Communication
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Communication fundamentals
This document discusses fundamentals of communication. It defines communication as a two-way process of exchanging ideas and information for common understanding. The document outlines the importance of communication in business for planning, coordination, decision making, and morale. It describes the types of communication as formal/informal and verbal/nonverbal. The document also discusses essentials of effective communication, channels of communication, barriers to communication, and approaches to overcome those barriers.
Proiect engleza
Oral and written communication are important in relationships and business. Written communication allows for written proof in disputes and saves money compared to phone calls, but can delay transmission of information and lacks secrecy once written. Both oral and written communication are useful for integrating into social groups and achieving success through transmitting information from one party to another.
CoProiect engleza
Written communication is an important mode of business communication that involves expressing ideas clearly and constructing logical arguments. It has advantages like providing written proof and not requiring personal contact, but disadvantages like potential delays and lack of secrecy once something is in written form. Oral communication allows for real-time transmission of information either formally or informally through speaking. Both oral and written communication are useful for integrating into society and groups.
Chapter 1: The Human Communication Process
Presentation created by Andi Narvaez for COMM 107 - Oral Communication: Principles and Practice
University of Maryland
Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin
Interpersonal Communication
Interpersonal Communication
Nature of Interpersonal Communication
Axioms & Universals of Interpersonal Communication
medium of Interpersonal communication
Modes and Media Communication.
Modes and Media Communication.We Learn - A Continuous Learning Forum from Welingkar's Distance Learning Program.
As there is various mediums for communication which differs in speed and accuracy, Understanding different Modes of Communication is important for having an effective communication.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAcChapter 1: The Human Communication Process
Presentation created for COMM 107 - Oral Communication: Principles and Practice
University of Maryland
Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin
Communication pgp VIVA VVIT
formal, informal communication, barriers to communication, effective communication, grapevine, rumors, gossips, personal, organizational, and semantic barriers of communication
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Communication fundamentals
This document discusses fundamentals of communication. It defines communication as a two-way process of exchanging ideas and information for common understanding. The document outlines the importance of communication in business for planning, coordination, decision making, and morale. It describes the types of communication as formal/informal and verbal/nonverbal. The document also discusses essentials of effective communication, channels of communication, barriers to communication, and approaches to overcome those barriers.
Proiect engleza
Oral and written communication are important in relationships and business. Written communication allows for written proof in disputes and saves money compared to phone calls, but can delay transmission of information and lacks secrecy once written. Both oral and written communication are useful for integrating into social groups and achieving success through transmitting information from one party to another.
CoProiect engleza
Written communication is an important mode of business communication that involves expressing ideas clearly and constructing logical arguments. It has advantages like providing written proof and not requiring personal contact, but disadvantages like potential delays and lack of secrecy once something is in written form. Oral communication allows for real-time transmission of information either formally or informally through speaking. Both oral and written communication are useful for integrating into society and groups.
Chapter 1: The Human Communication Process
Presentation created by Andi Narvaez for COMM 107 - Oral Communication: Principles and Practice
University of Maryland
Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin
Interpersonal Communication
Interpersonal Communication
Nature of Interpersonal Communication
Axioms & Universals of Interpersonal Communication
medium of Interpersonal communication
Modes and Media Communication.
Modes and Media Communication.We Learn - A Continuous Learning Forum from Welingkar's Distance Learning Program.
As there is various mediums for communication which differs in speed and accuracy, Understanding different Modes of Communication is important for having an effective communication.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAcChapter 1: The Human Communication Process
Presentation created for COMM 107 - Oral Communication: Principles and Practice
University of Maryland
Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin
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These Slides Describes Communication, Verbal & Non Verbal Communication, Communication Flow in an Organisation, Barriers To Effective Communication, Communication Process, And Tips For Improving Written Communication
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Verbal communication is the process of transmitting information through spoken or written words. There are two main types: oral communication, which involves spoken words like conversations; and written communication, which relies on the written word like emails and letters. Verbal communication has advantages like being fast but also disadvantages, as tone and emotions can be misinterpreted without nonverbal cues. It serves important purposes between individuals and in professional settings to share knowledge, define reality, and maintain successful relationships.
Interpersonal communication
This document defines and discusses interpersonal communication. It notes that interpersonal communication involves transmitting feelings, ideas, emotions, and information between two people in direct contact, whether verbally or nonverbally. Key elements of interpersonal communication are the communicator (sender and receiver), the message being conveyed, noise that can distort the message, feedback from the receiver, the context of the interaction, and the channel used to transmit the message. Examples of interpersonal exchanges are also provided to illustrate these elements.
Communication
Communication is the transfer and understanding of meaning between two or more people. It involves encoding a message, sending it through a channel, decoding it, and providing feedback. Barriers to effective communication include emotions, filtering, information overload, language differences, culture, poorly expressed messages, and semantic problems. Communication can be verbal using words, nonverbal using behaviors, formal following an organizational structure, or informal without such structure.
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This document provides an introduction to communication theory. It discusses several major theories of communication including Shannon and Weaver's model from 1949 which views communication as a process with concepts like entropy, redundancy, noise and channel capacity. It also mentions Wilbur Schramm's expansion that sender and receiver are functions rather than individuals and George Gerbner's addition of perception and access. The document considers what makes a good theory by examining factors like scope, testability, parsimony and utility. It prompts the reader to think about a theory's concerns, assumptions, assertions and questions it raises for further investigation.
Media and types of communication
The document discusses different types of communication media and communication. It describes physical media like meetings and viral communication which allow people to see and hear each other in person. Mechanical media examples include email, newsletters, letters, billboards and social media which use written or electronic channels. Communication can be verbal through oral communication like conversations or written communication. It can also be non-verbal through body language and facial expressions. Communication styles can be formal through official meetings and memos or informal without rigid rules.
Types Of Communication
This document discusses various modes of communication including letters, television, radio, print media, mobile phones, video conferencing, the internet, intranet, and e-correspondence. It provides details on what each mode is, how it is used, advantages and disadvantages. Letters allow sending messages and are still used in business. Television allows seeing faraway events and is widely used for entertainment and information. Radio uses radio waves to transmit audio and other data. Print media includes newspapers, magazines, newsletters, and posters. Mobile phones provide communication on the go and connectivity. Video conferencing allows face-to-face meetings remotely. The internet connects computers globally and offers services like email and the world wide web. An intranet connects
Communication
The document is a PowerPoint presentation on communication. It discusses various types of communication including verbal, non-verbal, formal, informal, and grapevine communication. It also covers barriers to communication like noise, and the importance of communication in organizations for tasks, performance, goals, and decision making. The presentation was prepared by Suchetana Bhattacharya for her department at Women's Polytechnic in Kolkata.
CHAPTER 7 : Communication services- NIOS BUSINESS STUDIES
CHAPTER 7 : Communication Services(BUSINESS STUDIES)
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• Types of Communication: Verbal and Non Verbal
• Means of Communication – Letter, Telephone, Telegraph, Teleprinter, Teleconferencing, Fax, Internet
• Barriers of Communication
What is communication by Muhammad Saleem Ahmed Soomro
Communication involves the sharing of ideas, knowledge, and information between two or more people or groups. It serves several important functions, including exchanging information, building understanding, asserting identity, and fulfilling social needs by helping build relationships. The communication process involves participants, context, messages, channels, and feedback. There are different types of communication, including verbal communication using sounds and language, non-verbal communication through body language and gestures, written communication through writing words, and visual communication using visual displays like photographs, signs, and television.
Types of Communication
This document discusses different types of communication including intrapersonal communication (communication within one's own mind), interpersonal communication (communication between small groups of 3-20 people), group communication, mass communication (communication to a large anonymous audience through mass media), and mass-line communication (a political method developed by Mao Zedong involving consulting the masses). It also provides examples and definitions for each type.
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This document discusses interpersonal communication and Murphy's model of interpersonal communication. It provides definitions of interpersonal communication, outlines its principles and functions. It then describes barriers to interpersonal communication such as language, cultural, personality, and generational differences. Murphy's model of interpersonal communication is explained as having six components: context, sender-encoder, message, medium, receiver-decoder, and feedback. The model shows how the sender and receiver perceive and understand messages based on their individual perceptions within a communication process. In conclusion, the document emphasizes that interpersonal skills are essential for career success and create a positive communication climate.Forms of communication
The document discusses various forms of communication. It describes one-way and two-way communication, verbal and non-verbal communication, oral and written communication, external and internal communication, formal and informal communication, horizontal and vertical communication. It also discusses intrapersonal, interpersonal, group, public, and mass communication. Various examples are provided to illustrate each form of communication.
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This document discusses the basics of communication. It defines communication as the sharing of ideas, feelings, information and thoughts using sounds, symbols or behaviors. Communication can be verbal or non-verbal. The key components of communication are a sender, receiver, message, medium, channel and feedback. There are different types of communication including interpersonal, intrapersonal, organizational and mass communication. Non-verbal communication conveys messages through body language, use of space, time and non-verbal cues. The document outlines the communication process and different forms of verbal and non-verbal communication.
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this presentation mainly deals with communication skills including type of communication skills and way to present yourself. its importance in medical life means how to deal with patients in different situations.
Communication
Here are some possible reasons why miscommunications and misunderstandings happen:
- Lack of clarity in the message. If a message is vague, ambiguous or lacks important details, it can lead to different interpretations.
- Assumptions. Making assumptions about what the other person knows without confirming can cause misunderstandings.
- Perceptions. Different people can perceive the same message in different ways based on their background, experiences and perspectives.
- Context. Important context around the message may be missing which impacts the meaning.
- Delivery method. Some delivery methods like email or text lack vocal tones and body language cues that help convey meaning face-to-face.
- Distractions. External factors that distract the
Communication
Communication is the exchange of information between two or more parties through various mediums. It involves a sender transmitting a message through a channel to a receiver. There are several types of communication including formal and informal, upward and downward, and verbal and non-verbal. Effective communication requires understanding between parties and can flow in one or two directions with the goal of mutual understanding.
Forms of communication
Verbal and non-verbal communication, as well as internal, external, formal, and informal communication are discussed. Verbal communication involves words while non-verbal involves gestures and body language. Internal communication occurs within an organization between employees and managers, while external communication promotes an organization's image and products to outside groups. Formal communication follows official channels and procedures, whereas informal communication is more casual without strict policies.
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This document discusses various aspects of communication skills, including different methods of communication, the communication cycle, and barriers to effective communication. It describes verbal communication as sharing information through speaking and listening, and notes non-verbal communication conveys meaning through body language and visual signals. Visual communication is highlighted as an effective way to enhance messages through images. The communication cycle is explained as involving a sender, message, transmission, receiver, and feedback. Barriers like inattention, biases, and insensitivity can interfere with understanding. Characteristics of effective communication are clear, complete messaging delivered respectfully combined with active listening.
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The document discusses life skills and effective communication. It defines life skills as abilities that enable individuals to deal with everyday challenges. Life skills are categorized into cognitive, personal, and interpersonal skills and include skills like decision making, problem solving, communication, and stress management. Effective communication involves clearly sending and receiving intended messages and is important for social and professional contexts. The document also discusses various aspects of communication like types, flows, barriers, and overcoming noise.
HRM-UNIT-5 PPT (2).pptx
The document discusses various topics related to communication, counseling, health and safety in the workplace. It provides guidance on effective communication, the principles and barriers of communication, and different forms of communication including verbal, non-verbal and electronic. It also covers counseling skills and types of counseling, as well as employee health and safety programs, occupational health, workplace accidents, and management of occupational safety and health.
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Verbal communication is the process of transmitting information through spoken or written words. There are two main types: oral communication, which involves spoken words like conversations; and written communication, which relies on the written word like emails and letters. Verbal communication has advantages like being fast but also disadvantages, as tone and emotions can be misinterpreted without nonverbal cues. It serves important purposes between individuals and in professional settings to share knowledge, define reality, and maintain successful relationships.
Interpersonal communication
This document defines and discusses interpersonal communication. It notes that interpersonal communication involves transmitting feelings, ideas, emotions, and information between two people in direct contact, whether verbally or nonverbally. Key elements of interpersonal communication are the communicator (sender and receiver), the message being conveyed, noise that can distort the message, feedback from the receiver, the context of the interaction, and the channel used to transmit the message. Examples of interpersonal exchanges are also provided to illustrate these elements.
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Communication is the transfer and understanding of meaning between two or more people. It involves encoding a message, sending it through a channel, decoding it, and providing feedback. Barriers to effective communication include emotions, filtering, information overload, language differences, culture, poorly expressed messages, and semantic problems. Communication can be verbal using words, nonverbal using behaviors, formal following an organizational structure, or informal without such structure.
1 a human communication
This document provides an introduction to communication theory. It discusses several major theories of communication including Shannon and Weaver's model from 1949 which views communication as a process with concepts like entropy, redundancy, noise and channel capacity. It also mentions Wilbur Schramm's expansion that sender and receiver are functions rather than individuals and George Gerbner's addition of perception and access. The document considers what makes a good theory by examining factors like scope, testability, parsimony and utility. It prompts the reader to think about a theory's concerns, assumptions, assertions and questions it raises for further investigation.
Media and types of communication
The document discusses different types of communication media and communication. It describes physical media like meetings and viral communication which allow people to see and hear each other in person. Mechanical media examples include email, newsletters, letters, billboards and social media which use written or electronic channels. Communication can be verbal through oral communication like conversations or written communication. It can also be non-verbal through body language and facial expressions. Communication styles can be formal through official meetings and memos or informal without rigid rules.
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This document discusses various modes of communication including letters, television, radio, print media, mobile phones, video conferencing, the internet, intranet, and e-correspondence. It provides details on what each mode is, how it is used, advantages and disadvantages. Letters allow sending messages and are still used in business. Television allows seeing faraway events and is widely used for entertainment and information. Radio uses radio waves to transmit audio and other data. Print media includes newspapers, magazines, newsletters, and posters. Mobile phones provide communication on the go and connectivity. Video conferencing allows face-to-face meetings remotely. The internet connects computers globally and offers services like email and the world wide web. An intranet connects
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The document is a PowerPoint presentation on communication. It discusses various types of communication including verbal, non-verbal, formal, informal, and grapevine communication. It also covers barriers to communication like noise, and the importance of communication in organizations for tasks, performance, goals, and decision making. The presentation was prepared by Suchetana Bhattacharya for her department at Women's Polytechnic in Kolkata.
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CHAPTER 7 : Communication Services(BUSINESS STUDIES)
• Meaning and importance
• Types of Communication: Verbal and Non Verbal
• Means of Communication – Letter, Telephone, Telegraph, Teleprinter, Teleconferencing, Fax, Internet
• Barriers of Communication
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Communication involves the sharing of ideas, knowledge, and information between two or more people or groups. It serves several important functions, including exchanging information, building understanding, asserting identity, and fulfilling social needs by helping build relationships. The communication process involves participants, context, messages, channels, and feedback. There are different types of communication, including verbal communication using sounds and language, non-verbal communication through body language and gestures, written communication through writing words, and visual communication using visual displays like photographs, signs, and television.
Types of Communication
This document discusses different types of communication including intrapersonal communication (communication within one's own mind), interpersonal communication (communication between small groups of 3-20 people), group communication, mass communication (communication to a large anonymous audience through mass media), and mass-line communication (a political method developed by Mao Zedong involving consulting the masses). It also provides examples and definitions for each type.
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This document discusses interpersonal communication and Murphy's model of interpersonal communication. It provides definitions of interpersonal communication, outlines its principles and functions. It then describes barriers to interpersonal communication such as language, cultural, personality, and generational differences. Murphy's model of interpersonal communication is explained as having six components: context, sender-encoder, message, medium, receiver-decoder, and feedback. The model shows how the sender and receiver perceive and understand messages based on their individual perceptions within a communication process. In conclusion, the document emphasizes that interpersonal skills are essential for career success and create a positive communication climate.Forms of communication
The document discusses various forms of communication. It describes one-way and two-way communication, verbal and non-verbal communication, oral and written communication, external and internal communication, formal and informal communication, horizontal and vertical communication. It also discusses intrapersonal, interpersonal, group, public, and mass communication. Various examples are provided to illustrate each form of communication.
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This document discusses the basics of communication. It defines communication as the sharing of ideas, feelings, information and thoughts using sounds, symbols or behaviors. Communication can be verbal or non-verbal. The key components of communication are a sender, receiver, message, medium, channel and feedback. There are different types of communication including interpersonal, intrapersonal, organizational and mass communication. Non-verbal communication conveys messages through body language, use of space, time and non-verbal cues. The document outlines the communication process and different forms of verbal and non-verbal communication.
Communication skills " the importance can not be just told"
this presentation mainly deals with communication skills including type of communication skills and way to present yourself. its importance in medical life means how to deal with patients in different situations.
Communication
Here are some possible reasons why miscommunications and misunderstandings happen:
- Lack of clarity in the message. If a message is vague, ambiguous or lacks important details, it can lead to different interpretations.
- Assumptions. Making assumptions about what the other person knows without confirming can cause misunderstandings.
- Perceptions. Different people can perceive the same message in different ways based on their background, experiences and perspectives.
- Context. Important context around the message may be missing which impacts the meaning.
- Delivery method. Some delivery methods like email or text lack vocal tones and body language cues that help convey meaning face-to-face.
- Distractions. External factors that distract the
Communication
Communication is the exchange of information between two or more parties through various mediums. It involves a sender transmitting a message through a channel to a receiver. There are several types of communication including formal and informal, upward and downward, and verbal and non-verbal. Effective communication requires understanding between parties and can flow in one or two directions with the goal of mutual understanding.
Forms of communication
Verbal and non-verbal communication, as well as internal, external, formal, and informal communication are discussed. Verbal communication involves words while non-verbal involves gestures and body language. Internal communication occurs within an organization between employees and managers, while external communication promotes an organization's image and products to outside groups. Formal communication follows official channels and procedures, whereas informal communication is more casual without strict policies.
Communication skills class -X
This document discusses various aspects of communication skills, including different methods of communication, the communication cycle, and barriers to effective communication. It describes verbal communication as sharing information through speaking and listening, and notes non-verbal communication conveys meaning through body language and visual signals. Visual communication is highlighted as an effective way to enhance messages through images. The communication cycle is explained as involving a sender, message, transmission, receiver, and feedback. Barriers like inattention, biases, and insensitivity can interfere with understanding. Characteristics of effective communication are clear, complete messaging delivered respectfully combined with active listening.
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This document discusses the key aspects of communication including:
1) It defines communication as the exchange of information between two or more people and outlines the basic communication process model.
2) It describes the main characteristics of communication as a two-way process, continuous process, and one that needs proper understanding.
3) The main purposes of communication are conveying the right message, coordinating efforts, developing good relations, and making policies effective.
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Communication definition is - a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior; also : exchange of information. How to use communication in a sentence.
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The document defines communication and outlines its key functions and types. It describes the communication process, including encoding and decoding messages. There are different types of communication within organizations, such as formal downward, upward, and horizontal communication. Barriers to effective communication include filtering, selective perception, and cultural differences in communication styles. To improve cross-cultural communication, one should assume cultural differences, emphasize description over interpretation, practice empathy, and treat interpretations as hypotheses. Effective communication also involves speaking confidently and knowledgeably while maintaining an enthusiastic tone.
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Weekly Overview: Week 1
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Weekly OverviewWeek OneOverview
Effective communication is the key to healthy relationships, whether personal or professional. Clear and effective communication is essential for success in any career or industry, but even more so for health care where people’s lives are at stake. This week you will be introduced to the elements of the communication process. One of these elements is perception. Perception is how we become aware of objects, events, people, and their behaviors. Our perception can be shaped by our background and personal experiences, which may lead to issues in how we perceive certain things. Although perception is often overlooked in everyday conversations with others, it is a fundamental process in all communication. We must examine effective ways to perceive situations accurately to improve our interpersonal and work relationships.
Although cross-cultural communication is not new, global communication has become easier and more accessible because of the internet and other new technologies. Effective intercultural communication helps avoid conflict, prevent misunderstandings, and foster respect in the workplace. Communication between individuals of different cultures is successful when we learn to create cultural bridges. These bridges require an understanding of other cultures and our personal values. There are many cultural barriers in a typical diverse workplace. Besides differences in language, other factors challenge people who are trying to work with others from a different background. We must learn how to move beyond stereotypes and understand the differences in people.
As you work through this week’s readings and activities, what topics do you anticipate will reinforce your knowledge or provide new insights for you?What You Will Cover
1. Introduction to communication in the workplace
a. Explain the major types of communication in the workplace.
1) The process model describes the following elements of communication:
a) Sender and receiver in which you are the transceiver.
b) Encoding is changing thoughts and feelings into symbols
c) Decoding is assigning meaning to the symbols
d) Message is the idea, thought, opinion, or feeling communicated
e) Channel is the medium through which the message travels
f) Feedback is the receiver’s response to the sender’s message
2) Communication occurs on different levels
a) Small talk: establish contact and build a rapport
b) Information talk: coworkers use this to get their job done
c) Opinion talk: You share your thoughts with others. You must be careful when employing this in the workplace.
d) Feelings talk: You expose your innermost thoughts and are more vulnerable to hurt, criticism, and ridicule, but taking this risk often has benefits.
3) Communication barriers
a) Internal noise: can occur inside the receiver and the sender
i. Beliefs
ii. Assumptions
iii. Values
iv. Defensiveness
b) External noise: distractions outside the ...
communication skill.pptx
This document discusses various methods of communication. It defines communication as the exchange of information between individuals through different methods. It then describes seven key elements of the communication process: sender, encoding, message, medium, receiver, decoding, and feedback. The document also discusses verbal communication, non-verbal communication, visual communication, and written communication. It explains that non-verbal cues account for over half of all communication and emphasizes the importance of developing strong communication skills.
Communication notes
Communication has evolved with human civilization, starting as basic signals for protection in small groups and developing into complex language. As groups grew and wants increased, forms of expressing ideas through language emerged. In modern industrial and commercial organizations, effective communication is essential at every step due to the large number of personnel involved. Barriers to communication can occur if messages are not clearly expressed, inaccurately translated, or lost during transmission between communicators. Ensuring attention and choosing appropriate communication methods and timing can help overcome these barriers.
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This document discusses communication, including its definition, process model, characteristics, purposes, principles, scope, limitations, effectiveness evaluation, and barriers. Communication is defined as the exchange of information between two or more people to achieve understanding. The communication process involves a sender encoding a message, transmitting it through a channel, the receiver decoding and understanding the message, and providing feedback. Principles for effective communication include clarity, integrity, consistency, and providing feedback. Barriers can be external, organizational, or personal factors that introduce noise and hinder the communication process.
Business Communication: Business communication self learning material
The document outlines the basics of business communication including the significance of communication skills. It discusses the scope of communication, types of communication including verbal and non-verbal, and the communication process. The key points are:
1) Communication skills are essential for career progression in management.
2) Communication can involve transportation, messaging, or artistic expression but in business it refers to influencing others to achieve shared goals.
3) Communication is a two-way process that involves both sending and receiving messages to complete the communication cycle.
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From active listening to message delivery and asking for feedback, effective communication is an important skill in any industry
Communication services
This document discusses communication in business. It begins by defining communication as the process of sharing information between two or more people through various means. The key elements of the communication process are identified as the sender, receiver, message, and feedback. Several types of communication are described, including verbal/oral communication using words, and non-verbal forms like written, visual, aural, and gestural communication. The importance of communication for business is explained as it allows businesses to share information internally and externally. Various means of communication commonly used in business are also outlined, such as letters, telegrams, telephone calls, and modern technologies.
Purposive Communication lecture.
This document provides an overview of a course on purposive communication. The course aims to develop students' communicative competence through multimodal tasks that allow them to communicate effectively to multicultural audiences. It covers key concepts like communication definitions, processes, principles, ethics, and types (verbal and non-verbal). Course requirements include exams, quizzes, assignments, and attendance. The document outlines session topics such as communication defined, processes and ethics, and aspects and types of communication.
Communication
Contents
Introduction & definitions.
Communication process.
Purposes of communication.
Types of communication.
How managers communicate.
Barriers to effective communication.
Organizational communication.
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Communication
- 1. Submitted By :- Pankaj Modi class :- MBA 1st Roll No. :- 5521 Submitted To :- Prof. Ishtpreet
- 2. COMMUNICATION IS THE ART OF TRANSMITTING INFORMATION, IDEAS AND ATTITUDES FROM ONE PERSON TO ANOTHER.COMMUNICATION IS THE PROCESS OF MEANINGFUL INTERACTION AMONG HUMAN BEINGS. “COMMUNICATION IS THE PROCESS OF PASSING INFORMATION AND UNDERSTANDING FROM ONE PERSON TO ANOTHER”- KEITH DAVIS
- 3. I. It involves at least two persons. II. Message is must. III. Communication must be written & oral. IV. Communication is a two way process. V. Its primary purpose is to motivate a response. VI. Communication may be formal or informal. VII. It flows up & down and also from side to side. VIII.It is an integral part of the process of exchange.
- 4. The basic elements of communication are :
- 6. Lasswell Model, Gerbner’s Model, Shannon-Weaves Model,
- 7. Berlo Model, Transactional Process Model, Westley and Maclean Model, Managerial communication Model.
- 8. On the basis of Organizational Structure or relationship : a) Formal communication ; b) Informal communication or grapevine. On the basis of flow or direction : a) Downward Communication ; b) Upward Communication ; c) Horizontal or lateral or sideward communication d) Diagonal communication ; e) Interactive communication.
- 9. On the basis of methods or media used or expression : a) Written communication i. In written communication, written signs or symbols are used to communicate. ii. In written communication message can be transmitted via email, letter, report, memo etc. iii. Written Communication is most common form of communication being used in business.
- 10. b) Oral communication : i. In oral communication, Spoken words are used. ii. It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet. iii. Communication is influence by pitch, volume, speed and clarity of speaking.
- 12. 1. Physical Barriers 2. Personal Barriers
- 13. 3. Language Barriers 4. Status Barriers 5. Organizational Barriers
- 14. 6. Emotional Barriers 7. Cultural Barriers 8. Gender Barriers 9. Other Barriers
- 16. I. Clarity & Completeness. II. Proper Language. III. Sound organization structure. IV. Orientation of Employees. V. Empathic Listening & Avoid premature evolution. VI. Motivation and Mutual Confidence. VII.Consistent Behavior. VIII.Use of Grapevine. IX. Feedback. X. Gestures and Tone.
- 17. • Be Brief • Manners • Using “I” • Be Positive • Good listener • Spice up your words • Clarity • Pronunciation 17