This document defines e-commerce and discusses its types. It describes e-commerce as business transactions conducted over the Internet and identifies the main types as B2B (business to business), B2C (business to consumer), C2C (consumer to consumer), C2B (consumer to business), and m-commerce (mobile commerce). The document also outlines some key aspects of each type and discusses the importance of e-commerce, supply chains, direct sales over the web, and e-commerce payment systems.

1. E-COMMERCE
& IT’S
TYPES BY
SARANYA SUMA
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2. CONTENTS
 E- COMMERCE DEFINITION
 A CYCLIC PROCESS
 IMPORTANCE
 SUPPLY CHAIN
 DIRECT SALES OVER THE WEB
 TYPES
 B2B and APPLICATION OF EDI IN B2B
 B2C
 C2C
 C2B
 M-COMMERCE
 E-COMMERCE PAYMENT SYSTEMS
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3. E-COMMERCE
&
O
R
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4. IT IS A CYCLE
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5. IMPORTANCE OF E-COMMERCE
• DISINTERDATION OF COSTS
• DIRECT PAYMENT
• EASY & SPEED DELIVERY
• CUT DOWN OF TRANSACTION COSTS
• 24/7 ACCESS
• WEB PERSONALISATION
• INCREASE IN BANKING
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6. 11/30/2015

7. TYPES
B2B
B2C
C2BC2C
M-
COMM
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8. B2B
• B2B is nothing but
where business
transactions takes place
between business to
business or companies
to companies over the
internet
• Almost 60-80% of
companies sales are
through b2b
B 2
B
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9. Application of EDI in B2B
SUPPLIER
SYSTEMS
FIRM
SYSTEMS
Shipping data
Payment data
Production/Inventory
requirements
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10. B2C
• B2C is completely
consumer based
business where all
business transactions
takes place between
business and
consumers .
• E-MALLS ,E-SHOPS ETC.,
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11. C2B
• It applies where the
consumer sells a
product or a service to a
business over the
internet
• Through this companies
reduce manufacturing
cost
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12. C2C
 C2C is a market place in
which consumer sells or
purchases goods &
services , sometimes for
data transmission
through internet to the
consumer
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13. M-COMMERCE
• It is the ability to purchase
goods and services through a
wireless internet enabled device
• Advanced stage of e-commerce
styles
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14. SUPPLY CHAIN
MANUFACTURER WHOLESALER
RETAILER DISTRIBUTOR
CUSTOMER
From manufacturer to direct customer is called is
disinterdation
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15. DIRECT SALES OVER THE WEB
MANUFACTURER WHOLESALER RETAILER CUSTOMER 45.00
MANUFACTURER RETAILER CUSTOMER 38.50
MANUFACTURER CUSTOMER 28.00
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16. Firms create UNIQUE PERSONALISED
web pages that display contents or
ads for products or services of
special interest to individual users
,improving the customer experience
and creating additional value
EX: AMAZON,FRROLE,FLIPKART etc.,
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17. Website personalisation
user website
Based on your portfolio and recent
trends ,here are some recommendations
CUSTOMER :I LIKE RED
COLOURED LEHENGAS
COMPANY: HERE ARE UR
INTERESTED COLOUR LEHENGAS
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18. Customer self service
The web provides a medium for customers to
interact with the company, at the customer’s
convenience and find info. That previously
required a human customer-support expert
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19. E-commerce payment systems
• DIGITAL CREDIT CARD
• DIGITAL WALLET
• MICROPAYMENT
• ACCUMULATED BALANCE
DIGITAL PAYMENTS
• STORED VALUE PAYMENTS
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20. • SMART CARDS
• DIGITAL CASH
• PEER-TO-PEER PAYMENTS
• DIGITAL CHECKING
• E-BILLING PRESENTMENT AND PAYMENT
SYSTEMS
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