Communication is the act of transferring information through speech, the written word, or more subtle non-verbal ways R Ravindra Kumar has 30 years of experience working in worlds largest Life Insurance Company LIC OF INDIA in India and abroad at Fiji Islands. Presently working as Regional Manager in LIC OF INDIA. As a Coach, Facilitator, Manager and Trainer, He has been Helping Professionals Achieve their Career Goals since the 1999.. He is having much passion and interest coaching to Sales Executive, and Management professionals from corporations, as he is working with employees from all levels of organizations and Internationally Educated Professionals, as well as students and graduates from colleges and universities. Throughout his career, he worked with clients of outplacement and career transition firms, colleges, and community employment centers. In his work, has provided Coaching and consulting to clients of all levels of organizations - Vice President to Employees beginning their careers. Widely travelled Sri Ravindra Kumar is a multilingual leader and Spiritual Mentor with a wide experience in multi-cultural and global environment. Reading, music,creative presentations and development of human resources are his areas of special interest.

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R RAVINDRA KUMAR

2. R Ravindra Kumar
Mindful Speaker, Trainer and Spiritual Life Coach.
R Ravindra Kumar has 30 years of experience working in worlds largest Life Insurance
Company LIC OF INDIA in India and abroad at Fiji Islands. Presently working as Regional
Manager in LIC OF INDIA.
Favored With Psychic Abilities, Ravi has Honed Him To A Level Where He Can Heal And
Transform Lives. Engaged With His Profound Occult Knowledge And A Powerful And Selfless
Will To Serve, He Extensively Conducts Healing Sessions, Workshops And Offers Remedies
For The Karmic Deficits.
As a Coach, Facilitator, Manager and Trainer, He has been Helping Professionals
Achieve their Career Goals since the 1999.. He is having much passion and interest
coaching to Sales Executive, and Management professionals from corporations, as he
is working with employees from all levels of organizations and Internationally Educated
is working with employees from all levels of organizations and Internationally Educated
Professionals, as well as students and graduates from colleges and universities.
Throughout his career, he worked with clients of outplacement and career transition
firms, colleges, and community employment centers. In his work, has provided
Coaching and consulting to clients of all levels of organizations - Vice President to
Employees beginning their careers.
Widely travelled Sri Ravindra Kumar is a multilingual leader and Spiritual Mentor with a
wide experience in multi-cultural and global environment. Reading, music,creative
presentations and development of human resources are his areas of special interest.
“How would your life change if you could tap into your full potential? What one thing do
want most for your life but feel unable to reach it? How would you like to set goals and
create a blueprint or roadmap to not only reach your goal, but sustain it? Come and
Discuss with R Ravindra Kumar He will Show you You Can do in life.”

3. What I have to offer ..
To build your Dream ?

4. COMMUNICATION SKILLS

5. Definition:-
Communication
is the act of
is the act of
transferring information
through speech,
the written word,
or more subtle
non-verbal ways
Thursday, December 30,
2021
5

6. Communication skills
Communication Skills is the set of skills that enables a
person to convey information so that it is received and
understood by the receiver in the same manner that it is
sent.

7. 30 December, 2021 7

8. Essential Features of Effective Communication
Essential Features of Effective Communication
Seven C’s of Effective Communication
1.Completeness (convey all facts required by the
audience)
2.Conciseness – {Crisp & brief} (essential message in
limited words to the audience)
2.Conciseness – {Crisp & brief} (essential message in
limited words to the audience)
3.Consideration (Empathize with the audience and
exhibit interest in the audience)
4.Clarity (use of exact, appropriate and distinct words)
5.Concreteness (with specific facts and figures)
6.Courtesy (showing respect for the receiver of message)
7.Correctness (exact, correct and well-timed)

9. Effective
Effective Presentation
Presentation skills
skills
According to research,
the importance and
value of any Effective
Business Presentation
skills relies upon the
skills relies upon the
following factors:
7% Verbal
38% Vocal
55% Body Language

10. TYPES OF COMMUNICATION
The process of
passing any
information from one
person to the other
This can either be:
1. Verbal
Communication
Non-Verbal
person to the other
person with the aid of
DIFFERENT medium is
termed as
communication.
2. Non-Verbal
Communication or
3. Visual
Communication

11. SMILE COMMUNICATES
SMILE COMMUNICATES
Research shows that people
who smile are perceived to
be more pleasant, sincere,
sociable, competent,
honest, highly esteemed
honest, highly esteemed
and popular.
So, it’s desirable for the
marketing professionals to
influence the perceptions
of his clients with positive
cues like an earnest smile.

12. Eye-to-eye communication — is
critical to intimate emotional
communication for all kind of
emotions – love, fear, trust, anxiety.”

13. PERSONAL GROOMING

14. WOULD YOU BE COMFORTABLE IN
DOING BUSINESS WITH THEM ?

15. OR YOU WOULD BE COMFORTABLE IN
DOING BUSINESS WITH THESE ?

17. IF YES THAN WOULD
YOU LIKE IT WHEN
THE WORLD SEES
THE WORLD SEES
YOU IN THE FIRST
CATEGORY?

18. DRESSING
Many of us object to being judged on how we look. We
prefer to be recognised because of our skills and
abilities, not because of our dress and grooming.
BUT like it or not,
Appearance is important.
People begin to evaluate us before any words are ever
spoken.

19. DRESSING
looking your professional best in the
workplace can give you a competitive
advantage.
It simply means dressing in a way
It simply means dressing in a way
that projects an image of the
sophisticated, successful working
individual you are or would like to
become.

20. SHIRTS
As a rule, the simpler the better.
Colours: White, off white, pale, blue shirts are preferred;
though you may wear dark colored shirts too.

21. Shirts – Don’t Wear
THICK STRIPES CHECKS

22. TROUSERS
They should preferably be dark though you may wear beige
and with a dark colored shirt.
Try to have at least one pair of black trousers

23. TIES
No loud colours or patterns.
Here are some well accepted colours and patterns


 


24. SOCKS
Choose a color that coordinates with your trousers
(usually black, dark gray, dark brown, or dark blue)
Make sure they are long enough
not to expose your skin when you sit down.
Socks – Don’ts
Socks – Don’ts
-Don’t wear white socks
- Don’t’ wear unwashed
socks
- Don’t wear torn socks
- Don’t wear fancy
colour socks

25. SHOES
Wear a good pair of leather shoes- black and
brown/tan shoes.
Shoes must be polished everyday.

Do not wear shoes that
look casual.
Also, do not wear shoes
with worn out heels.


26. BELTS
Wear only formal belts with a sleek buckle.
As thumb rule, match your belt to your shoes.
Avoid these buckles.

27. PERSONAL GROOMING
• First Impressions are very important, you will be
judged within the first 30 seconds of entering a room
• Do wear your suitable dress when you conduct business outside
your office. Your authority travels with you.
• Do keep hair and nails clean and neat.
• Do keep hair and nails clean and neat.
• Do wear appropriate jewelry.
• Do Not overpower your appearance with heavy cologne!
• Maintain Personal Hygiene.
• Avoid tattoos/display.
• Essential accessories viz. Briefcase and Laptop cases
should be simple , clean and well maintained.
• Do Not wear short-sleeved shirts under suit coats. Showing
a clean cuff is a must.

28. IMPACT
Does Dress Impact Promotion Potential?
Yes – 96% No – 4%

29. HAND SHAKE

30. MEANING OF HANDSHAKE
• When You shake hands with a person you do
much more than saying “Hello”.You say “This is
Who I am”.
Who I am”.
• An Handshake is massive indicator of a persons’
Depth of Character , Trustworthiness and
Strength.
• It is a simple gesture which builds connections
and can leave an impression of a person

31. MANAGING GOOD HANDSHAKE
•1. Start with
eye contact
eye contact
and a smile.

32. MANAGING GOOD HANDSHAKE
2. Go for the thumb.
Keep your hand open and make
sure your handshake will be a
hand shake, not a finger or palm
shake. This means getting the
shake. This means getting the
joint of your thumb (the lower
joint - the tissue between your
thumb to your forefinger)
nestled into the joint of their
thumb. This allows you to truly
have a full handshake.

33. MANAGING GOOD HANDSHAKE
3. Firm, not strong.
A good handshake is
firm but not
overpowering. doesn't
overpowering. doesn't
feel like a dead fish.
Always make your grip
firm, but make
adjustments based on
the firmness of the
other person's grip.

34. MANAGING GOOD HANDSHAKE
4. Up and down, not
back and forth.
A good handshake has
a nice up and down
a nice up and down
motion, not a back and
forth one. Again,
adjust the motion to
what seems natural
and comfortable to the
other person

35. MANAGING GOOD HANDSHAKE
• 5. Adjust duration.
Some people prefer a long
handshake, others prefer
them much shorter. Observe
the other person and adjust
the other person and adjust
the duration to the
situation, how well you
know the person, and what
seems comfortable to them.
Generally 2-3 seconds is
the right time.

36. MANAGING GOOD HANDSHAKE
Shake hands at an equal level

37. 1. "I am dominant"
Placing your palm
downward when offering
your hand to someone is a
way of showing
way of showing
dominance. By placing
your palm downward, you
force the other person to
place his palm up, which is
a submissive position. In
everyday situations it
should be avoided.

38. 2. "Bone Crusher"
 Handshake grip should be
no harder than the strength
that you would use to hold a
door handle. In addition, you
should match your grip to the
person you are shaking hands
should match your grip to the
person you are shaking hands
with. Elderly people require a
looser grip. If you are ever
stuck in a bone-crushing
handshake, the best thing to
do is make a comment such
as "wow, that's quite the grip
you've got there". In most
cases the person will back off.

39. 3. "Limp Fish"
A limp handshake signals to
the other person that you
are :
nervous ,uncertain , or
nervous ,uncertain , or
uninvolved.
If you are unsure whether
your handshake is limp, ask
to practice with a few
friends until you get your
grip right.

40. 4. "Just Fingers"
Even worse than the limp
handshake is the one in
which you only shake the
other person's fingers.
In order to avoid his
In order to avoid his
situation, be sure that the
webbed part of your hands
between your forefinger
and thumb are touching
before you grasp the other
person's hand.

41. 5. "The Double-Hander"
Although there are instances
where a double-handed
handshake is appropriate, if
used with someone that you
have just met it can seem
have just met it can seem
overly personal or intimate.
Unless you are a politician or a
grandmother, it is probably
best to reserve the double-
handed handshake for close
friends.

42. 6. "The Long Handshake"
Long after the introductions
are over and if the other
person is still pumping your
hand up and down then this
is wrong.
is wrong.
The ideal handshake lasts 2-3
seconds and does not go on
longer than the verbal
introduction.
Any longer, and it can seem
like you are just holding
hands.

43. 7. "Without Eye Contact"
Have you ever shaken hands
with someone who wouldn't
look you in the eye? You
probably wondered what
they had to hide. This shows
that a person is hesitant to
they had to hide. This shows
that a person is hesitant to
meet people.
So If your lack of eye contact
is due to social anxiety,
practice looking at a spot
between the eyes, so that
you at least give the
appearance of meeting the
other person's gaze.

44. 8. "Too Close"
Similar to the dominant handshake
and the bone crusher, the "too
close" handshake involves the
other person coming in very close
to you to shake hands, or pulling
you in close as you are shaking
hands. In either case, the closeness
you in close as you are shaking
hands. In either case, the closeness
of the handshake is likely to make
you feel uncomfortable. Simply
take a step back. Unless the other
person has you in a vice grip, you
should be able to reclaim your
personal space.

45. Exchanging Business Card
Business cards are an invaluable tool when it comes to
promoting your company, but what are the rules when
it comes to exchanging them? Far from being a
universal system, the giving and receiving of business
universal system, the giving and receiving of business
cards differs between cultures. So how can you be sure
to follow the necessary protocol?

46. Exchanging Business Card
Do’s
• Reading what is on the card not
only displays that you are
interested, it also gives you a
chance to learn something about
the person and the company that
the person and the company that
could help you lead the
conversation meaningfully..
• Always carry sufficient quantity of
cards with you to exchange with
potential clients . Even on holidays,
you are very likely to find many
important contacts and business
card exchanges can take place in
the most unlikely places.

47. Exchanging Business Card
Do’s
• Treat the business card you receive as
you would the person.
• Business cards are always received
with two hands but can be given with
only one. (Right hand) However giving
by both hands is suggested
• When you meet someone for first time,
• When you meet someone for first time,
it's ok to request a business card from
them. However, If the person is of a
higher position than yourself, you
should wait for them to offer their card
to you first. Remember if they want you
to have a card, they will give you one!
• Please hold the card in both hands
when offering it. Hold the top
edges/corners and ensure that the
card is not held upside down-It should
be in readable position for the receiver

48. Exchanging Business Card
Don’ts
• Never grab the card and simply
shove it into your pocket. You are
showing disrespect by doing
that.
• Never handout torn or worn
business cards
business cards
• Don't place the business cards in a
bag, pocket or wallet
Doing so shows disrespect and an all
around lack of organization on your
part.
• Never hand out more than one card
to a new contact –unless asked.
Leaving two or three may give the
signal that you want them to make
contacts for you which is
unprofessional.

49. Phone Etiquette

50. Phone Etiquette
Do’s
• Turn off your phone or change to
silent/vibrator mode before,
presentation, or a meeting. Leave it
off at weddings, or anyplace a quiet
atmosphere is mandated, such as a
atmosphere is mandated, such as a
library, museum, or any place of
worship.
• 3 meter rule - Maintain a
distance of at least 3 meters from the
nearest person when talking on a cell
phone. No matter how quietly you
speak, if standing too close, others
are forced to overhear your personal
talk.

51. Phone Etiquette
Do’s
•Please keep It short - Keep public
conversations brief and get back to the
caller when you're not in a public place
•Low decibels please - Cell phones have
•Low decibels please - Cell phones have
sensitive microphones that can pick up a
very soft voice while blocking out ambient
noise. Yelling into a cell phone is not
necessary. When people are nearby, be
considerate and keep your voice low, your
tone unemotional and even, and your
conversation private
•Pick up your Phone within 3 rings.

52. Eyes Communicate
Research has shown that of the
information relayed to a
person's brain,
80% comes through the
eyes,
9% through the ears, and
11% through other senses.

53. The most important visual is you
The Eyes Have It, And
They're All On You... and
Your Gestures
[
Study after study
[
Study after study
confirms that gesture,
movement, and facial
expression contribute
significantly to helping
your listeners grasp what
you say.

54. Gestures communicate
 Hand signals can
communicate without
the use of any speech.
 The way a person
stands reflects their
level of confidence and
comfort level.

55. HANDS TO FACE
 "Unconscious face-
touching gestures
indicate disbelief in what
is being said by the
speaker"
speaker"
(Morris 1994).
 Because the listener feels
a mental conflict in
voicing his disagreement,
he performs "a minor act
of self-comfort" (Morris 1994).

56. We fold our
arms across our
bodies when we
feel our position
or opinions are
ARM BARRIERS
feel our position
or opinions are
under attack or
we want to ward
off an
investigation of
our real feeling.

57. Crossed Arms on Chest
This is a tactic by people to put a barrier
against someone they don't like.

58. A person putting his hands in his pocket may either
exhibit any of the following body language signals:
1) He may be nervous, anxious or uncomfortable with
the situation.
2) He may be hiding something from you.
3) He may be restraining himself from doing a specific
action or movement.
4) He may be bored, inattentive, or uninterested.
Putting your hands in the pocket may give the
impression that you're not confident

59. To effectively communicate,
To effectively communicate,
we must realize
we must realize that
that we
we
are all different in the way
are all different in the way
we perceive the world
we perceive the world and
and
we should use this
we should use this
understanding
understanding as a guide
as a guide
to our communication
to our communication
to our communication
to our communication
with others.
with others.
---Tony Robbins

60. DAD ADVISED SON FOR HIGHER EDUCATION !
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67. Have employees participate in the
agency’s social media campaign.

68. Target “influencers” including editors,
bloggers, consultants and PR pros in the
agency’s target markets.

69. Keep up with changes in social media
platforms.

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77. R.
R. Ravindra
Ravindra Kumar
Kumar
Chief Mentor
UTOPIA’S
MASTER of POSSIBILITIES
FIJI ISLANDS
Just +91 9726351246 Or
12/27/2021 rravindrakumar@hotmail.com
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