This document outlines an assignment on conflict management. It begins with an introduction that defines conflict and notes that differences among team members can lead to conflict but also strengthen teams. The document then covers various views of conflict, sources of conflict, characteristics of conflict, functional and dysfunctional conflict, levels and types of conflict, and ways to manage conflict including avoidance, competition, accommodation, compromise and collaboration. It provides tips for managing conflict such as avoiding implying others are wrong and treating others with respect. The conclusion recommends understanding personal triggers for conflict and being aware of others' buttons.