This document outlines various product strategies for companies operating in the Asia Pacific region. It discusses product hierarchy, product mix decisions, product line strategies, new product development, positioning, repositioning, brand decisions, and other topics. The key strategies covered include product line extensions, new product development, positioning products using perceptual maps, and approaches to repositioning existing products.
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Rebranding an already established product within the marketsandrapgreaney
Rebranding an existing product which is a cash cow can be tricky and also a delicate process. It's vital that the customer base and the market share is not lost in the process of rebranding.
Developing a marketing strategy for Kellogg's All Bran range of corn flakesKundan Bhaduri
With over 80 years of legacy behind it, the Kellogg’s All-Bran brand is now one of the most significant trademarks of the company. What was once a name for cereals and cornflakes, now represents nutrition and healthy eating. Through this project we explore the different aspects of the Kellogg’s All-Bran brand and its future.
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Presentatie die gebruikt is door Guido Petit van Alcatel - Lucent tijdens de Vision Meeting 'Intrapeneurship: wat leert ons de praktijk?'.
Bron: Alcatal - Lucent | Guido Petit
Universal Design Business Symposium 2010 in Tokyo, Japan
Ravi Chhatpar, Strategy Director, frog Shanghai
I was recently a guest speaker at Nikkei's Universal Design Business Symposium, sponsored by Toyota, in Tokyo, Japan on June 18, 2010.
The theme of this forum was universal design, that is, "design that brings happiness to every corner of the earth," a more endearing description than the too often used "design for the 90%."
I drew on frog's experience with for-profit clients who often want tangible, measurable ROI from any innovation or design effort to suggest how social innovation efforts can have meaning and impact. Too often, we see examples of ideas that are feel like clever solutions to pressing social problems, but that fail in the field or that neglect to consider how to scale (e.g., the Hippo Roller). Alternatively, there are many examples of ideas that scale successfully but that are questionably clever to a designer's eyes (e.g., village rainwater collection systems).
I described frog's work on Project M (http://www.frogdesign.com/services/project-masiluleke.html), tackling South Africa's HIV problem, to define meaning and impact in social innovation. Beyond the home testing kit at the core of the solution, a mobile service platform was critical to sparking initial adoption and ensuring usage of the solution over time. Designing for awareness and advocacy in addition to usage is essential to creating meaning. Meanwhile, wearing a corporate strategy hat ensures questions of impact are adequately considered, as manufacturing, deployment, partnership strategy, quantitative validation, and long-term roadmaps are designed and executed.
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Presentatie die gebruikt is door Guido Petit van Alcatel - Lucent tijdens de Vision Meeting 'Intrapeneurship: wat leert ons de praktijk?'.
Bron: Alcatal - Lucent | Guido Petit
Universal Design Business Symposium 2010 in Tokyo, Japan
Ravi Chhatpar, Strategy Director, frog Shanghai
I was recently a guest speaker at Nikkei's Universal Design Business Symposium, sponsored by Toyota, in Tokyo, Japan on June 18, 2010.
The theme of this forum was universal design, that is, "design that brings happiness to every corner of the earth," a more endearing description than the too often used "design for the 90%."
I drew on frog's experience with for-profit clients who often want tangible, measurable ROI from any innovation or design effort to suggest how social innovation efforts can have meaning and impact. Too often, we see examples of ideas that are feel like clever solutions to pressing social problems, but that fail in the field or that neglect to consider how to scale (e.g., the Hippo Roller). Alternatively, there are many examples of ideas that scale successfully but that are questionably clever to a designer's eyes (e.g., village rainwater collection systems).
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Product strategy is like a roadmap, and like a roadmap it’s useful only when you know where you are and where you want to go.The Service Strategy provides guidance on how to design, develop, and implement service management not only as an organizational capability but also as a strategic asset.
Innovation
An approach that seeks to be first to market with a new product or concept.
Follow the leader
An approach that introduces competing products and services soon after the market leader introduces its products and services.
A second goal is to increase brand loyalty, or the repeated purchasing of a firm's brand over time. These limited-time offerings are often a bundling of several products with a reduced price and/or increased portion size to convey a high level of perceived value to the consumer. Companies often call such bundling "value meals," "meal deals," or a similar term to convey better value.
The third example is best illustrated by the manner in which theme parks extend the life of their product-service mix life cycle by engaging in product-service mix development. Each year, thrill seekers want to try the newest and greatest rides at the many theme parks around the country. Among the leaders in this market are Disney, Six Flags, and Paramount. Each of these companies develops new rides each year in an effort to attract consumers to their respective parks. Having the latest, largest, or greatest of these thrill-type rides can have a very positive impact on theme park attendance, sales, and profitability.
Finally, product-service mix development includes additions to and enhancements of the service elements. For example, several restaurant chains, such as Outback™ and Chili's™, have increased sales by encouraging customers to purchase meals via a drive-up or take-away service. This added service allows them to increase unit sales without adding seats in their restaurants. Slight additions to staffing levels allow them to provide this service profitably.
Product development takes two forms: innovation and follow the leader. Innovators are the risk takers, always seeking to be the first in the market with a new product or service. The leader, or innovator, will benefit from being the first to market with a new product or concept. Customers may associate the innovation with the leader or become loyal to that brand. For example, it is not unusual to hear customers at Burger King order a "happy meal" (a McDonald's product).1 However, given the ease with which hospitality products and services can be duplicated, those who subscribe to the follow-the-leader approach can introduce their competing products and services soon after the market leader introduces its own products and services.
INTRODUCTION 257
256 CHAPTER 7 DEVELOPING NEW PRODUCTS AND SERVICES
The Importance of Product Lines
Product line
Firms develop and maintain a portfolio of products and services.
For the continued success of a hospitality or tourism firm, it is important to have a product line, or portfolio of products and services. Few firms can survive and sustain long-term growth with only one or two products or services, because of the high risk associated with the lack of diversification. In addition to diversifying a firm's operating risk, ther.
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Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
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https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
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In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
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2. How to leverage your testimonials to boost your sales 💲
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
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An introduction to the cryptocurrency investment platform Binance Savings.
Lt7 -prdt strategiesforaspac (1)
1. Product Strategies for
the Asia Pacific
Asia-Pacific Marketing
Federation
Certified Professional Marketer
Copyright
Marketing Institute of Singapore
1
2. Outline
Product Hierarchy
Product-Mix Decisions
Product-Line Strategies
New product development in ASPAC
Positioning & Repositioning
Brand decisions
2
3. Introduction
Product (or service) is the main
element of the marketing mix
Therefore, need to determine the
Product Strategies before deciding on
the remaining marketing mix
3
4. 7-Levels of Product
Hierarchy
Product need—to satisfy a need e.g. feet protection
Product class—a family of products having similar
function e.g. all shoes
Product line—a group of products with closely related
functions e.g. sports shoes
Product type—products within a line having similar
form e.g. basket-ball shoes
Brand—a name representing a product or line e.g.
Nike
Item (Stock Keeping Unit)—a unit item e.g. one pair
of Nike basket-ball shoe
4
5. Product-Mix Decisions
Decisions on the product mix (the number of
product lines and items in each line) that the
company may offer
A single product
Most firms started off as a single-product company
Multiple products
e.g. Creative Technology markets sound cards as
well as MP3 players
A systems of products
e.g. Nikon sells camera, lenses, filters & other
options
5
6. Product-Line strategy
How many product lines should we
have?
Example: Delft Sensor Systems offer a
comprehensive range of products, including
portable and platform mounted night vision
systems and thermal imaging systems,
head- and helmet mounted displays, laser
rangefinders and fire control systems
(Source: http://www.oip.be/press/brazil.htm)
6
7. Product-Line strategy
(cont’d)
How many product items in each line?
Example: Both Gardenia and Bonjour
launched new flavors in January 1999 to
nibble away at each other’s market
share of a loaf estimated to be worth
about $80 million
(Source: ST, Home, Jan29/99)
7
8. Expanding the Product Line
1. Product line extension: add an item to
the existing product line
Many FMCG companies introduced
various sizes of the same product
e.g.mini-packs for travelers, extra-large
size for hospital
2. Product category extension: add a new
item or line of items for a company e.g.
P&G have Vidal Sassoon, Head &
Shoulders, Rejoice, and Panthene in the
same category 8
9. Expanding the Product Line
(cont’d)
3. Brand extension: Product category
extension that uses an existing brand
name e.g.
Cerebos introduced Brands Essence of
Chicken with TangKwei targeting women
Nestle extended its Bear Brand
condensed milk in Thailand by
introducing Bear Brand with Honey
9
10. More on Product Line Extension
Downward stretch by introducing lower range of
the products e.g.
In 1989 the Shangri-La, a chain of deluxe hotels and
resorts in Asia established the Traders Hotels, a sister
brand to deliver high value, mid-range, quality
accommodation to the business traveler
Mercedes introduced the “baby Merz” to cater to the
upper class mid-sized range of the market
Upward stretch by entering the high end of the
market e.g.
Toyota introduced the Lexus and Nissan introduced the
Infiniti
10
11. Product Line Extension (cont’d)
Two-way stretch by filling the whole
line e.g.
Toyota has the Starlet at the lower end;
the Corolla in the executive range; the
Camry in the upper-management range
and the Lexus in the luxury range
11
12. New Product Strategy
New products are critical to survival
New-product development (NPD) is
essential for companies seeking growth
It should be an on-going, well organized
NPD process having top-management
support
What is a new product? (see next slide)
From a firm's perspective, a new product is
a product that it is unfamiliar in any way
12
13. Definition of
Product Newness
1. Products new to the world; usually
revolutionary products resulting from
product innovation e.g
When Creative Technology first
introduced the Sound-blaster
When disposable cameras were first
introduced
When Seiko introduced the Seiko
Kinetic Relay, a watch that can go into
suspended animation 13
14. Definition of Product
Newness (cont’d)
Products new to the firm
Improvements to existing products e.g.
In 1960 Kao introduced shampoo liquid and in
1970 introduced Kao Merit shampoo (anti-
dandruff)
Additions to existing lines e.g.
In 1965 Kao introduced the Kao Tender hair
conditioner
Costs reductions and re-positionings
14
15. Example of NPD--Logitech
“Logitech, the world's biggest maker of
computer mice, has come up with a
mouse that allows the user to feel what
is seen on the
screen. This mouse [is]
called the iFreeMouseMan”
AP (August 22, 2000)
15
16. Product Convergence
First coined by Creatives’ Sim W H who
was referring to the marriage between
the PC and home entertainment
Creative Multi-Speaker Surround
(CMSS) uses seven audio channels
Source: Computer Times, 1997
16
17. Positioning
“Positioning refers to placing a brand in
that part of the market where it will
have a favorable reception compared
to competing brands” Subash Jain
“A product’s position is the place the
position occupies in consumers’ minds
relative to competing products.”
Philip Kotler
17
18. Generic Positioning Strategies
Our product is unique
e.g. Raffles Hotel (oldest hotel); Westin Hotel
(tallest hotel)
Our product is different
e.g. Seng Choon eggs (low in cholesterol)
Listerine (kills germs)
Amex Blue credit card (6-month rate of
15.9% vs the market rate of 24%)
Our product is similar
e.g. Thai fragrant rice
18
19. Approaches to Positioning
By attributes
e.g. Singapore Airlines (first class comfort)
By benefits
e.g. Citibank Credit Card (7/24 availability)
By price/quality e.g. Proton
By usage or application e.g.100Plus (fluid
replenishment in sports)
By users e.g. Johnson Baby Shampoo; J&J
Affinity Shampoo (hair conditioner for women)
By product class
e.g. Camay soap (with bath oils—not just soap)
19
By competitors e.g. Avis against Hertz
20. Product Positioning Using
Perceptual & Preference Maps
Marketing managers use a Mapping
technique to help them visualize the
competitive structure of the market
before they develop differentiation and
positioning strategies
20
21. Positioning Statement
For [a target segment], the [concept] is [the
primary claim] because [it is the single most
important factor].
Example:
For Seng Choon eggs, the low cholesterol level
is the only healthy alternative because it is
safe for frequent consumption
21
22. Example of a 2D Perceptual Map
for Laptop
Brand A
Sl
ow
-s p
ee
d
Performance
Light-
weigh
t
e
Va
yl
St
lue
Brand B
Appearance
22
24. Repositioning (cont’d)
Repositioning among existing customers
e.g. Cerebos repositioned BRAND’S from a
traditional therapeutic and recuperative tonic to
one for preventative health maintenance
APB repositioned Tiger Beer as a beer for all time
Repositioning among new users
BRAND’S essence of chicken for students
Repositioning for new uses
Repositioning BRAND’S as a base for double-boil
cooking
24
25. Product-Overlap Strategy
This strategy refers to a situation in which
a company decides to compete against
its own brand by using:
Competing brands
e.g. Gillette Atra, Sensor, Mach 3
Private labeling
e.g. Sin Sin Chilli Sauce, Watson Vitamins
OEM
e.g. IBM selling magneto-resistance (MR) heads
to OEM disk drive developers/manufacturers
25
26. Product-Elimination
Strategy
When a product’s performance is falling
short of expectations and continued
support is no longer justified, it’s time to
pull it out of the marketplace
How?
Harvesting, line-simplification, total-line
divestment
26
27. Value-Marketing Strategy
Value-marketing strategy means delivering real
product performance based on the following
promises
Quality strategy
Customer-service
Time-based
Example:
Dell cuts the duration from order to delivery of most
of its products to the minimum
27
28. Brands
“A rose by any name smells as sweet.” True
or false?
Would you go vacationing on Hog Island?
Why are Coca-Cola, McDonald’s and
Kentucky Fried Chicken (KFC) successful?
Do you think Maikenji would be half as
successful?
Maikenji restaurant in Badaling, north of Beijing
combines the Chinese Characters used in the
names for McDonald’s and KFC and offers a
menu similar to KFC located 100 metres away
(AP 11,Jul2001)
28
29. Brands (continued)
“Buildings age and become dilapidated.
Machines wear out. Cars rust. But what
lives on are brands.”
Sir Hector Laing
United Biscuits, U.K. Source: The
economist, Dec 24, 1988
29
30. What is a brand?
Six levels of meaning:
Attributes e.g. High resale value
Benefits e.g. Safety
Values e.g. Brand loyalty
Culture e.g. organized and efficient
Personality e.g. serious
Type of users e.g. by occupation
30
31. Alternative Brand
Strategies
1. No brand identity
Small firms with unknown brands e.g.
small tailoring outfits
2. Private brands
Retailers with established brand
names e.g. NTUC Fairprice
3. Corporate brands
Family name e.g. This Fashion
31
32. Alternative Brand Strategies
(cont’d)
4. Product line extension
Create cost advantage e.g. Novena’s collection of
an extensive range of furniture at reasonable price
4. Specific product
Individual brand e.g In addition to the Novena
brand, Novena Holdings also carry the Castilla
brand of Italian designed furniture
6. Combination
e.g. Novena Holdings’ Novena Collection, Dickson
Beech Collection and the White Collection;
Seiko’s Alba and Pulsar
32
33. The Branding Process
From commodity to product
e.g. air travel
From product to brand
e.g. Singapore Airlines
From brand to experience
e.g. Romance in the air
From experience to the heart
e.g. A Great Way to Fly
33
34. Branding on the Web
Profile of “Gen-N”
How to harness the Internet for brand-
building?
By rewarding brand loyalty and updating your
site etc.
Decision-influence factor
Conventional branding => image
Online branding => customer experience
The issue of trust in a brand
34
(Source: Hi-Tech, Hi-Touch Branding by Temporal and Lee)
35. Old Brands Strategy
Old brands survive due to emotional bond
with the consumer
For slow moving brands either revive it with
marketing money or kill it
Growing interest in old brands because
brand names carry value that is getting more
expensive and risky to create
When re-promoting old brands, do not ignore
younger consumers
Source: “Selling”, Fortune, April 28, 1986
35
Editor's Notes
Source LUNOS 1x night vision binoculars, 150 MUNOS OS1 night vision monoculars and annexed night vision observation and aiming devices
Perdue chicken: Swatch as collector’s watch Listerine; Seng Choon Eggs are branded and marketed as containing lower cholesterol; Amex blue cc offers a 6-month rate of 15.9% vs the market rate of 24% Meisterbrau
RAFFLES HOLDINGS REPOSITIONS THE WESTIN PLAZA from a 5-star to A "FIVE STAR PREMIUM" luxury property with a $45 million renovation of guestrooms, Executive Club Lounge and Lobby. SINGAPORE, September 28, 2000