According to a recent Gartner Group study, document output costs can consume between 1-3% of an organization\'s annual revenue.

1. Reduce Costs
Maximize Control
Streamline Operations
Secure Devices
Conserve Resources
ENCOMPASS
Managed Print Services

2. Managing to do
more with less.
At a time when more and more companies are looking for ways to reduce costs and
increase efficiency, Toshiba offers a proven solution that’s been helping companies like yours
for years—Encompass Managed Print Services (MPS). By optimizing your fleet of printers
and managing your print environment, we’ll help you reach your financial goals while allowing
you to focus on day-to-day operations.
The Managed Experience counts
Print Experts Toshiba’s Managed Print Experts are
At Toshiba, we’ve moved far beyond highly experienced in implementing a
the box. Our people bring innovative, time tested and finely tuned process
real-world solutions to help you cut of optimizing print environments for
costs, streamline operations, control businesses to provide maximum
productivity and efficiency. CIO Enterprise
your output environment, secure
Value Award
your documents, and reduce your • 2003 - 1st MPS strategy launched WINNER
environmental footprint. If there’s one and 1st enterprise customers
thing every business and our planet can Our Encompass Document
• 2004 – 1st MPS global customers Analysis Program received
use right now, it’s managing to do more
with less. • 2005 – Encompass Document the CIO Enterprise Value
Analysis Program awarded Award. Judging is based on
CIO Enterprise Value Award business value criteria such
as the strategic, customer,
social, and financial impact as
well as technical excellence.
Our Award Winning Encompass
program saves businesses an
average of 30-40%, with the
most substantial savings as
high as 60%.
ENCOMPASS
Managed Print Services

3. Six Sigma process
The Encompass Program uses Our Six Sigma DMAIC process includes:
the proven business management
• DEFINE the objectives, constraints,
strategy of Six Sigma combined INE ME
AS
with our extensive knowledge of
timeframes & participants EF
D
UR
print management. We begin with • MEASURE the assets, usage,
E
an Encompass Document Analysis workflow & cost drivers SIX
NTROL
of a company’s document output SIGMA
ANAL
• ANALYZE data to create detailed cost
fleet and identify any inefficiencies. profiles for every product & process
CO
YZ
These inefficiencies may include
E
• IMPROVE the current environment
redundant, underutilized, and outdated IMPROVE
with an effective solution
equipment, high cost local devices as
well as hidden costs of storerooms • CONTROL through ongoing
overflowing with mismatched benchmarking, cost improvements, etc.
and outdated printer supplies.
Allow our expert
analysts to identify
inefficiencies
and develop a
custom plan for
your business.

4. Putting our award-winning
program into action.
As part of your Encompass Document Analysis, our trained professionals will provide an
on-site walk-through of your offices and a complete inventory of your fleet of document
equipment. We help you consolidate your print volume to more efficient multifunction devices
and to your existing efficient network laser printers. This optimization can reduce costs,
streamline operations, maximize control, secure your documents, and conserve resources.
Reduce costs Businesses that have already taken How Customers Fleet
Optimization:
advantage of our Managed Print Save Money 65-75%
We calculate precisely how much Better
Services have realized an average Pricing:
waste occurs within your company 0-15%
savings of between 30% and 40%, with Acquisition
and/or individual departments. Method: 0-5%
the most substantial savings as high
Our experts determine the cost Vendor/Asset
as 60%. Areas of cost savings include Management:
savings you can expect, including
fleet optimization, acquisition method 0-5%
hard savings through the reduction
and vendor/asset management.
of hardware costs as well as soft
savings through improved efficiency.
Free up your IT resources by letting us
manage and optimize your print output fleet.
Reduce number
and types of devices
Optimize printing
ChangeCh
On-line supplies ordering
On-line service requests
#rd3
Interface with one vendor
#rd3
ENCOMPASS
Managed Print Services

5. VISIBILITY
SPEND CONTRACT
MANAGEMENT MANAGEMENT
EXPENSE
CONTROL
Streamline operations Our Global Services Portal is a secure,
Many organizations utilize their IT easy-to-use, online site that enables you
personnel to manage the printer fleet.
Such operations require multiple
to access your account information 24/7.
resources to provide dispatch of service
calls, technical support, troubleshooting,
Maximize control Another way you can control and
monitor your print environment is
supplies, and repairs, not to mention the One of the best ways to control printing
through our Global Services Portal
installation, configuration, and relocation costs is to control the use of print
(GSP). GSP is an easy-to-use online
of devices. Our Managed Print Services devices. We offer rules-based network
procurement and support site for your
conveniently provide you with a single printing so you can control the use of
business. It enables you to access
source for service, supplies, and billing, print devices. You can predetermine
your account information 24 hours a
thus freeing up your IT resources. printing parameters including size,
day, seven days a week. The website is
volume, mandatory duplex printing,
secure, convenient and easy to navigate,
Toshiba’s Managed Print black and white vs. color, and the ability
in order to allow you to streamline asset
Services include: to redirect jobs to lower-cost devices.
management, review usage, procure
You can notify users of job costs and
• PageSmart, the comprehensive supplies and request services.
environmental impact before they
pricing program that includes:
print in order to increase awareness • Equipment ordering
- Encompass and Encompass
of printing costs and to decrease • Supplies requisition
Impressions toner, as well as
waste. You can also implement rules • Fleet management
other manufacturers
to increase document security and • Usage monitoring
- Fleet monitoring
meet regulatory requirements by • Reports on devices including:
- Device level monitoring (usage,
preventing confidential documents - Population
consumables status, automated
from being printed or informing you - Usage
supplies replenishment)
who printed them and when. - Total cost
• National service for Toshiba and
- Service history
non-Toshiba devices
• Reports categorized by:
- Help desk and technical support
- Fleet
- Onsite repairs
- Product type
- Online portal for efficient
- Brand
ordering of supplies
- Location
- Individual device

6. Eco-innovation
and data security.
Two of the most common concerns of today’s businesses are preserving the environment and
securing valuable data. At Toshiba, they’ve been top priority for years. We have systems in
place to help businesses meet company requirements as well as government regulations.
Reducing your impact The report also provides clear metrics Toshiba devices incorporate energy
of how optimization of your document saving features such as:
on the environment
output fleet will impact the environment. • TonerSave Mode
Toshiba will analyze your Benefits of optimization
current eco footprint and • Blank Page Elimination
include the reduction of
find ways to measurably electrical consumption by • Letterhead Print Mode
improve it in the future anywhere from 300 to 1,500 • Default Duplex Printing
with our Encompass kWh per year. Eliminating
Green Report. This • Restriction of Color Printing
single-user devices can
report provides clear, positively impact the • Super Sleep Mode
accurate measurements environment by reducing We also offer programs to reduce
of your office printing supply usage, energy your environmental impact such as
environmental footprint consumption and waste consumables recycling programs
in terms of paper to landfill. For instance, (Zero Waste to Landfill) and equipment
consumption, electrical 60,000 pages printed on the disposal services.
consumption and CO2 eSTUDIO635 uses 1 toner
emissions, natural resource and solid bottle while the same number of pages
waste impact as well as environmental produced with desktop printers uses 30
and economic costs. toner cartridges.
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7. Up SeSecures Print Output
Protects Data
Creates Secure PDF
Controls Access
Controlled
Control access
to your MFP
with Network
With our Secure Authentication.
MFP Vulnerability
Assessment, we’ll
help you achieve
a uniform level of
security across your
devices and network.
The security of Toshiba Our Encompass Security Assessment
includes four areas of focus:
Toshiba utilizes innovative security
technologies and expert personnel • Device security
who are trained and certified as • Access security
part of our Encompass Security
• Document security
Vulnerability Assessment Program.
Our Professional Services Consultants • Device end of life security
are experienced in analyzing and One of our Professional Services
assessing device, fleet and enterprise Consultants can develop a security plan
document security. Multiple points of specifically designed for your company
vulnerability are assessed including as well as your budget.
devices not manufactured by Toshiba.
Contact your local Toshiba dealer to
After analyzing possible security risks,
gain control of your document output
our experts provide you with a detailed
fleet today!
security plan and help you implement it.

8. ENCOMPASS
Managed Print Services
Corporate Office 2 Musick, Irvine, CA 92618-1631
Tel: 949-462-6000
East Coast 959 Route 46 East, 5th Floor, Parsippany, NJ 07054
Tel: 973-316-2700
Midwest 8770 W. Bryn Mawr Ave., Suite 700, Chicago, IL 60631
Tel: 773-380-6000
South 2037 Bakers Mill Rd., Dacula, GA 30019
Tel: 678-546-9385
West Coast 142 Technology, Suite 150, Irvine, CA 92618
Tel: 949-462-6262
Web Site www.copiers.toshiba.com