The document discusses e-commerce and is a presentation by Raima Inaam and group members. It defines e-commerce and e-business, discusses the differences between the two, and provides a history of e-commerce. It then introduces Amazon as a major e-commerce business and describes the major types of e-commerce such as B2B, B2C, C2C.

2. E-COMMERCE

3. Group Presenter
Raima Inaam
Group Members
 Fateh Ali Shah
 Dilawaiz Babar
 Salsabeel Ishrat
 Aisha Syed

4. OUR OBJECTIVES
 E-Commerce And E-Business.
 Difference Between E-Commerce And E-Business.
 History Of E-Commerce.
 Introduction OF Amazon As E-Commerce Business.
 Major Types Of E-Commerce.

5. OUR OBJECTIVES
 Unique of E-commerce Technology and Their
Business Significance.
 Classification of E-Commerce Applications.
 Benefits And Limitations.
 Technology and E-Commerce In Perspective.

6. E-COMMERCE AND E-BUSINESS
 Definition of E-commerce:
 E-Commerce stands for electronic commerce.
 It is a branch of IT.
 The process of buying and selling of goods and services
through Internet is known as E-Commerce.
 Examples:
 Buying books online.
 Selecting a car online etc

7. E-COMMERCE AND E-BUSINESS
 EC can be defined from these perspectives:
 Business process
 Communication
 Interface
 Online
 Structure
 Market

8. E-COMMERCE AND E-BUSINESS
 Definition Of E-Business:
 E-business stands for electronic business.
 A company that does all or most of its transactions
through the Internet.
 Examples:
 Purchasing from suppliers.
 Supplying partners with information through an
extranet.

9. DIFFERENCE BETWEEN E-COMMERCE
AND E-BUSINESS
 E-Commerce involves:
 Digitally enabled commercial transactions
 Online payments
 Outward process e.g sales, purchases

10. DIFFERENCE BETWEEN E-COMMERCE
AND E-BUSINESS
 E-Business involves:
 More broader term.
 Inward process and outward process.
 E.g; Management

11. HISTORY OF E-COMMERCE
 In 1970 ASC X12 (Accredited Standards
Committee) protocol was used for exchange of
documents.
 In 1991 Berners-Lee give a birth to www (World
wide web)
 Years later credit system were introduce.
 In 1995 online payment methods were introduce by
Amazon and ebay in the e-commerce begins.

12. INTRODUCTION OF AMAZON AS E-COMMERCE
BUSINESS
 Amazon.com is an American international electronic
commerce company with headquarters in Seattle,
Washington, United States.
 It is the largest online retailer of the world.
 Jeff Bezos is the founder of Amazon.com and also
CEO Chief executive officer.
Jeff Bezos

13. INTRODUCTION OF AMAZON AS E-COMMERCE
BUSINESS
 Amazon.com Before and After:
 Most well-known e-commerce company
 Conceived by Jeff Bezos in 1994
 Opened in July 1995
 Four compelling reasons to shop
 Selection (1.1 million titles)
 Convenience (anytime, anywhere)
 Price (high discounts on bestsellers)
 Service (automated order confirmation, tracking, and shipping
information)

14. MAJOR TYPES OF E-COMMERCE
1. Market relationships based:
 Business-To-Business (B2B)
 Business To Consumer (B2C)
 Consumer To Business (C2B)
 Consumer To Consumer (C2C)
 Business To Government (B2G)

15. MAJOR TYPES OF E-COMMERCE
2. Technology-based:
 Peer-to-Peer (P2P)
 Mobile Commerce (M-commerce)

16. MAJOR TYPES OF E-COMMERCE
 Business-to-business (B2B)
 (B2B) – involves both electronic business
marketplaces and direct market links between
businesses (Supermarket and its suppliers).
 "B2B" E-commerce business model are only for
web based.

17. MAJOR TYPES OF E-COMMERCE
 Business To Consumer (B2C)
 B2C means enterprises provide a new shopping
environment for consumers through the Internet –
online stores, consumer can purchase online and
pay online.

18. MAJOR TYPES OF E-COMMERCE
 Consumer To Business (C2B)
 In this model, a consumer approaches website
showing multiple business organizations for a
particular service.

19. MAJOR TYPES OF E-COMMERCE
 Consumer To Consumer (C2C)
 (C2C) is the electronic commerce activity that
provides the opportunity for trading of products and
service amongst consumers.

20. MAJOR TYPES OF E-COMMERCE
 Business-To-Government (B2G)
 Business-to-government e-commerce or B2G is
generally defined as commerce between
companies and the public sector.
 It refers to the use of the Internet for public
procurement, licensing procedures, and other
government-related operations.

21. MAJOR TYPES OF E-COMMERCE
 Mobile Commerce (M-commerce)
 M-commerce is the buying and selling of goods and
services through wireless technology-i.e., handheld
devices such as cellular telephones.
 Wireless digital devices enable transactions on the
Web.

22. MAJOR TYPES OF E-COMMERCE
 Peer-To-Peer (P2P)
 Technology that enables networked peer computers
to share data and processing with each other
directly; can be used in C2C, B2B, and B2C e-commerce.

23. UNIQUE OF E-COMMERCE TECHNOLOGY AND THEIR
BUSINESS SIGNIFICANCE
 E-commerce:
 is every where.
 has global reach.
 operates according to universal standards.
 provides information richness.
 is interactive.
 increases information density.
 permits personalization.

24. CLASSIFICATION OF E-COMMERCE APPLICATIONS
 Electronic Markets
 Inter Organization Systems
 Customer Service

25. CLASSIFICATION OF E-COMMERCE APPLICATIONS
 Electronic Market:
 A network based location where business
interaction occur.
 The market handles all the business transaction
including the transfer of money between banks.

26. CLASSIFICATION OF E-COMMERCE APPLICATIONS
Inter Organization Systems:
 Inter organization system involves information flow
among two or more organizations.
Customer Service:
 This guide is written to help retail and ecommerce
companies fully tap the power of customer service and
provides them with seven critical guidelines.

27. CLASSIFICATION OF E-COMMERCE APPLICATIONS
Customer Service:
 This guide is written to help retail and ecommerce
companies fully tap the power of customer service
and provides them with seven critical guidelines.

28. BENEFITS AND LIMITATIONS
 Benefits:
 A company can easily & quickly locate new &
more customer , supplies & partners.
 Customer can receive relevant & detailed
information quickly.
 The delivery of goods will be more quickly.

29. BENEFITS AND LIMITATIONS
 Limitations:
 You need special expect to build the web services.
 The cost of development EC is very high & lack of
experience results in delay.
 Customer does not trust unknown seller & money
payment method.

30. TECHNOLOGY AND E-COMMERCE IN
PERSPECTIVE
 Internet and the Web technologies brought change
in commerce.
 No guarantee it will continue to grow
 Confront own fundamental limitations.

31. CONCLUSION
 E-commerce has become advanced which is fast
catching up as a way of life in many societies
around the world.
 Thus through E-Commerce the living conditions of
people & business has become suitable & helping
in making their businesses more beneficial.

32. THANK YOU