This document presents information on e-commerce. It defines e-commerce as the purchase and sale of goods and services using electronic systems like the Internet. The document outlines different types of e-commerce models including B2B, B2C, C2C, B2G, and M-commerce. It also lists opportunities like global markets and reduced costs, as well as challenges such as security issues. In conclusion, e-commerce allows businesses to create new offerings and improve existing products using electronic technologies.

1. Presented by -
Barkha Somani ,Mahim
Lodha,Mittali Jain
Rajat Suwalka
{M.B.A 1st sem
Sangam university}
Presented to -
Mrs. Nidhi bhatnagar
{Professor of managerial commnuication
SANGAM UNIVERSITY
Paper code 105}

2. 1. Commerce
2. E-commerce
2.1 examples of e-commerce
2.2 E-business v/s e-commerce
2.3 Uses of e-commerce
2.4 process
2.5 Types of E-commerce
2.5.1 B2B
2.5.2 B2C
2.5.3 C2C
2.5.4 B2G
2.5.5 M-C
3. Worlds leading companies
4. Opportunities
5. Pros
6. Cons
7. Summary

3.  Commerce is a division of trade or production which
deals with the exchange of goods and services from
producer to final consumer.
 Commerce need –
1) Product or service to sell.
2) Place from which to sell the products.
3) Figure out a way to get people to come to your place.
4) A way to accept order , money and returns.

4.  Commonly known as electronic commerce or
electronic marketing.
 It consist of buying and selling goods and
services over an electronic system such as the
internet.
 E-commerce is the purchasing , selling &
exchanging goods and services over computer
network or internet through which transactions or
terms of sale are performed electronically.

7. o Low Entry cost
o Reduces transaction cost
o Access to the global market
o Secure market secure

10.  B2B e-commerce is simply defined as e-
commerce between companies.
 E-commerce that deals with relationships between
and among businesses.
 For example, a tire manufacturer might sell to a
car manufacturer.

11.  Business-to-consumer e-commerce, or commerce
between companies and consumers, involves
customers gathering information; purchasing
physical goods or receiving products over an
electronic network.
 It is the second largest and the earliest form of e-
commerce.
 Example: Dell selling me a laptop

12.  Consumer-to-consumer e-commerce or C2C is
simply commerce between private individuals or
consumers.
 Example:
1. Mittali buying an iPod from barkha on eBay.
2. Rajat selling a car to mahim.

13.  B2G is generally defined as commerce between
companies and the public sector.
 Example: Business pay taxes, file reports, or sell
goods and services to Govt. agencies.

14.  M-Commerce is commercial transactions
conducted electronically by mobile phone.
 It is the process of buying and selling through
phones and other handheld devices.
 Example-Mobile banking , Mobile purchase,
Mobile investment

15.  Amazon
 JD .com
 Wal-Mart
 Ebay
 Otto group
 Alibaba(excluding wholesale)
 Groupe
 Tesco
 Rakuten
 Best buy

16. SUPPLIER CUSTOMER
 Global presence
 Improved
competitiveness
 Mass customizing and
targeting
 Substantial cost
savings
 New business
opportunities
 Global choice
 Quality of service
 Personalized products
and services
 Substantial price
reductions
 New products and
services

19.  Electronic commerce can increase sales and
decrease costs
 If advertising is done well on the Web, it can
get a firm’s promotional message out to
potential customers in every country
 Using e-commerce sales support and order-
taking processes, a business can
◦ Reduce costs of handling sales inquiries
◦ Provide price quotes

20.  It increases purchasing opportunities for
buyers
 Negotiating price and delivery terms is
easier
 The following cost less to issue and arrive
securely and quickly
◦ Electronic payments of tax refunds
◦ Public retirement
◦ Welfare support

22.  Unable to examine products personally.
 Not everyone is connected to the internet.
 There is the possibility of credit card number theft.
 Mechanical failures can cause unpredictable
effects on the total processes.

23.  Commerce
◦ Negotiated exchange of goods or services
 Electronic commerce
◦ Application of new technologies to conduct
business more effectively
 Using electronic commerce, businesses
have
◦ Created new products and services
◦ Improved promotion, marketing, and delivery of
existing offerings

24.  The global nature of electronic commerce
leads to many opportunities and few
challenges
 To conduct electronic commerce across
international borders, you must understand
the trust, cultural, language , and legal
issues