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YOUR BIGGEST
HIDDEN COST
CHALLENGE
SAVING
TURNING CONCEALED
PRINT COSTS INTO
CLEAR SAVINGS
The true cost of print is
often obscured. When
you know where to look,
you can make clear
savings.
Here are some thoughts on how you
can work smarter …
IN THE OFFICE …
Printing costs account for
up to 3% of an organisation’s
revenue1
.
We think they’ve become a black hole in IT
budgets …
1
Based on research from ALL Associates Group, EDAM Whitepaper, 2012
Visible costs like hardware,
paper, consumables and
maintenance only add up to
around 20% of total office
print spend2
.
It’s the hidden costs incurred across your print
and document management that have the biggest impact
on budgets.
2
The True Cost of Enterprise Printing, IDC Report, 2011
FOR EXAMPLE...
... just add up how much
of your office print costs
are spent on these areas:
Dealing with helpdesk enquiries,
equipment management and
maintenance, staff training, print
servers, network connections and
print software.
IT SUPPORT AND
INFRASTRUCTURE
+
Uncoordinated buying with fragmented
purchase decision-making. Managing
multiple devices and suppliers, storing
consumables, restocking and controlling
inventories.
PROCUREMENT AND
ADMINISTRATION
+
The time end-users spend on actually
printing documents – setting up and
adjusting devices, dealing with issues
and hand-finishing.	
DOCUMENT
PRODUCTION
AND LABOUR
+
Managing pre- and post-printing
processes such as document filing,
storage, indexing, scanning, binding,
retrieval and distribution.
DOCUMENT
MANAGEMENT AND
WORKFLOWS
=
Many organisations still struggle to
assign a cost to many of these areas.
For those that can, it often adds up
to a lot more than they expect.
HIDDEN COSTS
If you already have good visibility
of the costs and a team with print
management experience, we have
the tools to allow you to take more
control.
WHAT CAN YOU
DO ABOUT IT?
Our software helps you
manage and improve
secure printing and job
routing, tracking and
controlling costs across
your organisation.
Whether it’s scanning
or printing, from PCs or
mobiles, you can also
ensure consistent output
and user experience across
different devices.
The range of print and
imaging hardware we
offer allows you
to consolidate and
standardise your
fleet of printers,
improve reliability and
cost-effectiveness,
even in legacy IT
environments.
SOFTWARE HARDWARE
If this sounds like a lot to manage,
or your team lacks the skills or
experience, you can consider a
Managed Print Service (MPS).
This lets you outsource the
management of your print to an
expert team.
OR ...
Nowadays the options are highly flexible
and you can choose between more
basic support or pick from a full range
of services and consultancy – even
a bespoke approach built around
specialist document requirements.
THE MPS OPTION
CustomerManaged
Canon Managed
Self-managed
hardware and
software
Fully outsourced MPS
Where would you fit on the line?
CHOOSING THE RIGHT MPS FOR YOU
MPS TARGETS COST SAVINGS BY ...
• Cutting time and effort spent dealing with multiple
suppliers
• Consolidating equipment and reducing the cost of
managing and maintaining multiple print devices
• Improving purchasing performance with centralised
procurement of all equipment and consumables
• Monitoring all print services and usage –
driving continuous improvement
• Reducing print wastage by establishing standard,
organisation-wide print rules.
In our experience, the best approach
is based on a proven methodology
that continues to deliver savings over
the longer-term. Like this ...
MPS SHOULD BE A
JOURNEY OF CONTINUOUS
IMPROVEMENT …
MPS
Discover
Highlighting potential
savings and improvements
in your current print
environment.
Design
Turning insights into
service recommendations
and a business case.
Review, Review, Review
Regularly analysing
performance and driving
continuous, long-term savings
and efficiencies across the
document lifecycle.
Transition and
implementation
Managing the introduction of
onsite services – training staff
in using the new equipment is
key.
Support and manage
Managing supplier contracts,
equipment and consumables, and
resolving any issues before they
become problems.
So you can focus on your core
business.
WHEREVER YOU
ARE ON YOUR
JOURNEY, WE CAN
HELP.
Here are three short examples
from our customers.
“ We’ve gained in so many ways. Print-
related costs have been substantially
reduced, which has significant impact
on our bottom line. We have far fewer
devices, which are more flexible
and resilient, and we have the right
machines in the right places. ”
	 SUE CHICK
	 PROJECT MANAGER,
IMAGINATION
“ The results achieved here speak
for themselves – we are now saving
over 60% of our previous printing
and copying costs.”
	 HORST SCHLÜCHTER
	 HEAD OF APPLICATION-MANAGEMENT &
INFRASTRUCTURE,
R&V VERSICHERUNG
“ We can drill down into the total
volume of print and see exactly what
it consists of – who’s printing what, on
which machines, how much is in colour
or black-and-white, and how much is
double-sided.”
	 PAUL CULLEN
	 TECHNICAL MANAGER,
ARMSTRONG WATSON
BUT WAIT.
THERE’S MORE …
THINK ABOUT
PRODUCTION
PRINTING.
THE WAY YOU PRINT
CAN ALSO BE A MAJOR COST DRIVER
Short run advertising
Booklets
Delivery notes
Reports
Brochures
Transactional documents
Personalised marketing
Posters and signage
In our experience, in-house
production print should save
between 10% and 30% over
outsourcing.
If your organisation is not achieving this kind of
result, or you are curious about taking these
operations in-house for the first time,
what are the key considerations?
In-house print capacity can
be a great resource – but it
only delivers real value and
saving over outsourcing if
people use it.
If you can channel more jobs through
your internal print rooms, and turn
around work faster, you can cut costs
and improve service.
AND EFFICIENT
WORKFLOW
MANAGEMENT
IS CRITICAL
Being able to offer the right services
in-house attracts more users, more
economies of scale and more value …
PRINT ON-DEMAND Short print runs and fast
turnarounds enable an agile response to changing demands.
VARIABLE DATA PRINT Easily customise communication
materials with engaging personalised content.
WEB TO PRINT Streamline service efficiency with online
job quoting, ordering and tracking.
We’ve seen this in our work, helping
all kinds of organisations drive savings,
increase efficiency and gain real
competitive advantage …
•	 Introducing new services to attract new users
•	 Automating production workflows and
optimising processes
•	 Improving cost management and enabling
accurate recharging.
SO IF YOU ALREADY HAVE AN
IN-HOUSE PRINT OPERATION
OR ARE THINKING OF
MAKING THE MOVE ...
... these are just three examples of
organisations who have achieved
outstanding results.
“ Managing the whole production
process in-house, we estimate we’ve
reduced almost 50% of our print-
related costs.”
	 NINO DEL PLATO
	 PROJECT MANAGER,
CENTRAL REPROGRAPHIC DEPARTMENT MANAGER,
ECOSFERA
“ Somewhere between €80,000 and
€108,000 has been saved per year in print
costs – instead of holding large stocks
of standardised folders and documents,
we now print only the precise number of
customised documents that we need.”
	 BENT KONGERSLEV
	 PROCUREMENT COORDINATOR,
SOUTH JUTLAND HOSPITAL
“ We’ve consistently achieved
high-quality results, day in, day
out. I estimate we have cut our
costs by about 50% across the
entire process.”
	 CHRISTOPH BRANDNER
	 GRAPHICS AND DESIGN DEPARTMENT HEAD,
RHI AG
HOW CAN WE
HELP YOU?
If you’re looking to reduce these
hidden costs, we can help ...
From office documents to specialist
or high-volume production.
We have the wide-ranging expertise
and market-leading technology that
can make a big difference to the way
you work with print.
© Canon Europa N.V. 2014
If there are any areas of particular interest that
you would like to discuss further, or to set up a
meeting, call Scott Ofield on 01235 433470
or email scott.ofield@cuk.canon.co.uk

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Your Biggest Hidden cost saving

  • 1. YOUR BIGGEST HIDDEN COST CHALLENGE SAVING TURNING CONCEALED PRINT COSTS INTO CLEAR SAVINGS
  • 2. The true cost of print is often obscured. When you know where to look, you can make clear savings. Here are some thoughts on how you can work smarter …
  • 3. IN THE OFFICE … Printing costs account for up to 3% of an organisation’s revenue1 . We think they’ve become a black hole in IT budgets … 1 Based on research from ALL Associates Group, EDAM Whitepaper, 2012
  • 4. Visible costs like hardware, paper, consumables and maintenance only add up to around 20% of total office print spend2 . It’s the hidden costs incurred across your print and document management that have the biggest impact on budgets. 2 The True Cost of Enterprise Printing, IDC Report, 2011
  • 5. FOR EXAMPLE... ... just add up how much of your office print costs are spent on these areas:
  • 6. Dealing with helpdesk enquiries, equipment management and maintenance, staff training, print servers, network connections and print software. IT SUPPORT AND INFRASTRUCTURE
  • 7. +
  • 8. Uncoordinated buying with fragmented purchase decision-making. Managing multiple devices and suppliers, storing consumables, restocking and controlling inventories. PROCUREMENT AND ADMINISTRATION
  • 9. +
  • 10. The time end-users spend on actually printing documents – setting up and adjusting devices, dealing with issues and hand-finishing. DOCUMENT PRODUCTION AND LABOUR
  • 11. +
  • 12. Managing pre- and post-printing processes such as document filing, storage, indexing, scanning, binding, retrieval and distribution. DOCUMENT MANAGEMENT AND WORKFLOWS
  • 13. =
  • 14. Many organisations still struggle to assign a cost to many of these areas. For those that can, it often adds up to a lot more than they expect. HIDDEN COSTS
  • 15. If you already have good visibility of the costs and a team with print management experience, we have the tools to allow you to take more control. WHAT CAN YOU DO ABOUT IT?
  • 16. Our software helps you manage and improve secure printing and job routing, tracking and controlling costs across your organisation. Whether it’s scanning or printing, from PCs or mobiles, you can also ensure consistent output and user experience across different devices. The range of print and imaging hardware we offer allows you to consolidate and standardise your fleet of printers, improve reliability and cost-effectiveness, even in legacy IT environments. SOFTWARE HARDWARE
  • 17. If this sounds like a lot to manage, or your team lacks the skills or experience, you can consider a Managed Print Service (MPS). This lets you outsource the management of your print to an expert team. OR ...
  • 18. Nowadays the options are highly flexible and you can choose between more basic support or pick from a full range of services and consultancy – even a bespoke approach built around specialist document requirements. THE MPS OPTION
  • 19. CustomerManaged Canon Managed Self-managed hardware and software Fully outsourced MPS Where would you fit on the line? CHOOSING THE RIGHT MPS FOR YOU
  • 20. MPS TARGETS COST SAVINGS BY ... • Cutting time and effort spent dealing with multiple suppliers • Consolidating equipment and reducing the cost of managing and maintaining multiple print devices • Improving purchasing performance with centralised procurement of all equipment and consumables • Monitoring all print services and usage – driving continuous improvement • Reducing print wastage by establishing standard, organisation-wide print rules.
  • 21. In our experience, the best approach is based on a proven methodology that continues to deliver savings over the longer-term. Like this ... MPS SHOULD BE A JOURNEY OF CONTINUOUS IMPROVEMENT …
  • 22. MPS Discover Highlighting potential savings and improvements in your current print environment. Design Turning insights into service recommendations and a business case. Review, Review, Review Regularly analysing performance and driving continuous, long-term savings and efficiencies across the document lifecycle. Transition and implementation Managing the introduction of onsite services – training staff in using the new equipment is key. Support and manage Managing supplier contracts, equipment and consumables, and resolving any issues before they become problems. So you can focus on your core business.
  • 23. WHEREVER YOU ARE ON YOUR JOURNEY, WE CAN HELP. Here are three short examples from our customers.
  • 24. “ We’ve gained in so many ways. Print- related costs have been substantially reduced, which has significant impact on our bottom line. We have far fewer devices, which are more flexible and resilient, and we have the right machines in the right places. ” SUE CHICK PROJECT MANAGER, IMAGINATION
  • 25. “ The results achieved here speak for themselves – we are now saving over 60% of our previous printing and copying costs.” HORST SCHLÜCHTER HEAD OF APPLICATION-MANAGEMENT & INFRASTRUCTURE, R&V VERSICHERUNG
  • 26. “ We can drill down into the total volume of print and see exactly what it consists of – who’s printing what, on which machines, how much is in colour or black-and-white, and how much is double-sided.” PAUL CULLEN TECHNICAL MANAGER, ARMSTRONG WATSON
  • 29. THE WAY YOU PRINT CAN ALSO BE A MAJOR COST DRIVER Short run advertising Booklets Delivery notes Reports Brochures Transactional documents Personalised marketing Posters and signage
  • 30. In our experience, in-house production print should save between 10% and 30% over outsourcing. If your organisation is not achieving this kind of result, or you are curious about taking these operations in-house for the first time, what are the key considerations?
  • 31. In-house print capacity can be a great resource – but it only delivers real value and saving over outsourcing if people use it.
  • 32. If you can channel more jobs through your internal print rooms, and turn around work faster, you can cut costs and improve service. AND EFFICIENT WORKFLOW MANAGEMENT IS CRITICAL
  • 33. Being able to offer the right services in-house attracts more users, more economies of scale and more value … PRINT ON-DEMAND Short print runs and fast turnarounds enable an agile response to changing demands. VARIABLE DATA PRINT Easily customise communication materials with engaging personalised content. WEB TO PRINT Streamline service efficiency with online job quoting, ordering and tracking.
  • 34. We’ve seen this in our work, helping all kinds of organisations drive savings, increase efficiency and gain real competitive advantage … • Introducing new services to attract new users • Automating production workflows and optimising processes • Improving cost management and enabling accurate recharging.
  • 35. SO IF YOU ALREADY HAVE AN IN-HOUSE PRINT OPERATION OR ARE THINKING OF MAKING THE MOVE ... ... these are just three examples of organisations who have achieved outstanding results.
  • 36. “ Managing the whole production process in-house, we estimate we’ve reduced almost 50% of our print- related costs.” NINO DEL PLATO PROJECT MANAGER, CENTRAL REPROGRAPHIC DEPARTMENT MANAGER, ECOSFERA
  • 37. “ Somewhere between €80,000 and €108,000 has been saved per year in print costs – instead of holding large stocks of standardised folders and documents, we now print only the precise number of customised documents that we need.” BENT KONGERSLEV PROCUREMENT COORDINATOR, SOUTH JUTLAND HOSPITAL
  • 38. “ We’ve consistently achieved high-quality results, day in, day out. I estimate we have cut our costs by about 50% across the entire process.” CHRISTOPH BRANDNER GRAPHICS AND DESIGN DEPARTMENT HEAD, RHI AG
  • 39. HOW CAN WE HELP YOU? If you’re looking to reduce these hidden costs, we can help ...
  • 40. From office documents to specialist or high-volume production. We have the wide-ranging expertise and market-leading technology that can make a big difference to the way you work with print.
  • 41. © Canon Europa N.V. 2014 If there are any areas of particular interest that you would like to discuss further, or to set up a meeting, call Scott Ofield on 01235 433470 or email scott.ofield@cuk.canon.co.uk