Conchetta Dawn Thompson has over 15 years of experience as a retail store manager. She currently works as a Store Manager Specialist for Aeropostale, where she supports other stores in the district. Previously, she was a store manager for Aeropostale, American Eagle Outfitters, and Victoria's Secret locations. Thompson has a proven track record of exceeding sales goals and meeting company standards. She is skilled in operations, merchandising, customer service, loss prevention, and developing high performing management teams.

1. CONCHETTA DAWN THOMPSON
179 Dogwood Circle
Brandon, MS 39047
662-719-0734 conchetta89@gmail.com
Results driven store manager with 15 years of retail management experience with a talent for
training and developing successful managers. Motivated by a personal feeling of responsibility and
ownership of the business. Additional skills include:
• Operations
• Merchandising
• Customer Service
• Loss Prevention
• Sales Growth
• Meeting Facilitation
• Interpersonal Skills
• Scheduling/Payroll
PROFESSIONAL EXPERIENCE
AEROPOSTALE, Jackson, MS Area March 2009 – Present
Store Manager Specialist (2014 – present)
Continue local store management and operations in addition to functioning as a district partner resource
for other stores.
• Supported the District Manager with meeting facilitation and local supervision of the Jackson
Market stores
• Developed a high performance management team for the Jackson market through experienced
training, communication, and follow-up.
• Served as a point person in DMs absence - including sales recaps, midweek projections, and
daily flashes
Store Manager - Dogwood Festival Market; Outlets of Mississippi March 2009 – November 2016
Oversaw operations to maximize sales, meet goals and ensure that store appearance adhered to the
company standards. Supervised assistant managers and sales associates to enhance customer service
and maintain high standards in all functional areas.
• Exceeded shrink goal 5 out of 6 years
• Met sales comp goals for multiple years
• Opened new store in Outlets of Mississippi November 2014
• Recognized as a top performer at Partners in Profit company-wide annual meeting March 2016
AMERICAN EAGLE OUTFITTERS, Jackson, MS Area April 2004 – March 2009
Store Manager - Northpark Mall; Dogwood Festival Market
Motivated an efficient, competent team through training and coaching to enhance customer service, meet
goals and maintain company standards.
• Opened new 7000 square foot store August, 2008
• Nominated for Gold Council two years
VICTORIA’S SECRET, Jackson, MS Area May 2001 – April 2004
Store Manager (July, 2003 – April, 2004); Co-manager (May, 2001 – July, 2003)
Participated in all aspects of daily operations, including supervision of co-managers and sales associates
while ensuring store appearance supported the brand image.
• Consistently met or exceeded credit card goals
• Mastered new register system and trained other personnel for smooth transition
• Recognized at national meeting for completion of a Bronze season for 2003
EDUCATION
Bachelor of Business Administration, Management,
Delta State University, Cleveland, MS
PROFESSIONAL DEVELOPMENT
Aeropostale Career Development Plan training Levels 1 – 4