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COMMUNICATIONS SERVICE
PROVIDER (CSP) INDUSTRY
-AN OVERVIEW
JANUARY 2013

By Eng. Anuradha Udunuwara,
BSc.Eng(Hons), CEng, MIE(SL), MEF-CECP, MBCS, ITILv3 Foundation, MIEEE, MIEEE-CS, MIEE, MIET, MCS(SL), MSLAAS
Who is a CSP?
Eco-system
Services
Sri Lankan context
Evolution and trends




   2013. Anuradha Udunuwara
Categorization
   Public                Telecom (TSP)
   Private               Internet (ISP)
                          Cable
                          Satellite
                          Managed Services


              2013. Anuradha Udunuwara
Telecommunication Service Provider
           Landline                                 Wireless
   Local Exchange Carrier                   Mobile
    (LEC)                                     operator/wireless
     Incumbent     LEC (ILEC)                provider
       Ex:   SLT                               MNO
     Competitive LEC     (CLEC)                MVNO



                                 2013. Anuradha Udunuwara
TSP
   Telephone company
   Telco
   Telephone service provider
   Telecommunications operator



                      2013. Anuradha Udunuwara
Eco-System
                       Customers


          ……..                        Regulators



                      CSPs
          Content                    Equipment
         providers                   manufactur
                                        ers

                         SDOs


                     2013. Anuradha Udunuwara
Eco-System, ex:-




Sources: France Telecom, Pyramid Research, May 2011
                                                 2013. Anuradha Udunuwara
Services
   Information
     Ex:   Access to Internet
   Communication
     Ex:   Voice, video
   Entertainment & media
     Ex:   TV
                            2013. Anuradha Udunuwara
Telecommunications Regulatory
Commission of Sri Lanka (TRCSL)
     National regulatory agency for telecommunications in Sri Lanka
     Promote sustained development in the telecommunication industry by
         shaping the regulatory process
         protecting public interest
         being responsive to challenges in an increasingly competitive market
     Ensure that competition in the market is
         Open
         Fair
         effective

                                   2013. Anuradha Udunuwara
Licenses issued
   Fixed Access Telephone service                                         3
   Cellular Mobile phones                                                 5
   Data Communications (Facility based)                                   6
   Data Communications (Non-facility based) & ISP’s                       9
   Trunk Mobile Radio                                                     1
   Leased Circuit Providers                                               1
   Licensed Payphone Service Providers                                    1
   External Gateway Operators                                            32
   Direct-to-Home Satellite Broadcasting Service                          2
   Cable TV Distribution Network                                          2
   Sub Total                                                             62

   Source: September 2012 statistics, TRCSL

                                              2013. Anuradha Udunuwara
Sri Lanka subscriber base
Total number of Fixed phones                                      3,489,898
                                                                          16.9
Teledensity (Fixed Phones per 100 inhabitants)
                                                                                                    >100%
Number of Cellular Mobile Subscribers                            19,636,896
                                                                          95.1
Mobile Subscription per 100 people

Internet & Email Subscribers - Fixed                               398,094*
                                                                                                     ~6%
Internet & Email Subscribers (Mobile )                             839,928*
Number of Public Pay Phone Booths                                        6,997

Trunk Mobile Radio Subscribers
                                                                          206*
 * Provisional                                                          Source: September 2012 statistics, TRCSL

                                             2013. Anuradha Udunuwara
Source: September 2012 statistics, TRCSL   2013. Anuradha Udunuwara
Source: September 2012 statistics, TRCSL   2013. Anuradha Udunuwara
Source: September 2012 statistics, TRCSL   2013. Anuradha Udunuwara
Employment Opportunities in Telecommunication
   Sector (SL)
Category of Service          1997      1998     1999      2000      2001        2002     2003     2004     2005     2006      2007      2008      2009       2010       2011

 Fixed Access Telephony –
                               8,793
SLT                                     8,648     8,802     9,126     8,681      8,411    7,303    7,211    7,295     7,172     7,033     6,983     6,557      6,297     6150

                         -
WLL (Suntel + LankaBell +       476
                                          814      740       783       810         822      833     814     1,053     2,154     2,852     2,532      2,388      2275       1995
Dialog Broadband)


                                425
Cellular                                 552       852      1,016     1,124      1,063    1,699    2,207    2,360     3,525     4,985     5,716    4,969       4,595       4353


                                190
Radio Paging                              185      148       108           57      30        32      21      N/A       N/A       N/A       N/A        N/A        N/A           N/A


                                285
DATA Communication                        318      337       337       437        277      285*    285*      242*      275*      275*      275*      275*       275*       275*


Public                          116
                                          180      250       353       337        290*     236*    275*     295*       299*      299*      299*      299*       299*       299*
 Payphones


                              10,285
Total                                  10,697    11,129    11,386    11,446     10,893   10,388   10,813   11,245    13,425    15,444    15,805     14,488     13,741     12,982


    *. – Provisional                                                                                                Source: September 2012 statistics, TRCSL
                                                                           2013. Anuradha Udunuwara
Evolution

   Voice centric -> data centric
   Wired -> wireless
     Copper   -> fiber
   Legacy -> NGN
     Verticals
              -> convergence
     TDM -> IP


                          2013. Anuradha Udunuwara
Mobile and Mobile Broadband Subscribers
          Grow Faster than Fixed Broadband




Source: Infonetics Research, Mobile Backhaul Equipment and Services - Biannual Worldwide and Regional Market Size and Forecasts, September 2010
                                                                  2013. Anuradha Udunuwara
Source: http://www.telecomasia.net/content/shape-and-offload-traffic-mind-your-combo?page=0%2C1

                                                      2013. Anuradha Udunuwara
Trends
                                    SDN


 M2M     Cloud
                                     Big
                                    data
           Virtualization
 BYOD

         2013. Anuradha Udunuwara
Food for thought
         - Some of my recent tweets
       The #healthcare industry            The #enterprise #mobile               Higher bandwidth &                 Automating things[with SDN] can take 5 ~10
      actually reflects the largest        device security market will           #data growth could                certified /trained humans out of the equation,
       opportunities in terms of           be worth € .6 billion in the
                                                    6                            see an exponential                    which is the single biggest cost for any
                #M2M.                       next 2 years- Analysys                 surge in #power                                     company.
                                                    Mason                            generation.

   20 homes can now              Over the next 5 years, #M2M will                Biggest challenge for #LTE/LTE-A networks is
 generate more traffic                                                                                                                         "YOU CANNOT
                                  account for over 1% of overall                     band fragmentation. This could cause                    #manage what you
than was carried by the         #mobile traffic worldwide - Analysys             difficulties in: economies of scale & #roaming
    entire #Internet                                                                                                                          cannot #monitor"
                                              Mason.
 backbone in 1995- Dr.
      Ian Bitterlin                                                                 The current number of #mobile                 A full 2TB hard drive sent across
                                                                                  connections is estimated to be 10               the Atlantic by courier will have
                            #Fraud in #telecoms is 2nd only                      billion which is expected to reach to               a lower carbon footprint &
                             to fraud in banking, & growing                               50 billion by 2025.                      arrive faster than 2TB sent via
                                                                                                                                             the Internet.
  More than half of                                                          #Machines are the new
 #Facebook's traffic                                                       #subscribers & networks are
   originates on                #Wi-Fi is embedded                        being designed specifically for          In less than 2 years, iPads will
     #mobiles.                    in 99% of the                                       them.                       be more common in business than
                                  #smartphones                                                                           BlakBerries-Gartner
                                      today.
                                                                   2013. Anuradha Udunuwara
Source: Intel   2013. Anuradha Udunuwara
About the Author
Eng. Anuradha Udunuwara is a Chartered Engineer by profession based in Sri Lanka. He has nearly a decade
industry experience in strategy, architecture, engineering, design, plan, implementation and maintenance of CSP
Networks using both packet-switched (PS) and Circuit-Switched (CS) technologies, along with legacy to NGN
migration. Eng. Anuradha is a well-known in the field of CSP industry, both locally and internationally.
Graduated from University of Peradeniya, Sri Lanka in 2001 with an honors in Electrical & Electronic Engineering,
Eng. Anuradha is a corporate member of the Institution of Engineers Sri Lanka, a professional member of British
Computer Society, a member of Institution of Electrical & Electronic Engineers, a member of Institution of
Engineering & Technology (formerly Institution of Electrical Engineers), a member of the Computer Society of Sri
Lanka, a life member of Sri Lanka Association for the Advancement of Science, senior member of the Carrier
Ethernet Forum, member of the Internet Society, member of the Internet Strategy Forum, member of the Internet
Strategy Forum Network, member of the Ethernet Academy, member of the NGN/IMS forum and member of the
Peradeniya Engineering Faculty Alumni Association. He is also an ITIL foundation certified and the only MEF-CECP in
the country.
In his spare time Anuradha enjoys spending time with his family, playing badminton, photography, reading and
travelling.
He can be reached at udunuwara@ieee.org

                                             2013. Anuradha Udunuwara

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CSP industry overview

  • 1. COMMUNICATIONS SERVICE PROVIDER (CSP) INDUSTRY -AN OVERVIEW JANUARY 2013 By Eng. Anuradha Udunuwara, BSc.Eng(Hons), CEng, MIE(SL), MEF-CECP, MBCS, ITILv3 Foundation, MIEEE, MIEEE-CS, MIEE, MIET, MCS(SL), MSLAAS
  • 2. Who is a CSP? Eco-system Services Sri Lankan context Evolution and trends 2013. Anuradha Udunuwara
  • 3. Categorization  Public  Telecom (TSP)  Private  Internet (ISP)  Cable  Satellite  Managed Services 2013. Anuradha Udunuwara
  • 4. Telecommunication Service Provider Landline Wireless  Local Exchange Carrier  Mobile (LEC) operator/wireless  Incumbent LEC (ILEC) provider  Ex: SLT  MNO  Competitive LEC (CLEC)  MVNO 2013. Anuradha Udunuwara
  • 5. TSP  Telephone company  Telco  Telephone service provider  Telecommunications operator 2013. Anuradha Udunuwara
  • 6. Eco-System Customers …….. Regulators CSPs Content Equipment providers manufactur ers SDOs 2013. Anuradha Udunuwara
  • 7. Eco-System, ex:- Sources: France Telecom, Pyramid Research, May 2011 2013. Anuradha Udunuwara
  • 8. Services  Information  Ex: Access to Internet  Communication  Ex: Voice, video  Entertainment & media  Ex: TV 2013. Anuradha Udunuwara
  • 9. Telecommunications Regulatory Commission of Sri Lanka (TRCSL)  National regulatory agency for telecommunications in Sri Lanka  Promote sustained development in the telecommunication industry by  shaping the regulatory process  protecting public interest  being responsive to challenges in an increasingly competitive market  Ensure that competition in the market is  Open  Fair  effective 2013. Anuradha Udunuwara
  • 10. Licenses issued Fixed Access Telephone service 3 Cellular Mobile phones 5 Data Communications (Facility based) 6 Data Communications (Non-facility based) & ISP’s 9 Trunk Mobile Radio 1 Leased Circuit Providers 1 Licensed Payphone Service Providers 1 External Gateway Operators 32 Direct-to-Home Satellite Broadcasting Service 2 Cable TV Distribution Network 2 Sub Total 62 Source: September 2012 statistics, TRCSL 2013. Anuradha Udunuwara
  • 11. Sri Lanka subscriber base Total number of Fixed phones 3,489,898 16.9 Teledensity (Fixed Phones per 100 inhabitants) >100% Number of Cellular Mobile Subscribers 19,636,896 95.1 Mobile Subscription per 100 people Internet & Email Subscribers - Fixed 398,094* ~6% Internet & Email Subscribers (Mobile ) 839,928* Number of Public Pay Phone Booths 6,997 Trunk Mobile Radio Subscribers 206* * Provisional Source: September 2012 statistics, TRCSL 2013. Anuradha Udunuwara
  • 12. Source: September 2012 statistics, TRCSL 2013. Anuradha Udunuwara
  • 13. Source: September 2012 statistics, TRCSL 2013. Anuradha Udunuwara
  • 14. Source: September 2012 statistics, TRCSL 2013. Anuradha Udunuwara
  • 15. Employment Opportunities in Telecommunication Sector (SL) Category of Service 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Fixed Access Telephony – 8,793 SLT 8,648 8,802 9,126 8,681 8,411 7,303 7,211 7,295 7,172 7,033 6,983 6,557 6,297 6150 - WLL (Suntel + LankaBell + 476 814 740 783 810 822 833 814 1,053 2,154 2,852 2,532 2,388 2275 1995 Dialog Broadband) 425 Cellular 552 852 1,016 1,124 1,063 1,699 2,207 2,360 3,525 4,985 5,716 4,969 4,595 4353 190 Radio Paging 185 148 108 57 30 32 21 N/A N/A N/A N/A N/A N/A N/A 285 DATA Communication 318 337 337 437 277 285* 285* 242* 275* 275* 275* 275* 275* 275* Public 116 180 250 353 337 290* 236* 275* 295* 299* 299* 299* 299* 299* 299* Payphones 10,285 Total 10,697 11,129 11,386 11,446 10,893 10,388 10,813 11,245 13,425 15,444 15,805 14,488 13,741 12,982 *. – Provisional Source: September 2012 statistics, TRCSL 2013. Anuradha Udunuwara
  • 16. Evolution  Voice centric -> data centric  Wired -> wireless  Copper -> fiber  Legacy -> NGN  Verticals -> convergence  TDM -> IP 2013. Anuradha Udunuwara
  • 17. Mobile and Mobile Broadband Subscribers Grow Faster than Fixed Broadband Source: Infonetics Research, Mobile Backhaul Equipment and Services - Biannual Worldwide and Regional Market Size and Forecasts, September 2010 2013. Anuradha Udunuwara
  • 19. Trends SDN M2M Cloud Big data Virtualization BYOD 2013. Anuradha Udunuwara
  • 20. Food for thought - Some of my recent tweets The #healthcare industry The #enterprise #mobile Higher bandwidth & Automating things[with SDN] can take 5 ~10 actually reflects the largest device security market will #data growth could certified /trained humans out of the equation, opportunities in terms of be worth € .6 billion in the 6 see an exponential which is the single biggest cost for any #M2M. next 2 years- Analysys surge in #power company. Mason generation. 20 homes can now Over the next 5 years, #M2M will Biggest challenge for #LTE/LTE-A networks is generate more traffic "YOU CANNOT account for over 1% of overall band fragmentation. This could cause #manage what you than was carried by the #mobile traffic worldwide - Analysys difficulties in: economies of scale & #roaming entire #Internet cannot #monitor" Mason. backbone in 1995- Dr. Ian Bitterlin The current number of #mobile A full 2TB hard drive sent across connections is estimated to be 10 the Atlantic by courier will have #Fraud in #telecoms is 2nd only billion which is expected to reach to a lower carbon footprint & to fraud in banking, & growing 50 billion by 2025. arrive faster than 2TB sent via the Internet. More than half of #Machines are the new #Facebook's traffic #subscribers & networks are originates on #Wi-Fi is embedded being designed specifically for In less than 2 years, iPads will #mobiles. in 99% of the them. be more common in business than #smartphones BlakBerries-Gartner today. 2013. Anuradha Udunuwara
  • 21. Source: Intel 2013. Anuradha Udunuwara
  • 22. About the Author Eng. Anuradha Udunuwara is a Chartered Engineer by profession based in Sri Lanka. He has nearly a decade industry experience in strategy, architecture, engineering, design, plan, implementation and maintenance of CSP Networks using both packet-switched (PS) and Circuit-Switched (CS) technologies, along with legacy to NGN migration. Eng. Anuradha is a well-known in the field of CSP industry, both locally and internationally. Graduated from University of Peradeniya, Sri Lanka in 2001 with an honors in Electrical & Electronic Engineering, Eng. Anuradha is a corporate member of the Institution of Engineers Sri Lanka, a professional member of British Computer Society, a member of Institution of Electrical & Electronic Engineers, a member of Institution of Engineering & Technology (formerly Institution of Electrical Engineers), a member of the Computer Society of Sri Lanka, a life member of Sri Lanka Association for the Advancement of Science, senior member of the Carrier Ethernet Forum, member of the Internet Society, member of the Internet Strategy Forum, member of the Internet Strategy Forum Network, member of the Ethernet Academy, member of the NGN/IMS forum and member of the Peradeniya Engineering Faculty Alumni Association. He is also an ITIL foundation certified and the only MEF-CECP in the country. In his spare time Anuradha enjoys spending time with his family, playing badminton, photography, reading and travelling. He can be reached at udunuwara@ieee.org 2013. Anuradha Udunuwara