The document summarizes the findings of two surveys conducted by SCIE (Social Care Institute for Excellence) in 2006 and 2009-2010 on the e-readiness of social care employers and employees in the UK. The surveys found that while employees were largely ready for e-learning, many employers still lacked the necessary cultural and technological resources. Barriers to the growth of e-learning included a lack of IT access, available resources, and support. However, attitudes towards e-learning were increasingly positive due to its flexibility and cost benefits if good quality resources could be provided.

1. Key findings/conclusions from the 2009-2010 Ipsos MORI E-readiness survey - Colin Paton Senior E-learning Project Manager

2. What is SCIE? Independent national charity Identify and spread knowledge about good practice in social care – adults, children, families in the UK Support delivery of transformed personalised services - practitioners, managers & sector leadership Ensure experience and expertise of people using services reflected in our work Increasingly how health and social care work together to enable best outcomes

3. SCIE’s publications

4. SCIE’s electronic publications eLearning resources Video resources Digital guides and reports Gateways and hubs

5. SCIE’s available e-learning resources 2. An Introduction to the Mental Health of Older People (10 modules) 3. Poverty, Parenting and Social exclusion (9 modules) 1. Law and Social Work (10 modules) Updated 2009

6. SCIE’s available e-learning resources 6. Communication Skills (10) 4. Children of Prisoners (3 modules) 5. An Introduction to Residential Child Care (3) 7. Interprofessional and inter-agency collaboration (7) 8. The Open Dementia Programme (7) 9. Managing risk, minimizing restraint (3)

7. SCIE’s available e-learning resources 12. Personalisation (3) 10. FACS (1) 11. Managing knowledge to improve social care (9) In development Sexual health, reproductive health and abuse (8) – April 2011 Mental Capacity Act (10) – May 2011 Parental mental health (9) – May 2011 Substance misuse (3) – July 2011

8. SCIE’s two e-readiness surveys 2006 2009-10 Complete Literature Review Survey of social care employers Survey of social care employees Literature Review update Survey of 545 social care employers Survey of 248 social care employees (from the 545 employers above)

9. The conclusions from the 2006 survey The conclusions from the literature review and the staff survey confirm that the workforce is largely ready The review and the employer survey, however, would suggest that care providers are not yet ready, either culturally or technologically Employers need to be able to find clear information on: available funding sources, both for capital investment in hardware and for the purchasing of training and learning programmes where to find e-learning and e-training resources Employees favour home-based, ‘own time’ e-learning This is the way into the sector

10. The 2009-10 e-readiness survey: profile of participants and methodology

11. The 2009-10 e-readiness survey: profile of participants and methodology

12. The 2009-10 e-readiness survey: profile of participants and methodology Run the organisation (19%) Managers (70%) Work in one fixed location (75%) Work in a number of locations - in the field or in domestic settings (23%)

13. The 2009-10 e-readiness survey: profile of participants and methodology

14. The 2009-10 e-readiness survey: profile of participants and methodology Frontline workers in their organisation ( 26%) Managers (15%) Personal assistants (12%) Support/maintain the organisation (10%) Work in one fixed location (73%) Work in a number of locations - in the field or in domestic settings (25%)

15. Access to IT- employers

16. Access to IT- employees

17. IT skills - employees

18. Usage of e-learning as a training method - employers

19. Usage of e-learning as a training method - employees

20. Attitudes towards e-learning - employers

21. Attitudes towards e-learning - employers

22. Attitudes towards e-learning - employers

23. Attitudes towards e-learning - employers

24. Attitudes towards e-learning - employees

25. Attitudes towards e-learning - employees

26. What are the characteristics of good e-learning resources? - employers

27. E-learning support - employers

28. E-learning support - employees

29. How would you/do you fund e-learning? - employers

30. What do you need to make e-learning work? - employers s

31. Some initial conclusions....... Attitudes towards e-learning as a training method: largely positive (significant increase since 2006) willingness to make e-learning a significant element of training increased employer/employee confidence What’s behind positive attitudes towards e-learning?: flexibility, cost, time availability of good e-learning resources but resources should be practical, up to date, brief, engaging, tracked

32. Some initial conclusions....... Existing barriers impeding growth of e-learning within the sector: lack of IT access greater availability of and access to effective e-learning resources adequate support for staff and care providers employee lack of IT skills/confidence some employees/employers still not convinced about e-learning

33. Full report can be found at: http://www.scie.org.uk/workforce/getconnected/Research.asp Or e-mail me at: [email_address]