1. DEREK ZAFFINI
6445 Adler Ct. Columbus, OH 43235 | zaffini.4@gmail.com | 614-373-6396
PROFESSIONAL EXPERIENCE
Sprint Mobile Center
District Manager – (June 2016 –Present)
● Directly supported multiple sales managers over 8 locations to increase store's revenue
● Proactively handled employee and clientele escalations to ensure high customer and employee
retention
● Weekly motivated new and current employee's to keep up with fast paced environment through
coaching and development programs
● Continually kept an organized team environment through daily phone calls and reports
● Consistently surpassed sales goals through strong employee and client interactions
Sprint Mobile Center
General Manager – (Aug 2013- June 2016)
● Surpassed sales goal by being first employee to sell over 100 cellphone handsets in a month
● Achieved highest conversion rate in the company at 48%
● Increased store’s overall sales performance from failing to 6th in the nation
● Scheduled and staffed numerous employees
● Managed financial deposits as well as ensuring products and office supplies are stocked and
maintained
● Responsible for daily inventory verification in order to ensure precise ordering to maximize return
on investment
● Trained and developed incoming store managers as well as sales representatives
● Coordinated monthly planogram changes to aid promotional sales
QUALIFICATIONS
● Educated in Excel, PowerPoint, Word and Planogram
● Attended and completed Marrow Mack skill building workshop
● Motivated to meet personal and team goals
ADDITIONAL ACCOMPLISHMENTS
● Promoted from Sales Consultant to General Manager to District Manager in 3 short years
● Developed multiple sales employees for store manager positions
● Spearheaded manager training program
● Attained highest sales in the company individually as a Sales Consultant as well as a store as a
General Manager
EDUCATION AND PROFESSIONAL DEVELOPMENT
The Ohio State University – 2010 – 2011
Shawnee State University – 2009 – 2010
Studied Business Administration and Sports Management
Cumulative GPA 3.0