The document discusses the importance of implementing a managed print strategy to reduce costs associated with aging printer fleets. It notes that printer volumes are increasing 11% annually, half of all documents originate from printers, and over 50% of fleets are over 5 years old. A managed print strategy can save 20-50% versus individual purchases by consolidating supplies, support, and billing based on actual print volumes. It also improves IT efficiency and enables remote monitoring and maintenance of devices. The document provides steps for developing a managed print strategy including assessing total costs, identifying customer needs, creating an implementation plan, and ongoing reporting.

1. Simile Imaging Solutions The Importance of a Managed Print Strategy Practical Cost Reduction and Process Improvement Strategy

2. Trends Impacting Document Technology Decisions Growing Output Fleets Increased Paper Usage Administrative Burden Corporate Cost Cutting Initiatives

3. Growing Costs Aging Fleets Heavy IT Burden Printer Volumes Increasing at 11%** 9% Black & White and 19% color Paper Use is Expected to Grow for the Next 20 Years 55% of Network Traffic Printer-Related* 25-30% of Help Desk Calls Printer-Related* 60% of Documents Originate at Printers* 50% of Fleets Over 5 Years Old Excessive Repair Time by IT Department Growing Output Fleets * Gartner Group ** IDC

4. Growing Fleet of Aging Devices HP Confidential LaserJet IID Aug 1989 LaserJet 5L Mar 1996 LaserJet IIIsi Oct 1989 LaserJet 4 Nov 1993 LaserJet IIID Jul 1991 Older Printers Cost More to Operate

5. SUPPLIES Managing the broad variety of required supply items to have them in the right place at the right time is difficult and expensive. VENDORS Multiple vendors for supplies and repair service reduce accountability and increase the administration of the output fleet. INFORMATION TECHNOLOGY Multiple drivers are required to support all models in the fleet, adding to IT’s burden to provide updates and maintenance. MANAGEMENT COSTS Increasing Number of Models

6. Inventory of Costly Supply Items $184 $269 $184 $184 $129 $129 $169 $169 $109 $109 $109 $129 $59 $59 $59 $89 $107 $107 $107 $59 $59 $169 $169 $169 $169 $309 $309 $109 $109 $169 $309 $184 $109 $109 $129 $134 $199 $199 $134 $269 $269 $269 $269 $269 $269

7. Increasing Paper Usage Billions of Pages

8. COST SAVINGS Buying pages can save 20%-50% over buying devices, related service contracts, and supplies individually.* One invoice for the actual pages printed monthly reduces the purchase transactions and the administration of the printer fleet. LIFE CYCLE EXTENSION Proactive maintenance by trained technicians protects the capital investment, ensuring reliability. IT MANAGMENT Allows IT to focus on their core initiatives, increasing available time to complete projects. OPPORTUNITIES Opportunity for Managed Print Services * Gartner Group

9. Enabling Technologies REMOTE MONITORING Real time reporting of device status Error alert reporting Supply level tracking and auto reordering Auto meter read reporting Proactive preventative maintenance

10. Developing a Managed Print Strategy CUSTOMER ISSUES Goals & Motivations Customer’s Issues Objectives & Challenges C-level IT Motivations to Change ASSESSMENT Total Cost of Ownership IMPLEMENTATION Schedule MANAGED PRINT Strategy for Cost Control

11. Developing a Managed Print Strategy IMPLEMENTATION Schedule Current Environment Device Inventory Population Locations Total Cost of Ownership Volumes Operating Cost Service & Support Supply Inventory ASSESSMENT Total Cost of Ownership CUSTOMER ISSUES Goals & Motivations MANAGED PRINT Strategy for Cost Control

12. Developing a Managed Print Strategy ASSESSMENT Total Cost of Ownership Managed Print Strategy Total cost of ownership comparison Direct costs Related costs Supporting documentation Detail device inventory Cost details Cost assumptions Areas for improvement Suggested Solutions MANAGED PRINT Strategy for Cost Control IMPLEMENTATION Schedule CUSTOMER ISSUES Goals & Motivations

13. Developing a Managed Print Strategy Ongoing Relationship Implementation Plan Schedule Results reporting ASSESSMENT Total Cost of Ownership MANAGED PRINT Strategy for Cost Control IMPLEMENTATION Schedule CUSTOMER ISSUES Goals & Motivations