1) The document discusses using social media to connect with distance education students. It provides examples of 10 social media sites and tools that can be used, including Blackboard, blogs, Cramster, LinkedIn, and discussion boards. 2) Benefits of using social media include building a sense of community, learning more about students' lives, and promoting student engagement. 3) Keys to successful use of social media are respecting students' time, aligning with their skills and preferences, keeping distractions to a minimum, and using 2-3 tools that best fit the course topic and students.