Elizabeth Delgado has over 10 years of experience in customer service, clerical work, and childcare. She is currently a front desk receptionist for Engineering Systems Technologies, where she handles calls, mail, invoices and provides office support. Previously she has worked as a host/server at T.G.I. Fridays, a night manager at 7-11, and receptionist roles at a law office and elementary school. She is bilingual in English and Spanish and has strong communication, organization, and computer skills.

1. ELIZABETH DELGADO
Contact Information
9347 SW 145 Place Miami, FL
Elizabeth.Delgado519@yahoo.com
(305) 726 7411
Work Experience
Engineering Systems Technologies, Inc.
Front Desk Receptionist
7.2016-Present
Answer and direct incoming calls to the proper employee. Distribute mail and packages to the
proper divisions. Call, Email, and create relationships with clients to ensure regular payments of
invoices. Keep track of paid and unpaid invoices and provide Office, word-processing, and Excel
support to make sure office runs efficiently.
T.G.I. Fridays
Host/Server
03.2016-Present
Taking care of customers with an upbeat and enthusiastic attitude. Ensure the restaurant and
servers are running efficiently when acting as a host. When acting as a server, ensure all table’s
needs are met.
7-11 Miami, FL
Stand-in Night Manager
12.2015-03.2016
Provide service to customers that enter at night. Clean and stock the store. Scan in, count, and
organize daily deliveries. Train and direct employees and act as Night Manager when Night
Manager is not on shift. Ensure that all aisles are clear, organized, and safe. Delegate and
complete all tasks to make sure the store is ready for the morning shift. Remain on-call on days
off in case of other employees missing their shifts.
Lourdes Nuñez P.A., Miami, FL
Receptionist
08.2012 – 05.2014
Greeted, assisted and directed guests, workers, visitors, and the general public to the right staff
member. Answered all incoming calls and handled caller’s inquiries. Provided office, word-
processing and clerical support so as to make sure the office runs efficiently. Unlocked and
opened the office in the morning.
Our Lady of Lourdes Elementary and Middle School, Miami, FL
After School Care Counselor
10.2008 -12.2015
Care for and entertain children after school is over until their parents come to pick them up. Help
children with homework and school work. Communicate with children’s parents or guardians
about daily activities, behaviors, and related issues. Support children’s emotional and social
development, encouraging understanding of others and positive self-concepts. Maintain a safe
play environment.

2. Special Skills
Bilingual (English/Spanish). Communication both verbal and written. Prioritizing and
organization. Has a distinct attention to detail. Technical skills in computers and word
processing. Problem solving abilities. Self-motivated, adaptable, and flexible. Willingness to
learn and quick to do so. Able to complete tasks efficiently with little to no supervision. Typing
90 WPM.
References
Available on request.