Communication is the art of transmitting information, ideas and attitudes from one person to another. Communication is the process of meaningful interaction among human beings. Also communication is important in organisation.

1. Communication
Prof. Akshay Ganbote

2. Prof. Akshay Ganbote

3. Definition
• Communication skill is the ability to use
language and express oneself.
Prof. Akshay Ganbote

4. Prof. Akshay Ganbote

5. New Technologies
for Communication
• Informational databases
• Electronic mail systems
• Voice mail systems
• Fax machine systems
• Cellular phone systems
Prof. Akshay Ganbote

6. Importance of communication
• Passes information along.
• Makes good relationships.
• Helps you get what you need.
• Gives you self-esteem.
• Helps you to think better.
• Makes peaceful communities.
Prof. Akshay Ganbote

7. Passes information along
Prof. Akshay Ganbote

8. Makes good relationships.
Prof. Akshay Ganbote

9. Helps you get what you need
Prof. Akshay Ganbote

10. Gives you self-esteem
Prof. Akshay Ganbote

11. Helps you to think better
Prof. Akshay Ganbote

12. Makes peaceful communities
Prof. Akshay Ganbote

13. Objectives of Communication
Objectives
Information
Education
& training
Order and
instructions
Motivation
Raising
Morale
Prof. Akshay Ganbote

14. Role of Communication in Business
Role
Coordination
Co-
operation
Managerial
Efficiency
Smooth
Working
Effective
Decision-
Making
Effective
Leadership
Prof. Akshay Ganbote

15. Nature of Communication
• Two Way Process……
• Knowledge of Language…..
• Comprehension.
• Message in Communication
• Communication through gestures
• Omnipresence
• Continuous process.
Prof. Akshay Ganbote

16. Two Way Process……
Prof. Akshay Ganbote

17. Knowledge of Language…..
Prof. Akshay Ganbote

18. Comprehension.
• Analysis of the given communication.
• It is the level of understanding of a
text/message.
• This understanding comes from the
interaction between the words that are
written and how they trigger knowledge
outside the text/message.
Prof. Akshay Ganbote

19. Message in Communication
RMISJ si eno fo eht gindael tnemeganam
etutitsni
Is a critical message in communication of
intelligence agency……… can u decode it?
JSIMR is one of the leading Management
institute.
Prof. Akshay Ganbote

20. Communication through gestures
Prof. Akshay Ganbote

21. Communication is Omnipresent
• Communication is universally used by two or
more individual for interaction.
• Communication skills are used by both
vertebrates and invertebrates.
• Communication basically used to convey
emotions, feelings all over the world.
Prof. Akshay Ganbote

22. Continuous process
Prof. Akshay Ganbote

23. Communication Network
Prof. Akshay Ganbote

24. Communication Network in an
Organisation
• Communication Network is divided into two
parts in an organisation
Communication Network
External CommunicationInternal Communication
Formal Informal
Vertical Horizontal Diagonal
Public Relation
Media Interaction
Advertising
Telegram
Letters
Prof. Akshay Ganbote

25. The channels of communication
• Vertical
• Horizontal
• Diagonal
Prof. Akshay Ganbote

26. Cross Cultural Communication
• Cross-cultural communication is a field of
study that scrutinizes how people from
varying cultural backgrounds communicate, in
similar and different ways among themselves
& how they endeavor to communicate across
cultures.
Prof. Akshay Ganbote

27. Tips for Communicating with people Cross-
culturally
1. Learning about a culture.
2. Handling Written Communication.
3. Handling Oral Communication.
Prof. Akshay Ganbote

28. Thank You
Prof. Akshay Ganbote