Rihan Merdan is seeking a management position in administration. He has a bachelor's degree in accounting and over 15 years of work experience in office management, administration, and executive assistant roles. His experience includes positions at various companies in Egypt, most recently as an office manager and instructor.

1. Rihan Merdan
211 Omar Lotfy St.
Sporting, Alexandria
Egypt
Mobile: +2 0122 71 41 004
Email: rihan.merdan@hotmail.com
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CAREER OBJECTIVES
To pursue a management career in Administration within a Multinational
Organization.
EDUCATIONAL BACKGROUND
• University of Alexandria, Faculty of Commerce 1983-1988
Bachelor degree in Accounting
• El Ramleh Secondary School, Alexandria 1981-1983
Thanaweya Amma
WORK EXPERIENCE
• Instructor "Part Time Job"
December 24, 2015 up till February 28, 2016
Atlantis Training Center
- Secretarial & Office Management.
- Organizational Behavior.
• Office Manager
April 16, 2015 up till August 31, 2015
f-icient
- Provide Internal Administrative Assistant.
- Manage administrative projects and maintain projects pipeline.
- Provide reporting for projects or for financial issues.
- Handle incoming and outgoing correspondence, including managing company
email/Skype/etc. Accounts.
- Schedule Meetings.
- Develop and maintain working relationships with local service providers or Governmental
Authorities in order to complete related tasks.
- Contribute to team effort by accomplishing related results as needed.
- Post on blogs and Social Media.
- Handle certain Administrative tasks for external Clients.
- External Clients may require data entry or other similar tasks.
- Keep track of tasks completed and time spent for Client for billing purpose.
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2. • Administration Office Manager
November 16, 2014 - March 19, 2015
Trust International Ltd.
For Industrial & Petroleum Services
- Present a professional, welcoming first contact to all clients, funders, vendors, board
members, staff, media, etc. by Phone, in person and email. Responsibility for
development & implementation of efficient office systems
- Type, verify materials & obtain signatures of the required authority.
- Prepare routine memos & letters.
- Attend company calls, take necessary messages & Receive mail.
- Maintain; remind the GM and The Company Managers of their appointments and
meetings, responsible for organizational functions and general meeting support:
including arranging, follow up calls, maintaining office space schedules, securing
food and supplies, copying + faxing.
- Receive direct visitors and take necessary actions.
- Responsible for Dispatching & registering incoming & outgoing mail, shipping and
receiving.
- Check & distribute the daily incoming faxes to the company.
- Update necessary records for future use.
- Create and maintain the filing as per TRUST filing system.
- Maintain and process TRUST standard forms.
- Maintain the employees’ stationery.
- Prepare and arrange for presentation (conference room booking, snacks order etc.)
- Prepare and follow up all necessary documentation for the GM & TRUST official
Visitors (flights booking, car transportation, accommodation etc.(
- Prepare and follow up all necessary documentation for TRUST Contractors
(Medical Reports Approval, Security Clearance Arrangements(
- Responsible for keeping office equipment maintained, Report & follow-up all
hardware malfunction of the system hardware such as Printers, Photocopier and Fax
machines.
- Report & follow-up the maintenance of the Photocopy Machine and other
ancillaries.
- Maintain the necessary stock for the coffee shop and supervises office boy.
- Follow up ISO documentation through all the company.
- Supervise the office housekeeping and instruct the office boy to assure its high
standards.
- Update the Company Website and edit its articles as instructed.
- Gathering the weekly and monthly report from the Discipline’s Managers and send
it to GM.
- Record the time keeping of all employees and prepare Monthly report for the
Accountant to calculate employees’ salary.
- Report to GM all abnormal events that are not in line with the company policy.
- Maintain the record of the job opportunities from Trust website and update it as
necessary.
- Assure that the company policy is fully applied and report non-compliance cases by
official letters to the individuals after obtain GM approval.
- Monitor the Tea Breaks timing, which is 10 min. every two hours and report non
compliance.
- Supervise the training center activities and assure that the equipment is healthy and
operable. Otherwise report faults and follows up the repairs until it become fit for
service.
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3. - Carry out all duties public relations administrative work including Staff travel
arrangements, Hotel Reservations, Seminars, expense tracking, program and stipend
supplies, etc …
- Assist with marketing calls, faxes, and emails.
- Build client list.
- Provide support for Marketing/Communications; maintain mailing list, assist with
mailings and packets, web updating
- Provide support for IT department: help monitor staff needs, assist staff with
problem solving, assist IT staff as requested
- Responsible for maintenance of common spaces for appearance and functionality.
- Responsible for managing supplies and maintenance of storage areas
- Provide support for Human Resources: Interview Schedule, Applicant pool, Resume
files, Orientation, Monitoring Time Sheets
• Freelance Translator
January 2014 – March 2014
- Translate Masters, PHD & Letters Documentations in various Fields.
- Drafting the Translated Documentations properly.
• Executive Secretary
October 2013 – December 3013
Euro Egypt Group
For Commercial & Maritime Agencies
- Greeting Visitors.
- Responding to calls and direct it to the considered employee.
- Monitoring work with Staff of Twelve Employees; Four Managerial Team “The
Owner, The Chairman, The Board Member and the General Manager”, Seven
Employees “Sales and Operation Team” and Office Boy.
- Refer to the Owner by Internet searching for Manufacturers’ data all over the world
to get Agency and Correspond them then feed back with results and follow up.
- Refer to Managerial Team “The Owner, The Chairman, The Board Member and the
General Manager” with all tasks feed back required by any of them.
- Register all Incoming and Outgoing Correspondences.
- Prepare Sales Report Forms.
- Support to solve any problem that might face any of the Staff.
- Update all data for Export and Import Files.
- Arrange files.
- Attendance Sheet.
• Executive Secretary to the Chairman
June 2012-March 2013
SecurEgypt
Security - Safety – Asset Protection
- Monitoring the work with the staff.
- Telemarketing.
- Administrative Coordinator with the Clients
- Getting new leads to the Company.
- Follow up Quotations with Clients.
- All general documentation including receiving, distribution, filing and record…etc.
- Typing all documents.
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4. - Filing.
- Accounting record keeping for the staff attendance.
• Arabic Tutor for American Couple
MAY 21, 2009 up till the end of JAN. 2010
IT WAS A TEMPORARY JOB DUE TO
THE NATURE OF THE JOB
- Teaching Arabic in steps according to a GPA program using manual and another
tools that support the participations parties.
- Review the progress on a daily basis.
- Prepare some material for the participations through the internet.
- Translate some material for the particiaptions.
- Record some stuff with my voice through the MP3 as a supportive tool.
- Some practical visits for places as a way of life training.
• CONSULTANT ASSISTANT
(CONSULTANT) AUG 2002-JAN 2003
CIA France International “Conception Ingénierie Architecture”
Alexandria City Center Hypermarket Fit-Out-99.40 Project
“Carrefour-Majid Al Futtaim Group-Hypermarkets-Egypt”
ALEXANDRIA-EGYPT.
IT WAS A TEMPORARY JOB
DUE TO THE NATURE OF THE PROJECT
- Monitoring, Following up and coordination handling all documents and
correspondences between The Consultant and all concerned parties, about 35
Subcontractors.
- All General Documentation Procedures Receiving, Submitting, Distribution, Filing
and Record etc…
- Administration Coordination with The Client “MAF-Hyper”.
- Translation of Arabic Documents to English.
- Record of all Consultants’ Correspondences Out/In.
- Follow up with our Head Office in France.
- Carry out some duties reporting directly to The Consultant while he was in his
monthly leave.
• DOCUMENTS CONTROLLER AND ADMINISTRATIVE
ASSISTANT
(COST& PLANNING DEPARTMENT) AUG 2000-MAY 2001
DAELIM INDUSTRIAL CO. LTD. “MULTINATIONAL KOREAN CO.”
MIDOR REFINERY PROJECT-ALEXANDRIA-EGYPT.
IT WAS A TEMPORARY JOB
DUE TO THE NATURE OF THE PROJECT
- All general documentation including receiving, distribution, filing and record…etc.
- Typing project documents with MS Word and MS Excel.
- Administrative Coordinator with the Client (TTIL and TR).
- Translation of Arabic Documents to English.
- Historical Record of Client’s Construction Punch Items.
- Carry out some duties reporting directly to The Consultant while he was in his leave.
• EXECUTIVE SECRETARY
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5. (CONSTRUCTION MANAGER) AUG 1998-NOV 1998
MIDOR REFINERY PROJECT-ALEXANDRIA-EGYPT.
IT WAS A TEMPORARY JOB
DUE TO THE NATURE OF THE PROJECT
- All general documentation including receiving, distribution, filing and record…etc.
- Typing project documents with MS Word and MS Excel.
- Administrative Coordinator with the Client (TTIL and TR).
- Translation of Arabic Documents to English.
• BANQUET COORDINATOR
(FOOD& BEVERAGE DEPARTMENT) AUG 1995-OCT 1996
RAMADA RENAISSANCE HOTEL
ALEXANDRIA-EGYPT.
- All functions’ procedures of inquiries, replying, following up, agenda,
amendment, reservation or cancellation and supervision executing for any
function at the hotel.
- All internal documents with coordination to all departments.
- Attending Daily Management Meeting& Weekly F&B Meeting.
- Administrative Coordination with Guests for any special events.
- Statistics & Reports.
• EXECUTIVE SECRETARY
(MANAGING DIRECTOR) OCT 1993-DEC 1993
TVB MARKETING& BAHRAIN SHERATON HOTEL
BAHRAIN-MANAMA.
IT WAS A TEMPORARY JOB
DUE TO THE NATURE OF THE PROJECT
- Overseeing the smooth running of the office in Bahrain.
- Some book keeping and filing.
- Preparing & printing Sales & Accounting reports.
- Computer programming.
- Printing temporary Memberships’ cards & sending to Members.
- Following up printing the permanent cards and check it up when receiving it then
sending it to Members.
- Collecting cash for Memberships and cancellation procedures.
• SENIOR SECRETARY
(MANAGING DIRECTOR) APR 1993-SEPT 1993
TVB MARKETING& SHERATON MONTAZAH HOTEL
ALEXANDRIA-EGYPT.
IT WAS A TEMPORARY JOB
DUE TO THE NATURE OF THE PROJECT
- Overseeing the smooth running of the office in Alexandria supervision a Junior
Secretary.
- Some book keeping and filing.
- Preparing & printing Sales & Accounting reports.
- Computer programming.
- Printing temporary Memberships’ cards & sending to Members.
- Following up printing the permanent cards and check it up when receiving it then
sending it to Members.
- Preparing Vouchers to couriers for collecting Membership’s fees.
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6. - Cancellation procedures.
• EXECUTIVE SECRETARY
(BRANCH MANAGER) JUNE 1991-MAY 1992
EGYPTIAN INTERNATIONAL MOTORS E.I.M COMPANY
ALEXANDRIA-EGYPT.
- All internal and external documents typing, receiving, distributing, sending and filing
for all departments.
- Faxes & telexes.
- Coordinate documents and correspondences with all departments.
SPECIAL COURSES
•Computer course for MS-Word& MS-Excel (TMC Center 1996)
•Computer course for Word Perfect 5.1 (Society Service Center 1992)
•Computer course for Lotus 123 (Society Service Center 1992)
•Computer course for Introduction& DOS (CMI 1989)
•Computer course for Basic& Adv. Basic (CMI 1989)
•Typewriter course English& Arabic (Alexandria UC Center 1989)
•English course (The British Council 1989)
LANGUAGES
• ARABIC Mother Tongue.
• ENGLISH Fluent.
PERSONAL INFORMATION
• Social service: Accomplished.
• Marital status: Single.
REFFERNCES Furnished upon request.
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7. - Cancellation procedures.
• EXECUTIVE SECRETARY
(BRANCH MANAGER) JUNE 1991-MAY 1992
EGYPTIAN INTERNATIONAL MOTORS E.I.M COMPANY
ALEXANDRIA-EGYPT.
- All internal and external documents typing, receiving, distributing, sending and filing
for all departments.
- Faxes & telexes.
- Coordinate documents and correspondences with all departments.
SPECIAL COURSES
•Computer course for MS-Word& MS-Excel (TMC Center 1996)
•Computer course for Word Perfect 5.1 (Society Service Center 1992)
•Computer course for Lotus 123 (Society Service Center 1992)
•Computer course for Introduction& DOS (CMI 1989)
•Computer course for Basic& Adv. Basic (CMI 1989)
•Typewriter course English& Arabic (Alexandria UC Center 1989)
•English course (The British Council 1989)
LANGUAGES
• ARABIC Mother Tongue.
• ENGLISH Fluent.
PERSONAL INFORMATION
• Social service: Accomplished.
• Marital status: Single.
REFFERNCES Furnished upon request.
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