Romelyn Juevesano Oreiro is a Filipino hospitality professional with over 15 years of experience in customer service, event planning, marketing, and food and beverage roles. She holds a Bachelor's degree in Hospitality Management and has worked in hotels, restaurants, and pubs in New Zealand, Singapore, and the Philippines. Her goal is to utilize her wide range of skills and experience in a successful team-focused environment.

1. ROMELYN JUEVESANO OREIRO
PERSONAL INFORMATION:
2 Edwards Ave, Henderson, Auckland, New Zealand
romelyn.oreiro@yahoo.com
+64 27 363 8207
PROFILE:
I am an organised, adaptable and enthusiastic employee, with an extensive background involving
customer service, event planning and marketing. My responsibilities have encompassed the management of
customer service delivery, wedding planning and a broad range of administrative duties.
Although primarily employed in a team leader role, I have hands on experience in hostessing and assisting
with food and beverage preparation and serving .
My goal is to secure a position where I am able to utilise my wide range of skills and experience in a
successful team focused environment.

2. EDUCATIONAL BACKGROUND:
Tertiary: Saint Mary’s College of Tagum
Bachelor of Science in Hospitality Management
2009-2010
Undergraduate
UM Tagum College
Bachelor of Science in Hotel and Restaurant Management
2003-2006
Secondary: Tagum National High School
Graduated with merits and awards
Primary: Magugpo PilotCentral Elementary School
Graduated with honors and awards
ACHIEVEMENTS:
Miss Golden Valley 2008 – Compostela Valley Province
Miss DYA2006 – Christ the King Cathedral
Mutya Ng UM 2002 - UM Tagum College
Miss Commerce 2002 - UM Tagum College
Miss JS Gaisano 2002 (2nd Runner Up) – JS Gaisano, Tagum
President of HRM Department (2004)
Crown Society Member (2002 – 2006)
Dabaonon Youth Tourism Council Performer (2002 – 2006)
Performer of various national and localelections ( of former Gov.Gelacio Gementiza and
former Councilor De Carlo Uy.
SKILLS:
 Computer Literate (MS Word, Excel, PowerPoint)
 Fluent in spoken and written English and Filipino
 Administrative duties
 Customer Service
 Customer relations

3. WORK HISTORY:
June 2015 – January2016 Food and Beverage Attendant VIP Rooms
Sky City
Auckland
New Zealand
(Taking guests orders and entering into micros, serving foodand beverage to high value guests,
clearing and resetting of tables and restocking)
June 2014 – December2014 Waitress/Hostess
Cyril and Friends Pub
Roxy Square Singapore
(Serving food and beverage to patrons, taking cash, cleaning and restocking)
December2013– March2014 Sales and Marketing Executive
Sales and Marketing Department
Golden Palace Hotel
Tagum City, Davaodel Norte
(Assisting the Sales and Marketing Supervisor in ensuring consistent use of hotel facilities, rooms
for lodging, also formeetings and conferences,conventions, seminars, wedding groups, banquet
services and catering services.
Marketing wedding packages offeredby the hotel and catering to the client’s needs for event
bookings and functions.)
January2007 – September2013 Waitress/Hostess/Bar Manager
Various Bars and Pubs in Philippines and Singapore
(Serving customers, taking cash, restocking, ordering stockand stock taking.)

4. December2005 – January2007 Service Crew
Jollibee and GreenwichTagum
Tagum City
Providing effectiveand exceptional customer serviceand ensuring the restaurants were maintained
according to company’s standards.
June 2002 – October2004 Guidance OfficeClerk (STAP GRANTEE)
University of Mindanao (UM) Tagum College
Mabini Street, Tagum City
Administrative position including filing, sorting, record keeping, and general admin duties.
TRAINING AND WORKSHOPS:
Participant: Professional Restaurant Service
UM Tagum Collge (Feb. 2007)
Participant: Durian Festival Atbp. Sa Tagum City
Culinary Competition –Bread Category (Sept. 2007)
Participant: Durian Festival Atbp. Sa Tagum City
Culinary Competition –CoffeeMaking Category (Sept. 2007)
Participant: Allied Service Training (FOODand BEVERAGE)
Golden Palace Hotel
Participant: Customer Service Training
(SANITATION,HYGIENE,and PUBLICSAFETY)
Golden Palace Hotel
REFEREES:
ProvidedonRequest