This document provides information about the "Improving Quality in Children's Services" conference that will be held on October 30, 2007 in London. The conference aims to identify practical methods for improving quality in early years and childcare services. It will explore systems for quality improvement and how quality provision benefits children's outcomes. Delegates will receive advice on providing high quality services, which benefits children and ensures long-term sustainability. The conference will address key topics like quality improvement strategies and will feature presentations from experts in the field.

1. Improving Quality in
Children’s Services
Delivering continuous quality improvement
Tuesday 30 October 2007 - London
The Improving Quality in Children’s Services conference will identify
and recommend practical methods for effectively improving quality in
early years and childcare.
This major national conference will explore the increasing focus on
robust and multi-faceted systems for improving quality. This mounting
focus is a result of consistent evidence reaffirming the importance of
quality provision to outcomes for children and young people.
Delegates will receive practical advice about providing high quality
services. This not only benefits children and young people; it is the
only way to guarantee long lasting sustainability.
Attendance at this conference, with all the key stakeholders, is an
essential step in tackling issues and challenges in improving quality
head on now, both conceptually and practically to ensure momentum
is maintained and the benefits realised.
Key hot topics covered are:
3 Strategies for quality improvement in early years
and extended schools
3 Developing cost effective quality programmes
3 Implementing quality improvement principles and plans
3 Measurement and evaluation of quality
Headline Speakers:
Sue Owen
Director, Early Childhood Unit, NCB
Jil Clarke
Quality Advisor, Services for Children,
Young People and Families, Cornwall
County Council
Karen Hillier
Quality Manager, Reading Borough
Council
Helen Hodsdon
Leadership and Quality Development
Consultant
Debbie Garvey
Independent Trainer and Consultant,
Stonegate Training Consultancies
Dr Susan Merry
Independent Educational Management
Consultant
Media partner
In association with:

2. Conference Programme Tuesday 30 October 2007 - London
9.30am Registration and refreshments
10.00 Welcome and introduction
Chair: Anne Longfield OBE, Chief Executive,
4Children
10.10 Quality Improvement Principles
Sue Owen, Director, Early Childhood Unit, NCB
NCB is currently working on the National Quality
Improvement Network. This session will focus on
what the NQIN’s goals are, how they are going about
implementing them and how they will improve services.
10.35 Delivering quality and regulation framework
Ofsted has created a “quality framework for extended
services” to support schools and other agencies
to develop extended services. It stems from local
authorities and schools’ desires for a practical process
to support development. This session will address the
key features of the review process and the benefits of
self-review.
11.00 Questions and discussion
11.20 Refreshments and networking
11.50 Practical seminar sessions
S1. Quality in early years
Debbie Garvey, Independent Trainer and Consultant,
Stonegate Training Consultancies
Practical advice on assessing quality in the early
years, the challenges that this creates and how
other settings can ensure that quality has an
impact on provision from 0-5.
S2. Quality in extended services
This session will examine a case study on good
practice in a successful extended school and
how this has an impact on Ofsted grading. It will
focus on how quality can be brought into extended
services to ensure that services for children, young
people, communities and families are the best they
can be.
S3. Cost effective quality programmes
Geethika Jayatilaka, Deputy Chief Executive, and
Charlotte Pace, Children’s Workforce Consultant,
4Children
This seminar will address the issue of how
assessing quality within your setting can be done
easily and in a cost effective way. Looking at
specific tools to make quality assurance as simple
and smooth as possible.
S4. Evaluation of quality
Dr Susan Merry, Independent Educational
Management Consultant
Practical advice on how the constant evaluation of
quality has a vital impact on services. Evaluation
of quality is a cycle that needs to be adapted and
clear measurements need to be set.
S5. Quality improvement strategies
Helen Hodsdon, Leadership and Quality Development
Consultant
This session will address how quality can be
improved through planning and having clear
strategic goals which are reinforced back into the
organisation. What are the tools needed for quality
improvement strategies?
12.50pm Lunch and networking
1.50 Structured networking session
This session will give the opportunity to network, share
concerns and challenges. Discuss practical issues and
solutions with other colleagues and communicate best
practice ideas.
2.50 Practical seminar sessions (repeated)
QUALITY - THE VIRTUOUS CIRCLE
This session will look at two separate local authorities and how they have
dealt with the issue of quality to ensure that the services they provide for
children, young people and families are the best that they can be. There
will be a focus on what they have proactively done and what challenges
they have faced and how this has impacted the communities in their areas.
3.50 Local authority case study 1
Jil Clarke, Quality Advisor, Services for Children,
Young People and Families, Cornwall’s Children’s
Services Authority, Cornwall County Council
4.10 Local authority case study 2
Karen Hillier, Quality Manager, Reading Borough
Council
4.30 Questions and discussion
4.45 Close
Programme is subject to change, please check
www.4Children.org.uk/qualityconference07

3. Improving Quality in
Children’s Services
Delivering continuous quality improvement
The Improving Quality in Children’s Services
conference aims to provide a positive catalyst for
developing strategies to improve quality at all levels
within childcare. This event will identify clear steps
and processes to achieve this ambition.
The issue of quality is fundamental to the Childcare
Act 2006 and the 10 year strategy for childcare. The
plan sets out an ambitious new approach to deliver
comprehensive, high quality, sustainable support for
children and families in every area. Providing high
quality services is the only way to guarantee long
lasting sustainability.
Attendance at the Improving Quality in Children’s
Services conference is a key step in providing a high
quality early learning experience for all children. This
event will highlight and disseminate best practice,
bringing together key players and stakeholders to share
experiences and showcase solutions.
Who should attend?
3 Directors of Children’s Services
3 Heads of Early Years
3 Children’s Centre and Sure Start
Programme Managers
3 Early Years and Childcare Managers
3 Quality Assurance Managers and Officers
3 Quality Advisors
3 Quality Training Managers and Officers
3 Special Educational Needs Managers and
Coordinators
3 Community Development Managers and
Coordinators
3 Cluster Managers
3 Extended Schools Remodelling Advisors
and Coordinators
3 Workforce Development Managers and
Coordinators
3 Business Support Officers
3 Childcare Development Managers and
Officers
3 Childcare Business Advisors
3 Inclusion Services
3 Head and Deputy Head Teachers
3 Extended Schools Managers and
Coordinators
3 School Governors
3 School Improvement Units
3 School Workforce Advisors
3 Childcare Providers
3 Out of School Providers
3 TDA Regional Advisors

4. Booking Form
Bookings can be made by phone, fax, internet or post
Phone: 020 7522 6970
Fax: 020 7512 2010
Online: www.4Children.org.uk/qualityconference07
Post: 4Children
City Reach
5 Greenwich View Place
London E14 9NN
Enquiries: events@4Children.org.uk
Membership offer
If you would like to take advantage of the membership prices
below but are not currently a member you can join today.
Phone 020 7512 2100 for more information or to become a
member.
Select your rate
4Children membership number
cccccc
Note: You must insert a correct membership number to ensure you get the discounted prices.
If you are unsure please phone 020 7512 2100 to check your membership number.
Contact details
To book additional delegates please photocopy this form
Please complete in block capitals
Name
_______________________________________________________
Job title
_______________________________________________________
Organisation
_______________________________________________________
Address
_______________________________________________________
_______________________________________________________
Town
_______________________________________________________
County Postcode
_______________________________________________________
Telephone
_______________________________________________________
Email
_______________________________________________________
Where did you hear about this conference?
_______________________________________________________
Any dietary or access requirements
_______________________________________________________
We will confirm your booking by email within 72 hours. If you have not heard from
us after this time please contact the Events team on 020 7522 6970.
How to pay
c Enclosed is a cheque for £_____________ made payable to
4Children Trading Limited
c Please invoice me for the sum of £________________
Invoice address
________________________________________________________
________________________________________________________
________________________________________________________
Purchase order number if applicable ____________
c I wish to pay by credit card
Please charge my
c Visa c MasterCard c Maestro (issue no cc )
The sum of £ _____________
Card number
cccccccccccccccc
Start date cc / cc Expiry date cc / cc
Security code (last 3 digits on back of card) ccc
Cardholder’s name and address if different from above
Name
________________________________________________________
Address
________________________________________________________
________________________________________________________
________________________________________________________
Seminar choices
Please tick (a) two seminar choices
S1. Quality in early years c
S2. Quality in extended services c
S3. Cost effective quality programmes c
S4. Evaluation of quality c
S5. Quality improvement strategies c
Improving Quality in Children’s Services
Tuesday 30 October 2007 – London
Full rate
Non-members
£245 + VAT c
Reduced rate
4Children members who are
not childcare providers
£185 + VAT c
Discounted rate
4Children members who are
childcare providers
£145 + VAT c
By registering for a 4Children event, or purchasing a product or service, your name will be stored
on a database enabling 4Children to send you information about future 4Children events, products
and services by email, direct mail, fax or phone. If you wish to be removed from this database
please write to the Marketing Manager at the above address. From time to time, and with your
permission, we may also make your details available to carefully selected companies who have
offers and information that may be of interest to you. To receive this information please tick below.
[ ] Yes, I would like to receive carefully selected information from third parties.
All cancellations must be made in writing and received 14 days prior to the conference.
Cancellations will be subject to an administration charge of 25%. We cannot, unfortunately,
refund cancellations made after this time.
4Children is registered as Kids’ Clubs Network in England and Wales no. 01789253. A registered
charity no. 288285. 4Children (Trading) Ltd is registered as Kids’ Clubs Network (Trading) Ltd.
Registered in England and Wales no. 02433565. VAT registration no. 524954431. Kids’ Clubs
Network (Trading) Ltd is a subsidiary of Kids’ Clubs Network. Registered offices as above.
Photography © Jason Salmon