This document is a resume for Merry Ann Cagas, who has over 10 years of experience in office administration and customer service roles in Dubai. She received a degree in Information Technology from Eastern Mindanao College of Technology in the Philippines. Her most recent role was as an Office Assistant for Grand Stores LLC, where her responsibilities included product registration, sales reporting, stock management, and using Oracle business applications. Prior to that she held secretary and administrative assistant roles for other companies in Dubai, handling tasks such as human resources, accounting, customer service, and inventory management. She has strong computer skills including Microsoft Office, Oracle, and typing over 30 words per minute.

1. E d u c a t i o n
Merry Ann Cagas
Deira, Rigga, Dubai
United Arab Emirates
ceanncagas@rocketmail.com
+97156 7836355
 EASTERN MINDANAO COLLEGE OF TECHNOLOGY (EMCOTECH), Pagadian City Phil's.
- INFORMATION TECHNOLOGY(IT) (2004-2007)
 Office Assistant – (Jan. 05 2011 up to present )
Grand Stores LLC - Fragrance and Beauty Division
 Handling and preparing for registration process for all the brand’s products as per
Dubai Municipality (DM) requirements .
 Preparing monthly promotional calendar
 Analyzing & Reviewing the sales & purchases for the department (brand wise) in
order to compare the achievements vs. the targets on quarterly/yearly basis
 Preparing the monthly reports for the department for reviewing by the GM
enabling to take appropriate measures
 Stock Management
 Working on Oracle E-Suite Business applications
 Create and update the item masters in the system and ensure all the prices are
uploaded to maintain accuracy and integrity of the system.
 Handling wholesale customers and accounts
 Assist in creating marketing plans & launch budgets.
 Filling documents as per the requirement of the office managers or updating files and
registers related to work of the staff
Profile  Qualified and experienced.
 Possess expertise in handling back office activities for luxurious
brands namely Parfums Givenchy , Paco Rabanne, Nina Ricci, P&G
Prestige brands and etc. as well as
Personality  Highly motivated, straight forward, initiative driven, responsible
& confident individual who possesses excellent communication
skills and can also bring to your organization: additional
professionalism, passion, productive ideas, enthusiasm & out of
the box thinking packed with practical work experience.
W o r k i n g E x p e r i e n c e

2.  Secretary (General Admin) ( March 2009 – June 2010 )
Sadek Sadek General Trdg. LLC
 Serving as main point of contact on personnel related matters.
 Performing routine HR tasks such as recruitment, staff appointment, and induction.
 In charge of handling phone calls and transfer the calls to concerned persons.
 Arranging for visa for newcomers in coordination with Personnel Department.
 Responsible for Pay slip, Salary Certificates, Increment Letters, Memos, and other HR
forms.
 Handling processing and recordkeeping of staff documents including passports, visa,
renewal, annual leave and sick leave status.
 Maintain filing systems to ensure instant access of documents.
 Updating leaves record periodically and assisting in preparing reports on staff
returning from leaves.
 Assisted the Financial Controller in all financial activities of the organization.
 Performed accounting tasks including bookkeeping, data entry, invoicing, preparing
costing and bank statement for company accounts, and Boss personal accounts.
 Arrange flight booking and other personal matters.
 Maintain and balances petty cash fund
 Monitor the office supplies.
 Prepared cheque for clients and personal matters.
 General Admin ( Feb. 2008 -Feb. 2009)
Blue Sands Trading LLC. (Showroom)
 Received incoming calls and handle customer inquiries.
 Re-direct calls as appropriate and take adequate message when required.
 Prepares and encodes quotations, invoices and delivery note
 Making monthly inventory
 Maintain and balances petty cash fund
 Monitor the office supplies.
 Care and maintenance of all files, records and filing system.
 Perform other task that maybe assign from time to time
 Responsible for marking the products using bar coded price tags, updating Sales
information on the system, preparing purchase orders of sellable short stock items and
submitting reports of daily/ monthly sales and credit cards transaction to the Sales
Manager.
 Organizing product setup and display.
 Directly reported to the Managing Director for submission of Daily Sales Report.
Admin Assistant - (Nov. 14, 2007 – Feb. 14, 2008)
AL MAJID EXPRESS LIFT COMPANY
 Performed all secretarial duties and responsibilities.
 Handling processing and recordkeeping of staff documents including passports, visa,
renewal, annual leave and sick leave status.
 Maintain filing systems to ensure instant access of documents.

3. C o mp u t e r S k i l l s
Personal Details
• MS Office (Excel, Word, Access, PowerPoint, FrontPage, Outlook Express , Internet
and networking )
• Oracle Business solutions (Data entry package)
• Typing speed with a minimum of 30-50 words per minute
Nationality : Filipino
Date of Birth : March 02, 1987
Marital Status : Single
Language : English, Tagalog
Reference : Furnished promptly upon request