The document describes print management services from HP and Xerox that are offered through Genisys. The services include leasing or purchasing printers and multifunction devices with ongoing supplies management and maintenance. Customers can choose usage-based billing models to save up to 30% on print costs. The services also provide improved staff productivity, asset optimization, and reduced total cost of ownership through simple integration and consistent print quality. Additional services like fleet management, secure printing, and job accounting are described to help customers control costs and protect their print investments.

1. PRINT MANAGEMENT
SERVICES
HP SMART PRINTING SERVICES
You can choose from a range of cash-efficient,
usage-based billing models, all offering savings of up
to 30% on print-related costs. As well as ensuring:
- Immediate total cost of ownership (TCO) benefits
- Simple and proven IT network integration
- Increased user satisfaction through consistent print
quality
- Improved staff productivity and asset optimisation
HP Smart Printing Services, printers and multifunction
devices are purchased or leased flexibly, and
then on-going monochrome and colour supplies
management and maintenance is provided
over a contracted period. Genisys will be able
to offer a programme of services, tailor-made for
your company and comprised of the following
components:
Hardware
As a global market leader in the printer sector,
HP guarantees you the use of state-of-the-art
technology. Genisys will recommend the most
suitable printersandmultifunctiondevices tooptimise
your printer environment. Plus, any HP devices you
already own (typically less than 24 months old) can
be integrated into your contract.
Supplies
The use of HP Supplies – ink cartridges, toner
cartridges and maintenance kits – will guarantee that
your fleet of printers and multifunction devices always
runs smoothly. To help you monitor and manage
the status of these supplies, HP offers you access to
HP Service portal. This easy-to-use web tool delivers
precise, up-to-date information on your service
contract and supplies usage, plus access to an order
menu. Also available is HP Remote Monitoring which
collects critical data from your networked printers
and automates necessary actions. So if your toner
levels are down or a maintenance kit is required, the
necessary delivery will be initiated automatically.
Services
A range of services is available to ensure problem-
free printing operations throughout the duration of
your contract. On-site hardware support services
offer peace of mind against potential problems, with
a choice of response times to suit your business. All
required spare parts are included.
HP Smart Printing Services allows you to deploy a
managed printing and copying environment that’s
tailor-made for your business. All management and
maintenance tasks are handled reliably by Genisys
and HP. Reduced costs and improved efficiency
which will raise the long-term productivity of your
staff and your company by taking the strain off your
internal IT and service departments so that they can
concentrate on key tasks, minimising the number of
bills and orders that need to be processed will bring
financial benefits to your company. Also protection of
your capital assets, up to 30 % cost savings versus your
usual form of management (IDC, 2004) and minimised
logistics and administrative processes.
Parkview Business Centre, Crockford Lane, Chineham, Basingstoke
RG24 8NA
Telephone: + 44 (0) 1256 307777 Fax: + 44 (0) 1256 818904
www.genisys-group.com
New Loom House, 101 Back Church Lane, London, E1 1LU
Telephone: + 44 (0) 20 7959 5777 Fax: + 44 (0) 20 7959 5778

2. XEROX PAGEPACK
A range of services is available to ensure problem-
free printing operations throughout the duration of
your contract. On-site hardware support services
offer peace of mind against potential problems. All
required spare parts are included.
The PagePack Advantage also includes:
- A fixed cost-per-page regardless of what is printed
- Predictable costs based on an agreed price
- An all-inclusive contract: consumables and service
- Consumables ordering online 24/7 and delivered
at your door
In an unmanaged environment, every document
printed uses a variable amount of ink or toner. You
pay a different price for every print and the costs
are unknown. Service calls are unpredictable and
so are the charges. With PagePack all your variable
expenses are consolidated. You pay a fixed cost-
per-page that reduces overall expenditures.
PagePack service will help increase your company’s
productivity as it saves on hidden costs, such as staff
resources and prevents shortages of consumables,
by simplifying ordering and vendor management.
With PagePack there’s no need to keep an inventory
of consumables on hand. Place all orders online or
by telephone. Genisys’ team of technical specialists
have been trained by Xerox to provide on-site with
hands-on technical support by the next business day
or even sooner in most regions. All spare parts, labour
and travelling expenses are included.
With PagePack Remote Services Platform you get
real-time visibility of your Xerox networked devices;
MeterAssistant® automates the process of collecting
and submitting meter reads for accurate billing, so
you pay for what you actually use.
ADDITIONAL SERVICES & SOLUTIONS
Fleet Management:
Get the most from your printing and imaging
environment by using a single tool to manage your
device fleet. This single solution can allow you
to remotely install, configure, monitor, maintain,
troubleshoot, and support your printing and imaging
environment. This will all ultimately aid in increasing
business productivity by helping you save time,
control costs, and protect your investment.
Secure Printing:
Secure printing module will ensure print jobs will not
sit uncollected on the printer, instead; jobs only print
when released by the user.
Pull Printing:
Pull printing provides for a roaming print solution where
users print to a single queue and jobs will be “pulled”
to any printer where they authenticate. This module is
also known as ‘follow me printing’.
Mobile Printing:
Printing can now become a mobile function using
smartphones and mobile devices. This module will
meet the needs of a workforce that is increasingly
dependent on smart mobile devices
Job Accounting:
Monitor, allocate and control your printing resources
by tracking detailed printer usage information by
printer, user, project, department or cost centre.
This will help identify savings opportunities, reduce
operating costs and help gain a higher degree of
control of your overall print environment.
Device Authentication & Security:
This module will only allow device access to
authorized users via PIN, PIC, Mobile release and
Proximity Readers. At the same time, increase security,
strengthen compliance and reduce risk of your device
security, for your printing and imaging devices.
Implement best-practice print policy rules:
- Remind users via pop-up to print duplex
- Route large jobs to dedicated high-volume printers
- Automatically convert printing to duplex or greyscale.
- Discourage users from printing emails / printing web
pages in colour
- Stop jobs of certain names/types
BENEFITS OF PRINT MANAGEMENT SERVICES
- Up to 30% reduced print costs
- Provides a true measurable and controllable cost
base
- Reduces your support time
- Reduces wastages
- Increases staff productivity
- Increases the effectiveness and impact of documents
produced
- Speeds up internal process
Parkview Business Centre, Crockford Lane, Chineham, Basingstoke
RG24 8NA
Telephone: + 44 (0) 1256 307777 Fax: + 44 (0) 1256 818904
www.genisys-group.com
New Loom House, 101 Back Church Lane, London, E1 1LU
Telephone: + 44 (0) 20 7959 5777 Fax: + 44 (0) 20 7959 5778