The document is a resume for Aubrey Buenvenidabistoyong, who has over 8 years of experience in customer service, hospitality, and office administration roles. Her qualifications include excellent customer service and communication skills, as well as expertise in upselling, promotions, hospitality supervision, and event coordination. She holds an Associate's degree in Hospitality Management and seeks a stable job that utilizes her skills and knowledge to benefit both herself and a highly motivated company.

1. AUBREY BUENVENIDABISTOYONG
Email add: bistoyongaubrey@yahoo.com.ph
Mob. No. : 0507608587
OBJECTIVES: To apply my inherent knowledge and skills to a highly motivated and multi-oriented
company. To secure a stable job that should be beneficial for me and the company.
HIGHLIGHTS OF QUALIFICATIONS:
 Having a professional manner with emphasis on hospitality and guest service
 Excellent in customer service abilities
 A quick learner who can absorb new ideas, communicate clearly and effectively
AREAS OF EXPERTISE:
 Up selling
 Promoting product or hotel facilities
 Customer Service
 Hospitality
 Supervising
PERSONAL SKILLS:
 Service Minded
 Ability to listen and anticipate
 Guest Oriented
WORK EXPERIENCE:
Name of Company : Logistic Cleaning and Contracting
Address : MUHARRAQ BAHRAIN
Date of Employment : November 2012-August 2014
Position : OFFICE SECRETARY/PERSONAL ASSISTANT
Job Description:
1. using a variety of software packages, such as Microsoft Word, Outlook,
PowerPoint, Excel, Access, etc., to produce correspondence and documents and
maintain presentations, records, spreadsheets and databases
2. attending meetings, taking minutes and keeping notes;
3. sorting and distributing incoming post and organizing and sending outgoing post
4. organizing and storing paperwork, documents and computer-based information;
5. photocopying and printing various documents, sometimes on behalf of other
colleagues
Name of Company : Eurotel Hotel
Address : LAS PINAS METRO MANILA PHILIPPINES
Date of Employment : June 2011- November 2012
Position : ACCOUNT EXECUTIVE/BANQUENT EVENT
COORDINATOR/HOTEL SUPERVISOR TRAINEE

2. Job Description:
1. Aggressively seek new contacts and maintain working relationship with all civic
industry organizations, corporate promotional contacts and event booking
representative
2. Conduct site tours/ visit with the potential clients
3. Managed events including the timely issuance of contracts
4. Provide accurate billing information for proper invoicing
5. Booking Rooms and conference facilities
Name of Company : Dreamwave Resort
Address : PUERTO GALERA ORIENTAL MINDORO
PHILIPPINES
Date of Employment : May 2009 – December 2009
Position : RECEPTIONIST/CASHIER
Job Description:
1. Greet guests and patrons as they arrive
2. Manage the registration process
3. Take reservations over the telephone, through emails and in person
4. Answer queries regarding the hotel’s services, charges, dining facilities, sports
facilities and travel directions
5. Balance cash at the end of the shift and generate accounting reports for the
benefit of the next shift
ACADEMIC QUALIFICATIONS:
Highest Education
Level : Associate Hospitality Management Program and
Services
Field of Study : Hospitality Industry
Institute/ : Ark of the Covenant Montessori Chamber of Learning
College
Located in : Victoria Oriental Mindoro
Graduation date : March 24, 2009
Personal Information:
Date of Birth : September 03, 1986
Age : 28 years old
Height : 5’1 Ft
Weight : 116 lbs
Nationality : Filipino
Civil Status : Single
Religion : Iglesia Ni Cristo
Passport Number : EB2063382