branches.
• Reporting to the c e o on the overall performance.
1. Worked as a Regional Manager – Pan India Operations for
MAHINDRA LOGISTICS from June 2008– April 2010
JOB PROFILE:
• To manage market and execute the project in the given time frame.
• Responsible for inflow of new client.
• To monitor the respective branches.
• Reporting to the Regional head on the overall performance.
2. Worked as a Regional Manager – Pan India Operations for CAR
ZONE RENT INDIA PVT LTD from June 2007 – April 2008
JOB PROFILE:
• Worked on prelaunch preparation of Hyderabad and Bangalore Office by helping
them in facility identification sourcing of right candidates, vendor identifications.
• Took over the responsibility in clearing the snag list and making the facility ready
for occupation.
• Facility Management standard policy and implementation.
• Vendor management, facilities management standards.
• Finalized Hyderabad GMR and Bangalore BIAM BIAL Contract.
Transport Management:
• Handling end to end transport operations, ensuring effective and
scheduling GPRS tracking and security system.
• Effective handle the transportation of arrival of the Guest in
Airport.
• Systems and procedures were laid down for the billing processes
in transport and in general administration department.
• MIS reports were introduced in the employ transport department
to identify lapse and take corrective measures as well as better
control on the operations.
• Addressing the new entrance about the Do’s and Don’ts of the
organization.
3.
4. 3. 2006 - 2007
Worked as vendor Manager for V- LINK Tour and Travels.
Handling the clients
o First source
o Northern Trust
o Accenture
Designation
Vendor Manager maintaining the fleet of 150 vehicles:
JOB PROFILE:
o Verifying the Rental Agreement prepared for companies by out office CSR’s
o Controlling the vendor’s rate by comparing the rates given by vendors with
the current rate.
o Taking report of Fuel averages per car and preparing reports for the same
o Daily Operations
o Interacting with client
o Vehicle compliance checking &
o Taking care of vehicle payments.
4. 2005 – 2006 June
Worked as a Manager Operations for Agrani Telecom Pvt. Ltd.
handling the clients
o J P Morgan Chase
o M Phasis
o Convergys.
JOB PROFILE:
Client Management
Client visits were planned and executed with immaculate perfection
right from their hotel arrangements, transportation, reception at the
facility, board room discussions, arranging food of their choice, sight
seeing trips and lastly shopping.
Operations of Branch:
5. • Second in command of the branch operations.
• Client relationship and operations review.
• Preparation of administrative budgets, for the location.
• New vendor development and management.
• Ensure billing / MIS reports are sent to the clients promptly.
• Manage the receivables as well as vendor payments,
• On call service to key Accounts
• Recruit operations and support staff based on need and
capacity.
• Organize regular staff and driver training programs.
• Attending client meetings and catering to customer requests
and adhering to service level agreements.
• Handling customer relations and post contract services.
• Managing logistics related to travel and clients visit.
• Handling the transportation.
5. 2001 – 2005
Job Profile:
Worked as Manager for Indian Airline handling the Operation for
Capital and Crew Auto riders and public Limited company established
in 1994 , is approved by the FIPB ministry of Industry – Government of
India, it is recognized as a tourist transport operator and has been
granted the Rent – A car license by the state Transport Authority. They
are operating mine branches and with a fleet of 450 vehicles
approximately. There Head Office is at Mumbai. They are providing
self drive and chuffer driven vehicle for fleet management and spot
rentals.
6. 1998 – 2001
6. Management Travel Desk – Based at Taj Residency for Travel House.
Job Profile:
Responsible for ticketing, car rental, making travel arrangements for in
bound and outbound all over India and Abroad.
7. 1994 – 1998
Manage Travel Desk – Based at le Meridian for MRK Tour and
Travel.
Responsible for ticketing, car rental, making travel arrangements
for inbound and outbound tours over India and Abroad
Carrier Achievements:
• Set up the facilities within record time to commence full fledged
operations.
• Achieve zero man hour loss consistently.
• Organize various internal events within a short spam of time.
• Identify and recruited the team trained them in all areas of transport
and administration.
• Increase branch business from zero to business revenue to the tune
of Rs. 1 crore per month.
• Promoted the brand image in the market and successfully did cross
selling of other products of the organization.
• Kept up the reputation of the organization during period of crisis.
• Develop excellent contracts in various corporate in south India.
• Collected major outstanding from various corporate.
• Successfully implement various strategy plans in crisis management
along with the help of superiors and was instrumental in handling
difficult situations of the branch.
• Successfully handled transport vendors and got work done despite
payment pressures.
Strengths :
• Clear understanding of administration procedures.
• Experience in facilities and general office administration.
• Good leadership and motivational skills.
7. • Good communication and strong clear skills.
• Team players with good inter personal relations.
• Good network of contacts.
• Work according to the companies objective and market
requirements.
Educational Academics :
Education Year of Passing Institution
II PUC 1990 M P State Board
SSLC 1988 CBSE
B BM 2000 Bangalore university
Computer Knowledge:
Diploma In Computer Basics.
Good Data / Report Management skills
8. Personal Details :
Name : SHABU JOSE
Father’s Name : Late M Marecline
Date of Birth : 28th
June 1971
Marital Status : Married with 2 children.
Languages Known : English, Malayam Tamil & Hindi
Hobbies : Listening to Music, Watching TV&
Playing
REFERENCE : On Request.
Passport no : H 49526193
Date of issue : 11/5/2009
Date of exp : 10/5/2019
Declaration:
I hereby declare that the above furnished details are true to the best of
my knowledge.
Thanking you
Shabu Jose