This document contains the resume of Manar Farid. It outlines her objective to obtain a position in human resources or office management. It then provides details of her education, certifications, skills, languages, and extensive work experience in roles such as office manager, ticketing and customer service, human resources, executive assistant, public relations, and assistant roles in Egypt and Qatar. Her experiences encompass areas like administration, customer service, budgeting, planning, and communications.

1. Manar Farid
Cell :+974 333 44 830 - +974 338 88 121
Email:manarfarid83@yahoo.com
Qatar , Doha
OBJECTIVE
To have a challenging position in the field of Human resource or Office manager in a reputable
company, where I can enhance my skills and experience and academic background.
PERSONAL INFORMATION
Date of Birth: 11st
October 1983
Marital Status: Single.
Place of Birth: Saudi
Nationality: Egyptian
Residence place: Doha, Qatar.
Driving License: Qatari.
EDUCATION
 First University Degree: B.Sc. Faculty of Archeology, Cairo University.
 Faculty: Archeology - Major: Islamic.
 Scored :good - Graduation Year: 2004 - 2005
CERTIFICATION
 Certificate EPM Administration and EPM 2013 project Managers.
 Certificate of completion “IT soft-skills workshop”.
 Certificate of Sabre basics, fares, pricing, ticketing and qrex.
 Certificate of Amadeus ticketing system.
PREVIOUS COURSES AND TRAINING
 English language course.
 Courses in using computer system (windows, Excel, Word and internet).
 Sabre basics, fares, pricing, ticketing and qrex.
 Amadeus ticketing system.
 EPM Administration and EPM 2013 project Managers.
 “IT soft-skills workshop”.
 A lot of management training courses like : -
 Team Building & Motivation, Human Behavior, Human Resources, Organizing Event,

2. Conferences and Customer Service ……..etc.
ACTIVATES
 Organizing concerts graduates and scientific conferences at Cairo University.
 Organizing Leisure and scientific trips to university students.
 Organization of interviews with students, faculty and discussions for some students the
requirements of the University of Cairo.
 Participation in Future Generation Foundation resolve the problems of students at
Egyptian universities.
SKILLS
 Computer
 I have ICDL course (very good command of Microsoft office tools, Microsoft Excel,
Microsoft PowerPoint and internet.
 Languages
 Arabic
 English
 Deutsch
 Personal Skills
 Self-motivated, Cooperative and optimistic.
 Working under pressure.
 Business-oriented.
 Effective team player.
 Good Presenter.
 Active Listener and communicator
EXPERIENCE
Office Manager Mar 2015 - Current
Katara village – information technology department , Doha, Qatar
 Maintenance
 Mailing
 Supplies
 Equipment
 Bills
 Errands
 Shopping
 Schedule meetings and appointments.
 Organize the office layout and order stationery and equipment.
 Maintain the office condition and arrange necessary repairs.
 Partner with HR to update and maintain office policies as necessary.
 Organize office operations and procedures.
 Coordinate with IT department on all office equipment.
 Ensure that all items are invoiced and paid on time.

3.  Manage contract and price negotiations with office vendors, service providers and
office lease.
 Manage office G&A budget, ensure accurate and timely reporting.
 Provide general support to visitors
 Assist in the onboarding process for new hires
 Address employee’s queries regarding office management issues (e.g. stationery,
Hardware and travel arrangements).
 Liaise with facility management vendors, including cleaning, catering and security
services.
 Plan in-house or off-site activities, like parties, celebrations and conferences.
Ticketing and costumer services DEC 2013 – Dec 2014
Al Deera travel, Doha, Qatar.
 Knowledgeable of all ticketing options.
 Hire, train and supervise ticket selling staff.
 Provide front line support and ongoing training to frontline ticket selling staff.
 Responsible for all cash and cash equivalents in ticketing area.
 Schedule staff, matching predetermined budget while keeping in mind weather and
visitor patterns.
 Assist in area budgeting.
 Solve any problems with the clients.
Human resource Jan 2013 – Nov2013
Luxor tours , Egypt
HR officers are involved in a range of activities whatever the size or type of business. These
cover areas such as:
 Conditions of employment.
 Equality and diversity.
 Negotiation with external work-related agencies.
 Pay.
 Recruitment.
 Working practices.
Executive assistant to the chairman Sep 2008 – Nov2012
Lady Egypt tours, Egypt.
 Manage multiple projects as assigned by the Chairman related to diverse lines of
business, community, and personal interests with inter-related activities and
relationships.
 Coordinates calendar, travel, meeting, and schedule arrangements for the
Chairman, staff, business partners, and customers. Includes initiating contact
and securing appointments, equipment, and facilities as appropriate.
.
 Works closely with other team members to assure the Chairman’s preparation
for meetings, presentations or other engagements. Administrative and functional
activities include but are not limited to:
 Taking phone calls;

4.  maintaining personal and business files;
 corporate record keeping for multiple entities;
 supporting marketing and strategic planning activities;
 note taking & creating documentation
 Filing, storage & retrieval of business and personal activities.
 Handles financial and accounting matters for the chairman with confidentiality.
 Prepares and sends business and private correspondence.
 Coordinates operations of Chairman’s office including:
 reception
 document preparation & control
 Internal communications.
 General office maintenance to improve costs and effectiveness.
 Carries out responsibilities with professionalism, respect for others, in
accordance with the organization’s policies and applicable laws.
 Any other duties as assigned.
Public relation and Human source Mar2007 – Jul 2008
Havana Hotel, Egypt.
 Planning, developing and implementing PR strategies.
 Communicating with colleagues and key spokespeople.
 Liaising with, and answering enquiries from media, individuals and other organizations,
often via telephone and email.
 Collating and analyzing media coverage.
 Writing and editing in-house magazines, case studies, speeches, articles and annual
reports.
 Devising and coordinating photo opportunities.
 Organizing events including press conferences, exhibitions, open days and press tours.
 Maintaining and updating information on the organization’s website.
 Managing and updating information and engaging with users on social media sites such
as Twitter and Facebook.
 Sourcing and managing speaking and sponsorship opportunities.
 Commissioning market research.
 Fostering community relations through events such as open days and through
involvement in community initiatives.
 managing the PR aspect of a potential crisis situation
 Conditions of employment.
 Equality and diversity.
 Negotiation with external work-related agencies.
 Working practices
Ticketing and Costumer services Sep 2005 – Feb 2007
Overseas Tours, Egypt.
 Responsible for serving the general public by selling event related tickets.
 Responsible for cash management and compliance.
 Operates a cash register and/or credit card equipment.
 Responsible for customer service and general area cleaning.
 Supports marketing and promotional projects for ticketed events.
 Occasionally supports event site ticket sales as needed.
 Sells and processes ticket orders via mail, telephone, Internet, and over-the-counter.
 Distributes literature to patrons and answers questions in response to inquiries about
shows and events.

5.  Assists with closing of the ticket office, including preparation of cash banks and updating
seating charts and event information.