consumer 
perception
DeFinition 
Perceptual mapping is a graphics technique used by 
asset marketers that attempts to visually display the 
perceptions of customers or potential customers. 
Typically the position of a product, product line, 
brand, or company is displayed relative to their 
competition.
WHAt is perceptuAL mAppinG ? 
Marketing research technique in which consumer's views about a product 
are traced or plotted (mapped) on a chart. Respondents are asked 
questions about their experience with the product in terms of its 
performance, packaging, price, size, etc. Theses qualitative answers are 
transferred to a chart (called a perceptual map) using a suitable scale (such 
as the Likert scale), and the results are employed in improving the product 
or in developing a new one.
PERCEPTUAL 
MAPPING/POSITIONING MAP 
Perceptual mapping is also called positioning map which 
helps you to develop a marketing positioning strategy for you 
product or services. 
perceptual maps or positioning maps as they are sometimes 
referred to, are often used to help the organization identify a 
positioning strategy.
PLOTTING OF PERCEPTUAL MAP 
 When plotting a perceptual map two dimensions are 
commonly used. Any more is a challenge to draw and 
confusing to interpret 
 Below is a very basic perceptual map
If we plot the UK chocolate market we can identify those brands 
which are high price and high quality. Belgium chocolates are 
plotted as high quality and high price, and twix is plotted one 
low quality low price brand. Once completed the perceptual map 
could help identify where an organization could launch a new 
brand perhaps at the medium price and quality range.
CATALOGE MARKETING 
Direct selling method in which merchandise from several 
vendors, or several items from the same vendor, are presented to 
prospective buyers via mail or internet.
•Catalog marketing is merchandising of 
products through catalog sales. 
•The domain of huge general merchandise 
retailers, such as Sears, Roebuck & Company or 
Spiegel, catalog marketing has become a field 
with thousands of specialty books. Both 
consumers and businesses can buy just about 
anything they need from a catalog. 
•Leading categories include women's apparel, 
home, gifts and collectibles, electronics, and 
men's apparel
•Many catalog marketers are exploring channels 
other than mail to reach their customers. 
•Catalogs can be found at book stores, magazine 
stands, specialty shops, and trade shows, and on 
the Internet. 
•The major source of growth for the catalog 
marketing industry is expected to come from the 
Internet where experienced catalog marketers 
as well as traditional retailers are experimenting 
with on-line catalogs.
THANK YOU

Consumer perception

  • 1.
  • 2.
    DeFinition Perceptual mappingis a graphics technique used by asset marketers that attempts to visually display the perceptions of customers or potential customers. Typically the position of a product, product line, brand, or company is displayed relative to their competition.
  • 3.
    WHAt is perceptuALmAppinG ? Marketing research technique in which consumer's views about a product are traced or plotted (mapped) on a chart. Respondents are asked questions about their experience with the product in terms of its performance, packaging, price, size, etc. Theses qualitative answers are transferred to a chart (called a perceptual map) using a suitable scale (such as the Likert scale), and the results are employed in improving the product or in developing a new one.
  • 4.
    PERCEPTUAL MAPPING/POSITIONING MAP Perceptual mapping is also called positioning map which helps you to develop a marketing positioning strategy for you product or services. perceptual maps or positioning maps as they are sometimes referred to, are often used to help the organization identify a positioning strategy.
  • 5.
    PLOTTING OF PERCEPTUALMAP  When plotting a perceptual map two dimensions are commonly used. Any more is a challenge to draw and confusing to interpret  Below is a very basic perceptual map
  • 6.
    If we plotthe UK chocolate market we can identify those brands which are high price and high quality. Belgium chocolates are plotted as high quality and high price, and twix is plotted one low quality low price brand. Once completed the perceptual map could help identify where an organization could launch a new brand perhaps at the medium price and quality range.
  • 8.
    CATALOGE MARKETING Directselling method in which merchandise from several vendors, or several items from the same vendor, are presented to prospective buyers via mail or internet.
  • 9.
    •Catalog marketing ismerchandising of products through catalog sales. •The domain of huge general merchandise retailers, such as Sears, Roebuck & Company or Spiegel, catalog marketing has become a field with thousands of specialty books. Both consumers and businesses can buy just about anything they need from a catalog. •Leading categories include women's apparel, home, gifts and collectibles, electronics, and men's apparel
  • 10.
    •Many catalog marketersare exploring channels other than mail to reach their customers. •Catalogs can be found at book stores, magazine stands, specialty shops, and trade shows, and on the Internet. •The major source of growth for the catalog marketing industry is expected to come from the Internet where experienced catalog marketers as well as traditional retailers are experimenting with on-line catalogs.
  • 11.