1. RESUME
Susanta Bhattacharya
Email: susantab3@gmail.com
Mobile: 9433544394
Professional Synopsis
A result oriented professional with over 10 years & above of experience in Sales, Business
Development, Marketing and Team Management.
Ability to understand customers and competitors to overcome sales objections and reach goals
Currently working with Funskool India Limited as a Key Account Executive
Previously worked at Funskool India Limited as a Sales Promotion Executive _ Eastern Region
( including NEPAL & BHUTAN)
Keen planner, strategist & implementer with demonstrated abilities in devising sales & marketing
activities and accelerating the business growth.
Leading, training & monitoring the performance of team members to ensure efficiency in sales
operations and meeting of targets.
Strong analytical, problem solving & organizational abilities and possess a flexible & detailed
oriented attitude.
Employment History
Funskool India Limited September 2015 to till
date
(Leading toy manufacturing company promoted by MRF group.)
Designation: Key Account Executive
Key Task
• Handling All Key Accounts ( i.e: Big Bazaar , Shoppers Stop, Spencer, Crossword and
more stores )
• Analyzing & reviewing the market response/ requirements and communicating the
same to the HO for accomplishment of the business goals.
• Preparation of various reports of sales.
• Providing positive and constructive feedback.
• Coordinating with the retailers to assist them to promote the product.
• Worked closely with retailer to manage inventory levels and develop an effective
return
• Challenge objections in order to get the customer to buy the products
2. • Ensure appropriate and timely delivery of service and products
• Follow up on service and / or product once the delivery has been indented
• Review self sales performance with a view to improve it
Funskool India Limited May 2009 to August 2015
(Leading toy manufacturing company promoted by MRF group.)
Designation: Sales Promotion Executive
Key Task
• Handling Institutional Sales.
• Organize the product Training programme for counter sales person, dealer &
stockiest, front line sales officer.
• Sales Promotion activities e.g. In store or mall event, conduct the workshop in store
as well as school, In store merchandising display & visual merchandising etc.
• listening to customer requirements and presenting appropriately to make a sale
• responding to incoming email and phone enquiries
• Identify new markets and business opportunities
• Manage the good relationship with vendors
• Prepares reports by collecting, analyzing, and summarizing information
• Reporting to RSM as well as HO.
• Attending team meeting and sharing best practice with colleagues
Notable Attainments
Won the best region award _ 2011-12
Pantaloon Retail (India) Limited December 2006 to April 2009
(Top retail company of Future Group)
Designation: Team Leader _ Kids Department
Key Task
• Lead and be a role model on the sales floor actively working to achieve daily sales
goals.
• Train & mentor sales associates according to store service standards.
• Be familiar with all the retail procedures in order to process sales transitions
accurately in the store.
• Work with sales team to maintain store displays between customer interactions and
sales truncations.
• Provide major assistance in developing creative incentives, promotions and small scale
in store event that engage customers in the store.
• Provide excellent customer service
3. Notable Attainments
Won best department award during the year 2006-07
Won the award for best employee _ EOSS 2007.
Esbee Exim Pvt. Ltd. January 2005 to November 2006
Designation: Store in Charge / Supervisor
Key Task
• Supervise store opening and closing function & safe access.
• Maintain store staff by orienting training employees.
• Ensure availability of merchandise & service approving contracts as well as
maintaining inventories.
• Indentifies current and future customer requirements by establishing rapport with
potential and actual customers in a position to understand service requirements.
• Analyzing operating & financial statements for profitability ratio.
• Maintain the stability and reputation of the store
• Contributes to team efforts by accomplishing related results as needed.
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Academic Qualification
M.com
IT Exposure
Operating System: Windows 2007, XP (Microsoft Office _ 2007 & 2010)
Software Skill : Diploma holder in financial accounting system,
Tally, Internet surfing & various other related aspect of internet.
Personal Dossier
Date of Birth : 26-04-1982
Father’s Name : Shyamal Bhattacharya
Gender : Male
Nationality : Indian
Languages Known : Bengali, English & Hindi
City : Kolkata
Address : 56, Dr. Bamandeb Bhattacharya Road,
P.O. – Jaynagar Majilpur
P.S. – Jaynagar
Dist – South 24 Parganas
Pin - 743337
Declaration
I declare that the above facts given by me are true to the best of my knowledge and belief.
