Roslyn Harris has over 15 years of experience in office management and administrative roles. Her most recent role since 2014 has been as Office Manager for Cellular Asset Management Australia, where her responsibilities include managing site access, office facilities, documentation, travel, and accounting assistance. She has also previously held office management roles in the UK with Cellular Asset Management UK, Syntec Projects, Network Rail, Galliford Try Constructions, Cyril Sweet Limited, and ThyssenKrupp Elevator UK.

1. Roslyn Harris CV
OFFICE MANAGER
3/29 Collins Street Phone: 0424268216
NUNDAH 4012 QLD rosharris9@aol.com
Personal Profile
• Several years Office Manager and PA experience
• Committed, dedicated and reliable
• Excellent interpersonal communication skills, motivation and teamwork.
• Works on own initiative with excellent organisational capabilities
• Enjoys working within a large team
• Has the versatility to handle any working environment well.
• Energetic and enthusiastic, striving to produce work to a very high standard
• Enjoys pressure whilst task-orientated to meet deadlines
• Good attention to detail
Work History:
Office Manager
Cellular Asset Management Australia
October 2014 to present
 Managing site access requests for CAM staff and contractors throughout the company for all customers
 Keeping CAM site access contact tracker up to date
 Managing day to day requirements for regional clients and supporting regional operations with Site
Controllers
 Management and maintenance of office facilities, (currently Regus in Brisbane and Melbourne) including
cleaners, equipment, landlord etc. ensuring invoices are correct and payment made on time.
 Co-ordination and administration of all company documentation including Work Health & Safety/QA in
liaison with CAM’s WHS Manager.
 Booking travel and accommodation for all employees as and when required.
 Administration of any office requirements including photocopying, faxing, scanning and general office Admin
duties for all Brisbane based staff including the Melbourne office.
 All stationery ordering and issue including printer supplies of Brisbane and Melbourne offices.
 Meeting and Greeting visitors
 Assistance in accounting process and procedures
 Quarterly audits of PPE, replenishment and issue to new starters
 Assist in Quality Assurance audits
 Booking of meeting rooms
 Management of all incoming and outgoing posts
Office Manager
Cellular Asset Management UK
(March 2012 to October 2014)
Duties include:
 Using a range of software, including emails, speadsheets and databases
 Co-ordination of key suppliers to the office
 Co-ordination and secure storage of all HR records for company personnel
 Dealing with Company Insurance
 Induction of staff – supplying of uniform and PPE
 Keeping record of attendance
 Answering telephone calls and video entry phone and being first point of contact
 Office related Health and Safety
 Distribution of incoming and outgoing mail and parcels
 Maintaining company mobile spreadsheet including interaction with Vodafone and ordering handsets etc
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2.  Processing orders and distributing invoices
 Plant Hire including working close with the Installation team
 Booking flights, accommodation and payment of congestion charges
 Booking training courses and upkeep of training matrix
 Maintaining supplies of stationery and equipment
 Maintenance of office equipment ensuring full working capacity of all office machines
 Corresponding with the building landlord and attend quarterly meetings
 Maintain electronic and paper filing system
 Arrange meetings, lunches, events when required
Office Manager
Syntec Projects
(October 2011 to March 2012)
(Maternity cover)
Duties included:
 Processing of invoices and orders onto the financial system
 Responsible for Banking and Petty Cash requirements
 Answering telephone calls and handling queries
 Distribution of Incoming and Outgoing Mail
 Maintaining company vehicles including congestions charges, MOT and services
 Manage and ordering stationery, kitchen and cleaning supplies for the office
 All aspects of office management requirements including maintenance of office equipment ensuring full
working capacity is maintained for all printers, photocopier and all other office machines
 Maintain electronic and paper filing system
 Preparing reports, letters and spreadsheets when required
 Arrange meetings, lunches, events when required
 Health, Safety and Assurance Support

Network Rail (Thameslink Project)
10th
June to 9th
Sept 2011 (temporary role)
Duties Included:
 Maintaining and updating H & S Accident & Incident Log across all sites on a daily basis
 Producing excel spreadsheets, graphs for H&S Dashboards
 Producing Powerpoint presentations for H & S Cascade Brief
 Processing KPI Requests and Submission Reports in Word and Excel
Document Controller/Site Secretary
Galliford Try Constructions (Contract with Potensis Employment)
14th
February to 10th
May 2011
Duties Included:
 Document control for site documents
 Updating drawing register
 Setting up new document filing system, both hard copy and electronic
 Recording meetings minutes
 Incoming and outgoing mail
 Setting up site spreadsheets for the new site
 Preparation, recording and filing of site timesheets
 Preparation, recording and filing of site deliveries
 Maintaining smooth running of the site photocopier, printer and PC’s
Office Manager:
Cyril Sweet Limited (4 month contract) 01 October 2010 to 01 February 2011
To provide full secretarial and office management support to the Legal/Dispute Resolution Team, Sustainability,
PSCM and Due Diligence Teams within the company.
Duties included:
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3.  Diary management
 Booking flights and hotel reservations
 Control of holiday and leave requests
 Processing of monthly invoices and purchase orders
 Formatting and merging documents for individual teams
 Assisting in PPQ and tender documents
 Organising meeting and events
 Preparing spreadsheets and letters
 Assisting in QS documentation
Special Projects Office Manager:
ThyssenKrupp Elevator UK April 2008 to Sept 2010
To provide full office management support to Special Projects Office Team and Directors and to manage the overall
running of the office and steps in as Project Co-ordinator to cover resource shortages.
Last three months I spent on site at One Hyde Park performing duties as site co-ordinator due to client and site
needs.
Duties included:
 Management of building facilities including suppliers, alarms system, cleaning contractors, council services
including bins collection, postal services including franking procedures
 Implementation of Navision and supported training including ongoing purchase order
processing.
 Payroll duties including processing engineers weekly timesheets on Pacman system
 Management of File Structure
 Management of Office Health & Safety including Health & Safety training within the
team
 Preparing management reports and presentations for project reviews and board
meetings
 Manage and assist with telephone calls and reception duties for Special Projects and
for other sections within the building
 Monitor and report issues/problems to the regular Management Meetings
 Diary management, arranging travel, including flights, rail tickets and hotel bookings
 Managing and ordering stationery supplies necessary for the team
 Maintaining holiday and leave records for the team
 Preparing reports, letters and spreadsheets when required
 All aspects of office management requirements including maintenance of office
equipment ensuring full working capacity is maintained for all printers, photocopier
and all other office machines
 Management of Administrative staff when required
 Arranging meeting venues including catering arrangements, dinners, events etc
Atkins June 07 – March 08
(AAVJ Crossrail Project)
Office Manager (temp/contract position)
Duties included:
PA support to management team. Office Manager to Team of 50/60 engineers, architects,
CAD technicians etc.
 Co-originated an office move - Handling calls, requests, IT and location problems
 Setting up new office - compile new spreadsheets/data base systems conducive with
Crossrail.
 Ordering of stationery for MDC2.
 First point of contact for all internal and external contacts.
 Monitor and report issues/problems at weekly management meetings - Minute taking
 Distributing out-going and incoming mail.
 Managing meeting room booking system and ordering teas, coffees, lunches.
 Co-ordinate training of project members and maintain training database.
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4.  Arrange building passes, new user accounts and telephone numbers for new starters.
Disable accounts, passes and software for leavers.
 Distribute post, faxes and packages around the office.
 Managing leave and training charts
 Implemented and organised office location for the team including complicated IT
issues involving CAD machines and software problems. This involved working close
with IT.
CIP Group Jan. 07 - June 07
Treaty Centre,
Hounslow
Executive PA to General Manager
Duties included:
 Organised meetings as required for General Manager ensuring GM is well-prepared
 Provided secretarial support to the Company and General Manager make
 appointments for General Manager as required
 Organised Board and Trustees Meetings including minute taking and correct filing of
meeting records.
 Ensured that the quarterly reviews are produced to budget and distributed accordingly
 Collated, edited and distributed other regular reports as required
 Screened and forwarded telephone calls, enquiries
 Front house duties
 Set up and maintain document management system
 Ensured annual returns are updated and filed with Companies House and the Charity
Commission
 Supervised Administrative Assistant and oversee insurance claims function for the
group.
Laing O’Rourke Feb. 03 – October 06
Terminal 5 Project
Heathrow Airport
Role: PA / Project Co-ordinator
Duties included:
 Provided secretarial support to the Landside Campus Production 45 strong team of
Civil Engineers Quantity Surveyors, Construction Managers etc.
 Prepared and typing of letters, minutes for meetings, reports, spreadsheets and
presentations
 Diary management
 Arranged site visits and appointments
 Set up meetings which include catering arrangements and setting up IT presentations.
Training Co-ordinator (Health and Safety)
 Co-ordinated training for the Staff & site operatives on the construction project
(around 400 strong on site at peak).
 Duties included identification and arranged booking of training courses required to
maintain a very high level of Health and Safety to the fully trained workforce and
maintained the computer based training competency database and file copies of the
training certificates.
 Organised Health and Safety courses include IOSH training for all staff, Health and
Safety Touch Screen Tests and up to date CSCS cards for all employees and
organised and co-ordinated IIF training to all employees on site.
 Also ensured all the appropriate Health and Safety posters were prominently
displayed around the buildings which includes Fire Wardens, First Aiders, Health and
Safety Committee members.
Certificates gained in Health and Safety Training -
 CSCS Card (Construction Skills Certification Scheme)
 Manual Handling Basic Training Certificate
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5.  IOSH Certificate (Institution of Occupational Safety & Health Certificate) “Working
Safely in Construction
Office Management Duties
 Regularly checked office machines, office equipment and facilities
 Maintain relationships with service contractors to ensure that the office machines -
printers and photocopiers are regularly maintained
 Ordering of stationery requirements for the entire team which includes regular contact
with the suppliers.
 Overall management of the office including reporting any maintenance/cleaning
issues, faulty machines or office furniture to the Head of Facilities.
The Foreign and Commonwealth 1998 – 2003
Office at Croydon
Accounts Assistant/Purchasing Officer/PA
Duties included : Sourcing and supplying goods, supplies, furniture etc for British
Embassies all over the world and producing sales invoices to be sent the the British
Embassies. Also provided PA duties to Head of Global Duties when required.
Queensland 1984 – 1997
Education Dept
Kilcoy High School
Queensland, Australia
PA/Admin Officer
Education:
Kilcoy State High School, Kilcoy, Queensland Australia
Level Achieved:
GCSE – English A
(equivalent) Maths B
French B
Business Principles B
Shorthand B (50 wpm)
Typing B (50 wpm)
Kangaroo Point Technical College, Brisbane Australia
Level Achieved: Office Training Course (CN 752) – Office Business Practice
Typing Speed 60 wpm
Shorthand 80 wpm
Business English A
Career Objective
To continue to provide high quality of support and assistance to the team leader / manager /
director by using my well-developed communication and team working skills I gained during
my past 20 years of secretarial and office management experience working the UK and
Australia. I have gained experience working with a wide range of people during my career
from students, parents and teachers, diplomats working with the Foreign and Commonwealth
Office, engineers, surveyors and general operatives working in the construction industry.
This has provided me with very good communication skills with the ability to relate well to
people to understand, empathise and help. I really enjoy regular daily contact with colleagues
each day of my working life, so one of my main objectives is to further my career and
continue this interaction providing my skill at a very high standard by showing commitment,
integrity and dedication.
I believe one of my greatest strengths is my ability to work in a team and my overall career
objective is to continue to provide this excellent support for the team or Director and believe
that communication and organisation are extremely important.
Referees:
On request
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