1. MARI-ANGELYN M. MALICSI
P.O.Box: 2326
Dubai, United Arab Emirates.
 (+971 56) 215 4522
 mari.malicsi@yahoo.com
Career Objective:
To seek a challenging position as a Manager with an organization that has the vision and
potentials for development, growth and expansion and at the same time maintain a high standard
of performance and business ethics.
Personal Attributes:
Excellent organizational and administration skills, with experience in dealing with customers and
high level workloads within strict deadlines.
A confident persuasive team player able to communicate effectively across diverse cultures to
achieve exceptional business performance.
Excellent communication, negotiation, analytical and interpersonal skills.
Strives for perfection and displayed ability to work with minimal supervision.
Career Path:
Bobbi Brown, Bloomingdales September 2014 – March 2015
Al Tayer Trends U.A.E
Counter Manager
Managing the team, coaching and make sure to delivered the high good Customer
service. Attending the monthly and quarterly meeting to discuss the business, strategic
plan for upcoming month. Responsible for admin reports. Monitoring the daily sales and
monthly target. Ensuring the flow of information, queries and complaints are dealt with
in a prompt and professional manner.
Bobbi Brown, Flag Ship Store Dubai Mall
Al Tayer Trends U.A.E.
Store In Charge and Make Up Artist April 2010 till date
Managing the Team and make sure to give the high good Customer service. Analyzing
daily sales, admin reports, doing stocks counts. To make sure the team is motivated to
achieve the monthly target.

2. Harvey Nichols, Dubai August 1st
05 till March 2010
YSL Beaute, Make up Artist and Team Leader
Responsible for liaising with all level of customers validating their requirements and ensuring the
flow of information, queries and complaints are dealt with in a prompt and professional manner.
Analyzing daily sales, expense information, and taking appropriate action to maximize sales and
net profits. Ensure a team atmosphere and positive employee relations.
Ensure that the brand team remains focused on the development of new insights/ideas and
superior brand building advertising/communication.
Perform inventory control, ordering, and purchasing.
Ramada Hotel Dubai August’03-July'05
Guest Relation Executive
Delivering the highest quality of customer service to each and every customer by taking extra
steps, if necessary, to ensure complete customer satisfaction.
Ensuring smooth running of all activities required for the effective functioning of the store.
Responsible for administrative functions such as filing, data entry, and visitor relations.
La Parilla Hotel, Manila (On Job Training) April'03-Aug.'03
Front Desk Receptionist
Delivering exceptional customer service to all the customers and representing a positive corporate
image of the company.
Responsible for administrative functions such as filing, data entry, and visitor relations.
Fostered and maintained strong communications with and business relation with clients and
suppliers.
PRODUCERS BANK, CABANATUAN CITY April’02-May’02
Accountant (On job training)
Manage monthly bank reconciliations
Recognized for exceptional organization, system and time management essential to meeting end-
month closings on time while remaining calm under pressure
Negotiate and enforce collections to ensure the clearance on outstanding accounts.
Communicate extensively with employees, customers and bank representatives
PROVINCIAL CAPITOL, PESO DEPT. CAB. CITY April’99-June’99
Accountant Secretary (summer job)
Evaluating and developing specific action plans to address the needs of the company in order to
reach the desired objectives.
Enter interchange information and yard inventory in computer system
Prepare various reports for outside agencies.
Academic Credentials:
1999 - 2003: ARAULLO UNIVERSITY CABANATUAN CITY
Bachelor of Science in ACCOUNTANCY
Subjects Covered:
Accounting, Marketing, Organizational Behavior, Service MGT,
Consumer Behavior and Strategic MGT
Trainings Attended:
March 2004: Attended 4 days training course on “Outstanding Service” with the supervision of
Right Selection Management “Ron kaufman, Active learning Course-Dubai”
5th
-6th
7th
May 2004: Attended the Training for Effectively Handling Complaints.
Dealing with difficult customers in Hotels and Restaurant.
27th
– 28th
December 2004: Tourism & Hospitality- Attended Training Solutions for
Customer and How to keep them.

3. October 2014: Attended 5 months Lead Programmed course:
• Management program
• Coaching
• Commerciality
• Accounts & Finance
• Stress Management
• IT program
• Customer Service Satisfaction &How to handle Customer Complaints
• Human Resources
• Administration
August 2016; Attended 5 days training course for Beauty Academy:
• Discovering yourself
• Kinds of Temperaments
• Flexing Your Temperaments
• Kind of Customers
Personal Data:
Date of Birth October 22, 1982
Nationality Filipino
Visa Status Employment Visa
Computer Skills Fully proficient in MS-Word, MS-Excel, MS-Power Point,
Outlook Express, Internet
Driving License Holding a valid U.A.E. Driving License
References Can be furnished upon request.
CV of MARI-ANGELYN M. MALICSI
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CV of MARI-ANGELYN M. MALICSI
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