The document summarizes recent and upcoming work from Jisc Data Analytics to support higher education providers. Recent work includes dashboards on topics like international student impacts and postgraduate recruitment. Upcoming products include dashboards tracking Welsh HE performance and graduate outcomes. The document also summarizes findings from Jisc's 2020 student digital experience survey, including requests for more online content, technology support, and consistency in teaching methods during the pandemic. Finally, it previews Jisc's work to help universities address challenges from the pandemic like building digital skills and embracing blended learning models.

1. title slide
Karen Foster
Executive Director Data Analytics

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3. What’s new from Jisc Data Analytics?
Covid-19 recovery planning:
New suite of dashboards in Heidi
plus to support HE providers as
they plan for longer-term recovery
- Worldwide student flows
- Offshore student provision
- Postgraduate recruitment
- International student impact
[HESA & UNESCO data]

4. Coming soon
• New interactive insight products:
Welsh HE national measures
Commissioned by HEFCW, providing Welsh HE providers with dashboards tracking
performance against the Welsh national measures for higher education [October]
Discover graduate outcomes
Co-designed with members of the Association of Graduate Careers Advisory Services,
this suite of dashboards will support careers advisory colleagues to understand the
post-graduation routes taken by their leavers and to plan future support [November]
• Heidi plus advisory group is in development
To inform development and improvement of Heidi plus [December]

5. Student digital
experience insights
survey 2020
UK higher education
(HE) survey findings
September 2020

6. The impact of COVID-19
• Feelings of disconnection and requests for more contact and
support
• Requests for more recorded lectures
• Support for basic skills of digital access to learning
• Requests for loans of laptops
• The need for staff training on use of digital communication and
conferencing for teaching
• Better remote access to university and college systems
• A need for consistency in use of technology and feedback
methods

7. Student digital experience insights survey 2020: UK
higher education (HE) survey findings:
https://www.jisc.ac.uk/reports/student-digital-
experience-insights-survey-2020-uk-higher-education
Learner digital experience insights survey 2020: UK
further education (FE) findings:
https://www.jisc.ac.uk/reports/learner-digital-
experience-insights-survey-2020-uk-further-education
Student digital experience insights survey 2020:
question by question analysis of findings from
students in UK further and higher education:
https://www.jisc.ac.uk/sites/default/files/dei-2020-
student-survey-question-by-question-analysis.pdf

8. Learning and teaching reimagined
October 2020

9. We have focussed on three horizons
Academic year
20/21
Getting help
now
Academic year
21/22
Preparing for
strategic change
Academic year
30/31
Inspired by the
future
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10. Interim recommendations for UK universities - students
Students
1. Consider recurring pulse surveys of
attitudes and expectations.
2. Conduct a skills audit of students and build
appropriate digital skills training into
curricula.
3. Adopt accessible and inclusive approaches
to technology-enabled learning from the
outset of learning design.
4. Physical and mental wellbeing issues and
should be carefully considered throughout
university projects.
“Sadly, the narrative about the digital
fluency of students is frankly, a load of
nonsense. It's just not true. It's all very
well to use your thumbs very quickly to
type a message or to use three apps to
death. That does not translate into a
focused, effective approach to learning
using digital tools.”
Alejandro Armellini, dean of learning
and teaching, University of
Northampton

11. Interim recommendations for UK universities - staff
Staff
1. Invest in building staff digital skills and reward
and recognition frameworks as part of
professional development
2. Respond to changing needs of staff
3. Consider the role of students in shaping the
learning experience, specifically students as co-
creators
4. Adopt Jisc’s five principles for technology
enhanced assessment.
"It's really important at this
time that we spend time
supporting our colleagues and
give them permission to fail.
Allow people to take chances
and experiment."
Lucy Meredith, vice principal,
PVC learning, teaching and
students, University of West
of Scotland

12. Emerging view: seven challenges for UK higher education
1. How to heighten the appeal of online learning for students?
2. How to ensure we are supporting the conditions for learning?
3. How to strengthen the digital skills and confidence of students
and staff?
4. How to increase high quality learning and teaching at scale?
5. How to embrace blended learning as part of curriculum re-
design?
6. How to bring digital into the heart of university culture?
7. How to invest wisely?
2nd Report Wednesday 04 November 2020
https://www.jisc.ac.uk/learning-and-teaching-reimagined