This document outlines 6 principles for being authentically social on social media platforms:
1. Prioritize key platforms like Facebook and Instagram over trying to use all platforms.
2. Use interactive content like carousels, stories, and reels to engage audiences rather than static images as it performs better.
3. Humanize the brand by focusing on people rather than just products to build connections with audiences.
4. Share more about customers, community and employees to spotlight others rather than just the brand.
5. Act as a wise owl by educating, entertaining and encouraging audiences rather than constantly promoting like a squawking parrot.
6. View AI as a tool rather than