Comunicarea

[object Object],[object Object],Ce este comunicarea?

Elementele comunicarii ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Elementele comunicarii Modelul matematic - informational (C.E.Shannon – W.Weaver, 1949) Codificare Decodificare Sursa Semnal Canal Semnal Destinatar Zgomot Cod

Studiul comunicarii ,[object Object],[object Object],[object Object],[object Object]

Rolul perceptiei in cadrul comunicarii

Perceptia ,[object Object],[object Object]

Mintea oricaruia dintre noi elaboreaza totul in baza propriilor trairi (harta) si, astfel, comunicarea e produsul propriei experiente la rindul ei o harta personala. Interlocutorul comunicarii foloseste si el la rindul sau o harta personala. Harta personala

Axiomele comunicarilor ,[object Object]

1-a axioma a comunicarii ,[object Object],[object Object],[object Object]

A 2-a axioma a comunicarii ,[object Object],[object Object],[object Object]

A 3-a axioma a comunicarii ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],A 3-a axioma a comunicarii

Comunicarea interpersonala ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Comunicarea paraverbala ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Verbala, paraverbala, non-verbala ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Eficacitatea comunicarii ,[object Object],[object Object],[object Object],[object Object],[object Object]

Ascultarea activa ,[object Object],[object Object],[object Object],[object Object],[object Object]

Nivelele de ascultare ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Empatia ,[object Object],[object Object]

Feed-backul ,[object Object],[object Object],[object Object],[object Object],[object Object]

Feed-backul ,[object Object],[object Object],[object Object],[object Object]

Ceea ce comunicam ,[object Object],[object Object],[object Object],[object Object]

In concluzie ,[object Object],[object Object],[object Object]

Intrebari ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

De ce sa punem intrebari ,[object Object],[object Object],[object Object]

Utilizarea intrebarilor ,[object Object],[object Object],[object Object]

Utilizarea intrebarilor ,[object Object]

Tipuri de intrebari ,[object Object],[object Object],[object Object],[object Object]

Intrebarile inchise ,[object Object],[object Object],[object Object],[object Object],[object Object]

Exemple de intrebari inchise ,[object Object],[object Object],[object Object]

Intrebarile deschise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Exemple de intrebari deschise ,[object Object],[object Object]

Sa stim sa comunicam eficace ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Ce inseamna comunicare ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Comunicarea

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Comunicarea